Motogb Shop Opiniões 

249
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very fast dispatch, prompt delivery and all items well packaged. The luggage kit was easy to fit with everything necessary included in the price. Three boxes and all rails, well made and sturdy. Defin... Ver mais

Classificada 5 em 5 estrelas

I want to highlight the outstanding customer service I received from Jim in IT today. I originally called to speak with the Parts department, but Jim took the time to talk me through the entire proces... Ver mais

Classificada 4 em 5 estrelas

Very good experience with MotoGB. Bought a washer and gasket for an oil change. Arrived quickly and well packaged. Only criticism is that there should be an additional cheaper shipping method for s... Ver mais

Classificada 5 em 5 estrelas

Ok, so the wrong size was sent but it came directly from RST so not Motogbs fault however, as soon as I contacted them they replied the same day and arranged for a return and got the correct size out... Ver mais

Informações sobre a empresa

  1. Loja de motos
  2. também em
  3. Loja de acessórios e equipamento para motos
  4. Loja de peças para motos

Escrito pela empresa

Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

249 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(249)

57 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

GP 125 LC Floor Mat

The floor mat is a perfect fit. Good quality material to protect the paintwork.

5 de setembro de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi Richard, thank you for taking the time to leave us a review. We are happy to hear the mat is suitable!

Classificada 5 em 5 estrelas

I picked up my Royal Enfield…

I picked up my Royal Enfield Continental GT today from Kevin. From start to finish Kevin was instrumental in dealing with my purchase and his professionalism and communication was second to none. Fantastic dealership and an overall great experience. Many thanks.

9 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service was excellent when…

Customer service was excellent when contacted by phone
Bike part fits extremely well great quality fast delivery

5 de setembro de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi John, we are glad you found our customer service team helpful!

Classificada 5 em 5 estrelas

I dealt with Lee and he made the entire…

I dealt with Lee and he made the entire purchase effortless. I contacted him out of hours (8pm) and although he didn’t need to, he communicated with me up until 10pm and told me everything I needed to know. I was purchasing a moped for my son’s birthday and had left it a little late to arrange. He ensured that they had it ready, prepped, registered and taxed within 24hrs.

Couldn’t recommend them/Lee enough. Didn’t hide behind emails and was in constant telephone contact, to ensure it was ready for my courier to collect!

24 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Two recent purchases were sent very…

Two recent purchases were sent very fast using a reliable reputable courier service (DPD). Very happy with overall service and would recommend if you need certain parts (if in stock) 23/8/23

23 de agosto de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi there, thank you for your positive review!

Classificada 5 em 5 estrelas

A must for the vertically challenged.

Excellent service from delivery to product fit and quality. Still extremely comfortable and would highly recommend to anyone with shorter legs! Completed 560 miles with the lower seat on first ride over a weekend with absolutely no issues.

20 de agosto de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi Colin, we appreciate the great feedback, and we're happy the seat is suitable.

Classificada 1 em 5 estrelas

Lack of communication kept me waiting…

Lack of communication kept me waiting for over 2 1/2 weeks for my motorcycle said they would look after me which they didn’t promise to tax my bike for a year to make amends but only did 6 months will not be recommended this dealer ship to anyone

21 de julho de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi Peter, we are sorry to hear you've had issues with your bike. Please note that this Trustpilot page is for motorcycle clothing, accessories and part sales for the MotoGB Shop; we are not a dealership. Please contact the dealer you purchased the bike from for any further complaints.

Classificada 5 em 5 estrelas

help and patience to find the right bike.

After looking round various shops, searching online for a Triumph speed twin, we decided to look at the two bikes in The potteries motorcycles and scooters. We rang, and visited twice. we found Aaran to be very patient, very pleasant. and very helpful. just what we needed with our indecisiveness!! I'm very pleased with the bike we chose . Many Thanks to Aaran :)

9 de agosto de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi there, whilst this isn't the correct page for this review, we will certainly pass on the message to The Potteries! Thank you.

Classificada 5 em 5 estrelas

I would definitely order from this…

I would definitely order from this company again, i ordered a pair of RST trousers and the contact between them and i was very good, the product was shipped very quickly and packaged well. The price was very reasonable. I have and would recommend motogb to anyone. Thank you

18 de julho de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi there, thank you for your positive review!

Classificada 5 em 5 estrelas

Efficient

Quick delivery and easy to order

11 de julho de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi there, thank you for your positive review!

Classificada 4 em 5 estrelas

Top service

Top service, item arrived really promptly. Their website isn't the easiest to navigate and a little clunky but for a local dealer I would rate highly.

24 de julho de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi Jonathan, thank you for the positive review! We are still working to increase functionality and accessibility on our website, we appreciate the feedback!

Classificada 5 em 5 estrelas

Very happy customer

Very happy customer. Bought some Oxford Mondial trousers at a really good price. Super quick delivery. Would happily buy from MotoGB again.

16 de junho de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi Martin, we're very happy to hear your Mondial trousers are suitable.

Classificada 1 em 5 estrelas

Nothing in stock???

Everything at this site is either not in stock! And massively overpriced! I mean £11 plus for a tiny badge ( gp200) no way!!! There's no estimated time when stock will arrive , no updates etc... just Rubbish!

3 de agosto de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi Phil, we are sorry you feel this way. I can see from a quick search that the majority of GP200 parts are in stock/coming into stock. We cannot always give exact ETA's as we are not in control of the shipping and customs processes that are involved with sourcing parts from the other side of the world, often they don't line up with the quoted ETA's from the factories.

The price of the parts aligns with the current state of shipping and the costs involved, again something we have little to no control over. We stand to make very little on many of the parts we sell, including Royal Alloy.

We would always recommend speaking to us directly in this scenario, as we can often give, at the very least, a rough estimate of when we are due parts.

Classificada 1 em 5 estrelas

Online Purchase does not work.

25 de julho de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi Debbie, we are not aware of any issues with the online store, our orders are coming through as normal. Can you provide more information as to the problem you're having?

Classificada 4 em 5 estrelas

Only one item received

Only one item received. Item SKU: 177STM0165 not in package.
Update
Had a reply from the shop, it turns out that the items have been despatched separately and I should receive the other item in the next few days so all is well. Thanks for letting me know Motogb.

15 de julho de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi there, as per our email this morning, we can confirm your order was coming from two separate locations. The T-shirt should be with you this week.

Classificada 5 em 5 estrelas

RA GP300 Side Flashes

Once theFlashes were back in stock, they were bought and delivered very promptly!!

30 de junho de 2023
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi Phil, thank you for your review. We're happy to see they arrived quickly.

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