Side Deal has great customer service if any product issues come up. Caitlin, in particular, is a very understanding and helpful representative. Side Deal is lucky to have her. Kudo's to the company f... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Side Deal has great customer service if any product issues come up. Caitlin, in particular, is a very understanding and helpful representative. Side Deal is lucky to have her. Kudo's to the company f... Ver mais
A empresa respondeu
bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Ver mais
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When I realized that one of the items I bought would not correctly, I reached out to Side Deal to let them know of the issue. Within hours, I received a response from Jessica that a refund was proces... Ver mais
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A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable.... Ver mais
A empresa respondeu
Brands compete with their best offers to be featured on national TV
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ashley had a helpful and friendly demeanor, and provided a quick resolution!

Resposta da SideDeal®
Received a defective item with my order and Caitlin responded with a replacement being shipped by the following day

Resposta da SideDeal®
My problem was resolved right away after getting the right answer. I also like the ease of communication and quick response. Helpful employees make doing business a pleasure!

Resposta da SideDeal®
After I relayed my disappointment with the product (a cat food that my cats rejected) I got a quick response from Jayme who kindly refunded back to my Credit card the purchase amount.

Resposta da SideDeal®
When I ordered a pair of pillows, I got sent a pair of pillows, however they were full length body pillows. They were nice, but not at all what I needed. Caitlin walked me through the process of getting what I actually ordered sent to me quickly and competently. I couldn't have asked for a easier solution to an earlier mistake.

Resposta da SideDeal®
Jackie (@ Mercatalyst) made prompt replies, and resolved the issue of damaged goods quickly.

Resposta da SideDeal®
Prompt response and total satisfaction of my concern.

Resposta da SideDeal®
Thomas answered my question and got my refund approved quickly

Resposta da SideDeal®
I had ordered 2 identical items and one didn't work. Caitlin was awesome and issued an immediate refund without having to ship the device back. I always appreciate such great customer service.

Resposta da SideDeal®
caitlin was very helpful. she was timely with her responses and was very considerate..

Resposta da SideDeal®
Caitlin was very professional and offered a swift solution to my issue that was highly appreciated.

Resposta da SideDeal®
My first and only purchase was a wireless charging stone, received it and it doesn't work, at all, buyer beware!!
*Edit after seeing a reply to reach out to support team:
I have reached out to the support team and have heard nothing in return, I also read several others leave the same review for this product so I assume that this was a bad product being sold. Feel free to have the support team reach out to me and I will share this with them!!

Resposta da SideDeal®
Ordered on a Thursday, received by the following Tuesday. Was impressed by the price and I'm happy with the product!

Resposta da SideDeal®
The ultimate "buyer beware" retailer! They sell out-of-date products (intentionally), so you take a risk when they arrive. I will NEVER do that again. These products are practically rancid and guess what, I'm stuck with them. I found out after I received my disgusting order that they are an awful company. It's like buying stuff out of the back of some sketchy dude's car - you pay and hope for the best....

Resposta da SideDeal®
I ordered from them, I received no product nor a refund. They have promised my refund on March 3rd. However, as of March 17th and 15 emails nothing

Resposta da SideDeal®
I've placed a dozen or so orders over the last couple of years. No complaints. Not every order has gone perfectly, but customer service is quick, thorough... and nice.

Resposta da SideDeal®
I was so grateful to work with Caitlin with Meh Side Deal on a product received that was not working as expected. With a brief explanation, a response for a photo, and a return email explaining I had discarded the product, Caitlin asked no further questions and issued the refund to ensure my satisfaction. Thank you, Side Deal, for your employee training and happiness policies (also, thanks to Caitlin!). Linda Florence

Resposta da SideDeal®
Ok I lied in my first review. But Sidedeal is a fraud company i did not get what I ordered DONT GET SCREWED don't order from them

Resposta da SideDeal®
minor glitches caused by FedEx (multiple missed delivery dates & lost packages) complicated things, but the customer service rocked.
a company isn't defined by their ability to take your money, but how they support you when things go sideways- these guys are great.

Resposta da SideDeal®
Ashley W. helpfully assisted me in finding out how to quickly address the issue I had; I loved their promptness even when i myself was a bit slow in answering.

Resposta da SideDeal®
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