Accueil assez décevant. La vendeuse nous autorise seulement à sentir trois parfums, alors que nous nous sommes déplacés de loin pour venir dans cette boutique. C’est dommage, car il y a pourtant de tr... Ver mais
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Leia as opiniões dos outros
Do NOT order from this company. They promised a 10% discount for signing up for their emails, but I never got an email with a code, a response when asking for it, and it was never applied to my order.... Ver mais
Placed the order yesterday, got today (within Europe). If you want to receive your Goods as soon as possible, please, use DHL EXPRESS. Well/safe packed. Got samples and also gifts from the... Ver mais
A empresa respondeu
Second purchase from Premiere Avenue Purchased Maison Francis Kurkdjian Globe Trotter travel spray case at an amazing price, 20% less than other quality perfume outlets and also received 5 ni... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Established in Grenoble since 1998, our perfume store, entierly dedicated to niche fragrances offers the most beautiful brand of Haute Parfumerie such as Maison Francis Kurkdjian, Tom Ford, Editions Frederic Malle, Fornasetti, Cire Trudon, Laurent Mazzone Parfums, Santa Maria Di Novella etc... Première Avenue offers 80 brands of perfume niche, scented candles, care & beauty. The online store ships worldwide.
Informações de contacto
1 rue guétal, 38000, Grenoble, França
- shopping-premiereavenue.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Second purchase from Premiere Avenue
Second purchase from Premiere Avenue
Purchased Maison Francis Kurkdjian Globe Trotter travel spray case at an amazing price, 20% less than other quality perfume outlets and also received 5 niche perfume samples.
Because price was over €79 delivery was free as it was in my possession in less than a week.
Will be using this niche perfume outlet again to purchase more parfum products and accessories.
First class service

Resposta da Première Avenue
5* customer service
5* customer service, brought a few gifts for my wife for her birthday, had a slight hiccup with delivery of items but in the end Charles & the team at Premiere Avenue made amends to my relief - decent delivery of items too considering overseas delivery, ordered 11th august, arrived in UK on the 15th, many thanks to the team, wife loved her present! 10/10

Resposta da Première Avenue
My order had missing items
My order had missing items. I emailed them like 5 times and called them a couple of times. No one has responded. Someone I know had the exactly same experience so I guess they are a scam.
This is the only store that ignore all the messages and steal money. There are other great fragrance stores in Europe, so there is no reason to risk shopping here.

Resposta da Première Avenue
I think I may have been ripped off by this company
I bought a perfume off this company recently on ebay recently, paying by PayPal, & was told that the 50 ml was not available, but that they had the 100 ml. I said I can't afford that, so would like a refund. I was told that it would be processed that day. 6 days later, & several emails since,with only one reply my money has still not been refunded. I will never do business with this company again, & suggest no-one else does. I frankly feel ripped off £65 due to some inefficient staff member.
I finally had a reply. 4 years later! I can't remember, but I'm sure that the company probably refunded me, or PayPal did. I never let situations like this go, I'm a terrier like that. I just hope they've reviewed their systems. I for one will never do business with them again.
.

Resposta da Première Avenue
not so good
The wrong product was received, lack of response from customer service for the first week. After all they sent return label and in a month after making the order I've got my money back.

Resposta da Première Avenue
Generous samples
I got the fragrance I ordered with no problems, quickly, well wrapped. Prices are ok. But what's particularly great about Première Avenue is that I get a handful of samples of niche perfumes that it otherwise would be tricky to get to test. It is a good thing to be generous with.

Resposta da Première Avenue
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