Slumblr Opiniões 

186
•
TrustScore: 2 em 5

2,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Terrible customer service and still no order after 12+ days. I’ve been waiting over 12 days for my order and have had no resolution. Slumblr told me the delivery failed because nobody was hom... Ver mais

Classificada 3 em 5 estrelas

So after buying a bath pillow from my phone browser and having it not arrive on time (estimated arrival on May 19) I clicked on the tracking link from my work computer and got a warning from my comput... Ver mais

Classificada 1 em 5 estrelas

AWFUL! I wish I had read these reviews before I purchased. Slow delivery, beyond terrible customer service and the website is all lies. These are just cheap Chinese products dressed up to look prem... Ver mais

Classificada 4 em 5 estrelas

I thought it was a gamble ordering online but I was surprised! Arrived within a week of purchase and it is by far the best fit pillow re neck support I have ever tried. Worth trying, 100% would recomm... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos

Escrito pela empresa

At Slumblr, we believe that quality sleep is the foundation of a healthy and fulfilling life. Our Relief Pillow is expertly designed to provide unparalleled support and comfort, ensuring you wake up refreshed and pain-free. Experience the difference with Slumblr and transform your sleep for a better tomorrow.


Informações de contacto

2,2

Mau

TrustScore: 2 em 5

186 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(186)

47 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

This company is a total joke

This company is a total joke! All the “positive” reviews seem to come from Australia, which is super suspicious. If you want a refund, guess what? You have to pay to send it all the way back to AU. It’s a scam, plain and simple. Talking to their customer service is a nightmare—you’re stuck with two terrible options: pay for return shipping or accept a replacement. Forget about a refund. There’s no way to escalate anything, and their service is beyond awful. They’re probably violating consumer rights, too. Just stay far, far away from this trash brand. Total garbage!

30 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered the pillow and it was not…

I ordered the pillow and it was not working for my neck pain. I reached out to the company and they were quick to respond and make it right by offering a newer version of the pillow for me to try. Didn’t even make me return the original pillow I purchased. Great customer service!

27 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great company excellent service

Great company excellent service. I ordered the contour basic accidentally instead of the 2.0. I’ve contacted company and they responded the same day to fix my concern. Very professional and courteous; I was impressed. And by the way the contour basic pillow was amazing. I suffer with neck and shoulder pain and the first nite with this pillow I slept right thru the nite and felt great in the morning. I’ve gone through so many different types of pillows I’ve lost track of how many. This is the first one that works for me. My only concern is it could be a bit thicker, mind you it’s still great. Looking fwd for the 2.0. Thank you Slumblr for you great service. If you’re interested in this amazing pillow which I highly recommend, beware of the fake sites out there like Slumblrs.
Gary.

26 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Took weeks to arrive and very…

Took weeks to arrive and very disappointed when it finally turned up. Poor quality product with cheap memory foam. Nowhere near as comfortable as my existing memory foam pillows. Complete waste of money.

25 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Received the pillows and they were in…

Received the pillows and they were in great condition however was softer memory foam then I am used to and my partner and I have broad shoulders. They have kindly helped me to change to their newer version which I can see is higher which I hope will then be perfect for us. I’m a side sleeper so I do love the design and space for my arm/hand. Will wait to see how the new version suits us :)

23 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Legit web, legit pillow

I bought this pillow 3 days ago. It was completely legit. The pillow improves my sleep time and support my neck during sleep. Besides that, be careful when you searched the website because it has another fake web which is "Slumblrs" that based on the legit web of Slumblr to scam yall.

19 de setembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

I thought it was a gamble ordering…

I thought it was a gamble ordering online but I was surprised! Arrived within a week of purchase and it is by far the best fit pillow re neck support I have ever tried. Worth trying, 100% would recommend. **Held off the 5th star because the case, while removable to be washed, can't be covered with regular pillow cases so not convenient for me having to wash and dry in one day. Would be great to have multiple covers.

20 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute scam

Absolute scam. Do not buy.

I bought this, and the pillow that arrived is garbage. Nothing like the height etc promised. It took 2 weeks to get a response. Meanwhile they delete every social media message and dont reply to DMs. Finally they responded. I had def ordered the new one but when I tried to return they offered me another one which is apparently the new one. No thanks. It was $38 to return, and no guarantee id be refunded. So I opted for the 50% refund. I was told 5-7 business days. Nothing. I reached out for a 17th time, and it appears a refund has been processed. Now its saying 10 day wait. Let’s see if I ever get my money back?

I see the reply below. Its taken me 5? Weeks to get to a point where there is a document that looks like half the money is coming back. Im hardly going to give you the opportunity to punish me for making a negative review.

21 de setembro de 2024
Opinião espontânea
logótipo da Slumblr

Resposta da Slumblr

Hi, we are sorry for the experience you have caused! Please provide us your order number and we will check your refund. Thank you!

Classificada 1 em 5 estrelas

Read this before you buy

The pillow was very basic and not worth the money so I requested a return as per the 60 day guarantee on their website.

The catch is they make you return the pillow to Australia at your expense.

Or option B is you keep the pillow and get a 50% refund.

Total con artists.

17 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Dispatched quickly

Dispatched quickly. Arrived in a reasonable time and the customer service team were helpful in arranging a replacement. Would definitely recommend.

12 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

It's a good product

I bought this one last week. I thought about giving 1 star at first but my partner told me to keep using it for couple more days. Turns out it help me with me neck pain. Pretty good product.

1 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Pillow from Slumblr

Bought a pillow from Slumblr, which offered great customer service and top quality pillow. 100% the company to buy from.

13 de setembro de 2024
Classificada 1 em 5 estrelas

The product was rubbish and they failed to honour return

The product was rubbish, flimsy and smaller than the images. They have a 100 day money back guaranteed so I wanted to return for a refund but they wouldnt cover the cost of return to Australia - would cost me £90 to send it back! Instead they offered to send me another of their crappy products - somehow that would be cheaper than honouring their "guarantee" -absolute shysters.

12 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Pillow not delivered.

Pillow not delivered. The refund request button and contact button are both disabled on the page. SCAM.

6 de setembro de 2024
Opinião espontânea
logótipo da Slumblr

Resposta da Slumblr

Hi, could you please send us your order number via our support email?

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais