Slackjaw Apparel Opiniões 

620
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always a swift and professional service when ordering. Excellent quality clothing with great designs and fit. Love their stuff. I own loads of it. Tees, Sweaters, Shirts, Hats. Always happy. Many... Ver mais

Classificada 2 em 5 estrelas

Very slow, poor customer service - Paying for 48hr postage, and a full week after the order was placed, still not been notified it has been sent - this sits with Slackjaw, not Royal Mail, who are not... Ver mais

Classificada 5 em 5 estrelas

There was an initial problem with some sizes ordered. However Rob the owner was so understanding and sent replacements and refunded our return postage. The T-shirts are top quality and fantastic desig... Ver mais

Classificada 5 em 5 estrelas

UPDATE:they handled this after speaking to them. Don’t think it’s fair to keep this up and negatively affect their business. Had to return a hoody as it was too big. Unfortunately there was some c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

One for the road. Adventure & Moto inspired Clothing & Accessories.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

620 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(620)

71 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ordered the wrong size

Ordered the wrong size
And was exchanged straight away
The quality of the top is exceptional
Will definitely be ordering again!!

25 de julho de 2024
logótipo da Slackjaw Apparel

Resposta da Slackjaw Apparel

Thanks so much for your review, glad we were able to assist!

Classificada 1 em 5 estrelas

Faulty and poor service

Waited along time for the order and had to chance it up a number of time
The order had arrived with a fault but I have had no response to my request
Very disappointed

25 de junho de 2024
logótipo da Slackjaw Apparel

Resposta da Slackjaw Apparel

Hi Simon, apologies for the delay in responding to your query. Just so you are aware I have come back to you via email but had no response. A free of charge replacement item is on it's way to you. Thanks again, Rob

Classificada 5 em 5 estrelas

The delivery was bang on time with a…

The delivery was bang on time with a notification coming through so I could arrange my domestic situation. The products were also top quality and I’m very satisfied with them.

27 de maio de 2024
logótipo da Slackjaw Apparel

Resposta da Slackjaw Apparel

Thanks Alec!!

Classificada 3 em 5 estrelas

Wrong order twice!!

My husband ordered a top, certain size & certain colour/style. He got sent the competly wrong one 🤦🏼‍♀️ He then had go through all the process to send it back, explaining it was completley wrong, along with original email stating the correct order. Finally recieved the SECOND order & what a suprise, it’s completley wrong AGAIN!!! 🤷🏼‍♀️🤦🏼‍♀️ How can the same mistake be made twice? Is anyone actually reading the orders? The styles, colours & sizes? Now he has to take time from work in order to go through the same process again to send back the second wrong top? It’s ridiculous. Not impressed at all

11 de junho de 2024
Opinião espontânea
logótipo da Slackjaw Apparel

Resposta da Slackjaw Apparel

Hi, thanks for your review and my sincere apologies for the dual mix up here! I believe we spoke via email and a refund has now been processed for you. For reference, the mix up was due to a SKU error in our warehouse which is now being rectified with the affected products on hold until then. We do apologise for this error once again. Thanks!

Classificada 5 em 5 estrelas

No nonsense trading.

I've been buying this gear for a few years now, what I love about this company is the communication between (in most cases with me) Rob, and his no BS approach to answering all questions honestly, and straight to the point, I love that, they've recently moved premises which caused a delay in posting out and there was no false promises made when I contacted them, it was exactly like he said. The gear is great quality, which is why I keep going back, it does seem they have changed manufacturing lately though as they are sized smaller than they used to be, by about a size I'd say, so if you've bought their gear in the past you'll need to size up now, I don't know why as I haven't had a reply yet but it's no bother. I recommend this company quite highly, they do gear you don't find anywhere else and their prices are pretty much bang on.

18 de maio de 2024
Opinião espontânea
logótipo da Slackjaw Apparel

Resposta da Slackjaw Apparel

Hi Paul - thanks so much for your kind review. Thank you for your understanding while we navigated delays and warehouse expansion, it was a pleasure dealing with you. I sent a follow up regarding sizing etc yesterday so hopefully you've seen it. Thanks again and hope to see you back with us again soon. Rob

Classificada 3 em 5 estrelas

T shirt sizing inconsistent.

Ordered from slackjaw before and the 2 xl t shirt was the perfect fit so this time i ordered anothwr t shirt in the same size taking into accont that my dimensions remain exactly the same and when it arrived it was too small .

28 de abril de 2024
logótipo da Slackjaw Apparel

Resposta da Slackjaw Apparel

Hi Gary. Thanks for your review. Apologies the t shirt you ordered didn't fit as you'd expected. We have recently changed manufacturer in order to produce longer lasting, higher quality goods and as a result there was a slight change in how the sizes come up. We have included comprehensive size guides and model reference imagery on site in order to mitigate this. As a previous customer I understand this must have been frustrating, but hopefully we can rectify this for you and find your correct size moving forward. Thanks again, Rob

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais