Very fast dispatch, prompt delivery and all items well packaged. The luggage kit was easy to fit with everything necessary included in the price. Three boxes and all rails, well made and sturdy. Defin... Ver mais
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Leia as opiniões dos outros
I want to highlight the outstanding customer service I received from Jim in IT today. I originally called to speak with the Parts department, but Jim took the time to talk me through the entire proces... Ver mais
Very good experience with MotoGB. Bought a washer and gasket for an oil change. Arrived quickly and well packaged. Only criticism is that there should be an additional cheaper shipping method for s... Ver mais
Ok, so the wrong size was sent but it came directly from RST so not Motogbs fault however, as soon as I contacted them they replied the same day and arranged for a return and got the correct size out... Ver mais
Informações sobre a empresa
Escrito pela empresa
Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.
Informações de contacto
Fairclough House, Church Street Adlington, PR7 4EX, Chorley, Reino Unido
- 01257 809 110
- shop@motogb.co.uk
- shop.motogb.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 70% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic speedy service and delivery
I called to order a part for my motorbike which was not showing as being in stock so I rang to ask how long it would take.The man on the phone looked into availability and managed to source the part straight away from elsewhere.Ordered on Mon arrived at mine on Wed .Fantastic service and very happy customer.
Thank You

Resposta da Motogb Shop
I decided to buy the TRK 702X
I decided to buy the TRK 702X, OH WOW, aren't I glad I did. What an amazing adventure bike. As always, the help received was top class and I was given lots of help.... customer service is always great. I highly recommend visiting Wallasey Motorcycles. They do not cut corners and they pride themselves in everything they do......
Cheers guys, always a pleasure to do business..... Charlie...

Resposta da Motogb Shop
January Hayabusa
Chose to buy my new bike from Nick at Robinsons. Started with an easy to use WhatsApp query, followed by a decent chat over the phone. Nick answered all my questions and didn't make me feel pressured at any point.
I knew the bike I wanted but scoured the Internet for the best offer I could find, Robinsons offered it. I went to my local dealer and they couldn't get anywhere near the price! Having
never bought a new bike online, I wasn't sure what the process was but was well guided throughout the process.
A delivery date was arranged and the bike arrived, as expected, in perfect order, bright and early in the morning (the driver departed at 0330hrs to get to me!)
All the paperwork was handed over, spare key, manuals and the seat was packed into a box after the seat cowl had been fitted.
I have nothing negative to say about this experience and can only praise Nick and Robinsons for sorting me out. Buying an expensive item like this should be an enjoyable experience with the appropriate feeling of being supported throughout, and beyond. I've no doubt should I require anything in the future, Robinsons could be contacted for guidance.
Thanks chaps!
Barney

Resposta da Motogb Shop
Hallo im start to by glad for the…
Hallo im start to by glad for the motobike parts,im unhappy, im not bean contact it,whan the delivery was done.sand my message &ring my,cnow my door please. Thank you

Resposta da Motogb Shop
Still waiting for order after 7 weeks…
Still waiting for order after 7 weeks on backorder and been told at least end of February untill they will get them, ordered parts 22nd February

Resposta da Motogb Shop

Resposta da Motogb Shop
Where is my order?
Motogb replied to my email and have expedited my order so it should arrive on 22 December. There does not appear to be a robust system to notify customers when there are delays at one of their supplying dealers so the onus is on the customer to follow up.
I placed my order on 7 December and as of 19 December it is still being processed. No communication from Motogb. I tried calling and always get cut off.
Do not deal with this company.

Resposta da Motogb Shop
Stephen Holt
Thank you to Dan and the mechanics that performed an MOT on my bike, unfortunately it failed but they repaired the break fault, MOT it again and passed it all in the same day so I could use it for work.
Brilliant job guys, thank you.
Stephen.
Easy to use web pages
Easy to use web pages, genuine merchandise available.
Quality garment.Very fast delivery.
Excellent service
Excellent service, fast delivery and excellent communication, highly recommended
Excellent service
Seriousely??
Seriousely??? Your offering "Sold Secure **Pedal Cycle** GOLD" chain and lock for motorcycle security??? What planet are you guys on??? : /

Resposta da Motogb Shop
website is so difficult to use !
website is so difficult to use !! had to make 2 phone calls for details and confirmation of order placed . Not a nice experience !!!

Resposta da Motogb Shop
I still didn't get my order and I cant…
I still didn't get my order and I cant reach tnt .please help me what is the problem??

Resposta da Motogb Shop
Hard to navigate
For parts, the site is hard to navigate. There are no links on the main site. You just have to get lucky and hope that a search engine links to it.
Closed on Saturdays!
That being said, Its the only supplier In the UK so you can stop looking.
Edit in response to MotoGB's reply. There is no link on the main page to get to the bike parts. Unless its a secret. I really don't know to get there via any other route than Google.

Resposta da Motogb Shop
New motorbike
When I went in to look at my next motorbike the service was great and helpful. I purchased based on the help that I had and picked up my new bike 4 days later.
Great handover, bike spotless and ready to roll - first service booked in and introduced to the service team.
All in all a fantastic experience
Really good service
Really good service. Products arrived in short time. Products are well made and I am happy with quality. Fit wise the rear carrier is great I do have some issues with the rear carrier as the rubber feet are somewhat close together so sit on the panel joints and so rattle.
Easy website to place order
Easy website to place order. Swift delivery, very well packaged. Good communication from start to finish.
Great price and quick service….
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