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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Both good and not so good. Very quick response, however the response doesn't really answer the question. Pre- ordered LM1, told at order and with follow up email that will be shipped early April. As... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I played a course on Sunday and the layout had been changed, so I contacted the support team via email and by Monday afternoon they had already updated the course details, talk about fast customer su... Ver mais

Classificada 5 em 5 estrelas

I play a golf course that underwent a renovation. One hole was shortened from a par 4 to a par 3. There were updates occasionally for the course but that hole never changed. I sent Shot Scope custom... Ver mais

Classificada 5 em 5 estrelas

I've had a few set up issues in trying to understand how to use the new tech and features of my G6. The Customer Support has been first class, very quick response and then they follow up to ensure you... Ver mais

Informações sobre a empresa

  1. Loja de golfe
  2. Fornecedor de GPS
  3. Fornecedor de equipamento laser
  4. Fabricante de relógios de pulso

Escrito pela empresa

Shot Scope based in Edinburgh, UK, design and manufacture golf GPS watches, shot tracking systems and laser rangefinders to help golfers improve their on course strategy and make the game more enjoyable for all. Shot Scope products have been used by tens of thousands of golfers in over 100 countries. Main products include: Shot Scope V3 GPS and tracking golf watch, Shot Scope PRO L1 laser rangefinder and the Shot Scope G3 GPS golf watch. If you have any issues, please contact us at support@shotscope.com where our support team will be happy to help.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 93% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Poor support

I wrote to the support team about the LM1 and the testing that had been performed on it and the testers that they have allowed early access to the unit and the support team blow me off I was asking for early access not a free unit to allow for more testing so I do not recommend the support team and if you buy a product do your own review on it.

29 de março de 2026
Opinião espontânea
logótipo da Shot Scope

Resposta da Shot Scope

Hi Michael,

I am sorry you feel this way. We already had some testers using the LM1 so we could not send you one for free on this occasion. Apologies for that.

Classificada 5 em 5 estrelas

Online help request

I put in a request for help when I had trouble finding a course I was playing on my H4. Turns out the reason was my own inability to read the manual. Shotscope support responded swiftly and patiently and continue to demonstrate they are a cut above in the GPS and shot tracking market.

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Promptness

Promptness, courtesy, helpfulness, and generosity. Very good. In fact, I later purchased one of their products.

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had an issue with my V5 watch…

I've been a Shotscope user since the beginning and still have the V2 & V3 watches. I had an issue with my V5 watch "Down" button and contacted Shotscope Support, after confirming where and when i bought the watch they sent me a return Form to fill out, with the option of refund or new watch. I returned the watch. I opted for a new watch (which I believe is one of the best on the market) and they even refunded the postage. Exceptional service, everything sorted over a 24 hr period. Many thanks to Andy at ShotScope Support for your assistance and helpfulness.

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Another excellent experience!

Another excellent experience with Support. I purchased a new putter but it was not included in the database. I sent in an enquiry inquiring when it would be added. The next day I received an email telling me the putter had been added to the database.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Shotscope support from Cameron - Excellent

Shotscope support from Cameron was excellent. He was extremely responsive, helpful with questions and instructions to diagnose/confirm my issues, and issue an RMA with detailed instructions to ensure a smooth process.

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fixed shipping address

Ordered the new LM1 and had a shipping address issue immediately. I contacted customer support and they fixed it same day before anything actually shipped. Great job.

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service

Customer service, James, responded immediately to my request to replace a V5 watch under warranty. He gave me great instructions and the new watch was shipped as soon as I sent my mail receipt. Great company, great watch! Thanks

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The company replies ASAP!

The company replied super quick to my request for a cancellation of an accidental duplicate order and also submitted the refund for processing as well that same day.

25 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ok customer service poor shipping and recieving.

Ok customer service, but the shipping and recieving has been a nightmare. I order the H4 handheld on 3/18/26 through DSG and as of 3/27/26 I still haven't recieved my order. I guess it's stuck in the TSA line in Chicago because the tracking states it's been there since 3/26 at 5:54am with an expected delivery today 3/27 between 10:20am - 2:20pm.

18 de março de 2026
Opinião espontânea
logótipo da Shot Scope

Resposta da Shot Scope

Hi Brandon,

Really sorry about that. that should have been delivered now. If not please contact our support team.

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