Good genuine piece of spectacles from Lacoste, I liked it very much. There was some delivery related delays, follow-up's needed with the Aramex team, but everything fell in place eventually. One... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered Timberland Prescription Glasses. They arrived within 10 days & were stuck for customs duty clearance. I raised an ticket with SBG & they paid the customs duty promptly & got My eyewear deliv... Ver mais
I purchased Gunnar razer fps edition from smartbuyglasses. Took overall about 10-15 days to reach bangalore India. Excellent service. I was a little worried about India Customs but aramex work... Ver mais
Very genuine care by their customer care team. Website is easy to navigate and find the best deal for yourself. It's so impulsive, ended buying up 2 pairs, while i just wanted to try one first.... Ver mais
Informações sobre a empresa
- Grossista de óculos
- Fornecedor de lentes de contacto
- Centro de oftalmologia
- Loja de acessórios de moda
- Oculista
- Loja de óculos de sol
Informação fornecida por diversas fontes externas
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses
Escrito pela empresa
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
Informações de contacto
4,8
Excelente
709 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best customer service
the customer service to be so prompt and hands-on.I haven't had a better customer experience.
They even replied on a Sunday.
5 de fevereiro de 2024
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Everything was good but delivery…
Everything was good but delivery experience was bad
28 de janeiro de 2024
Resposta da SmartBuyGlasses
Hi!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone, and we hope we will provide a perfect experience next time.
Sincerely,
Ellen
Good deal
Overall, it was a good deal except the delivery time which went upto one month.
11 de janeiro de 2024
Resposta da SmartBuyGlasses
Hi Wael,
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team!
We look forward to improving our services over time and look forward to seeing you soon!
Sincerely,
Ellen
This is the best glass-buying…
This is the best glass-buying experience for me so I bought glasses twice with SBG.
The quality of frame and glasses are superb and so is the workmanship.
I had some difficulty with the customs charges as it got delivered to me but it was seamlessly resolved by the SBG team. Very prompt and reliable.
29 de dezembro de 2023
I had to pay customs fees
29 de dezembro de 2023
Resposta da SmartBuyGlasses
Hi Isa,
I am sorry to hear that you have been charged for tax. Please be assured that we reimburse this 100% as we are transparent about these possible duties here: https://www.smartbuyglasses.co.in/faq
I will be sending you an email shortly to further assist you.
Regards,
Steffany
Update:
Please note that I have sent you an email regarding your concern. In case you did not receive it, kindly check your spam/junk box.
Glasses were shipped from outside…
Glasses were shipped from outside India, so the customs process was a bit of a pain. The excessive import duties were, thankfully, reimbursed to me by Smart Buy Glasses
29 de dezembro de 2023
I have been using the glass from last…
I have been using the glass from last one month. The lense performance is exceptional. The optician did a fantastic job. The transitions are getting activated even from behind the windshield. Overall highly satisfied
29 de dezembro de 2023
I am very much satisfied with smart buy glasses
It was an awesome experience, I bought Armani frame smart buy glasses..superb product
29 de dezembro de 2023
Resposta da SmartBuyGlasses
Hi there,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
We hope to welcome you again to SmartBuyGlasses.
Sincerely,
Ronald
Quality is as assured and delivery and response very quick.
Eyewear received is best in quality and accuracy which is the most important factor.
23 de dezembro de 2023
Resposta da SmartBuyGlasses
Hi John,
We are very glad that you are happy with your purchased item. I appreciate your feedback!
We are looking forward to your next purchase please do not hesitate to contact us if you have concerns.
Sincerely,
Elveen
Resposta da SmartBuyGlasses
Hi Parag,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!
Sincerely,
Elveen
Effortless online buying experience
The whole online buying experience was smooth and effortless....choosing a product by using the large number of filters available makes reaching the right product simple and quick. The payment experience is seamless as well. The best part however is the custom duty refund...it is hasslefree and needs no followups. Last but not the least, the packaging and shipping are very well done.
22 de julho de 2023
Resposta da SmartBuyGlasses
Hi there!
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!
Sincerely,
Elveen
Prompt service and quick response from…
Prompt service and quick response from Maylene.
29 de dezembro de 2023
Resposta da SmartBuyGlasses
Hi Vijay,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!
Sincerely,
Elveen
Excellent Customer obsession
Excellent Customer obsession, always communicating about the status of the order.
I changed my prescription a couple of times, which surely was extra work for the team, and they always did it promptly and happily.
The delivery took a little longer than what I hoped for - but was in line with their initial estimates, however they keep you informed every step of the way.
A lively experience. Highly recommended.
Thank you team.
20 de dezembro de 2023
Genuine & Prompt
Am very happy with the purchased Item. It’s genuine, the post order activity was handled very well.
The logistics and post customs reimbursement was prompt and automatic
24 de dezembro de 2023
Resposta da SmartBuyGlasses
Hello Manish,
We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful.
We look forward to seeing you again.
Sincerely,
Ellen
Resposta da SmartBuyGlasses
Hello Dennis,
Reviews like yours make our day, because it makes all the hard work worthwhile. It's so fantastic that our product has made such a difference and fulfilled your needs.
Thanks again for choosing SmartBuyGlasses and we can't wait to see you again!
Sincerely,
Ellen
Resposta da SmartBuyGlasses
Hello Mohita,
Thank you for your trust in doing business with us and I am really glad that you are happy with our service.
Looking forward to your next purchase.
Sincerely,
Katherine
Resposta da SmartBuyGlasses
Hello Venkat,
Thank you for entrusting us with your business, and I'm delighted to hear that you are satisfied with the service we provided.
We look forward to your next purchase.
Sincerely,
Katherine
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.