Soren's House Opiniões 

217
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered some mustard made red coat hangers for my toddlers room, they look great in his open wardrobe. The ordering was super easy and delivery was really quick.

Classificada 5 em 5 estrelas

Such a stylish and lovely doll! I bought this as a baby shower gift and they absolutely adored it. A brilliant shopping experience, with super fast shipping too. Chic products, excellent quality and... Ver mais

Classificada 5 em 5 estrelas

First time purchase from Soren's House. Items arrived very quickly, beautifully packaged. I hadn't appreciated their mission until i read the card that came with my items. I feel the shop beautifully... Ver mais

Classificada 5 em 5 estrelas

Just received another parcel from Soren's House. A lovely selection of bits and bobs for my manager before he heads off on paternity leave. Lovely quality, well packaged and arrived Monday morning des... Ver mais

Informações sobre a empresa

  1. Loja de brinquedos
  2. também em
  3. Loja infantil

Escrito pela empresa

At Soren's House, we want to take children back to a simple, natural and organic childhood. We want them to be inspired by modern design, by nature and this wonderful world that we live in. To be creative, to be imaginative, to be themselves. But mostl...


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

217 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,2

Todas as opiniões

(217)

43 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Amazing customer service

I ordered a baby item from Soren’s House as a gift and there was a slight manufacturer’s defect and the customer service did an amazing job at rectifying the issue. Honestly blow away by the service!!!

28 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful package arrived well on time

Item was hard to find for a good price but it was cheaper on Soren’s House than anywhere else and was stated to arrive before Christmas. Arrived in good time, so beautifully packaged and the item was perfect (it provoked tears when unwrapped on Christmas Day). I would definitely use this company again - particularly if sending directly to the recipient as it is so nicely packaged, so no worries about gift wrapping.

23 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Items never delivered

Bought an (expensive) rug that didn’t turn up… when I chased it I received a passive aggressive email stating that it had been delayed (4 weeks), and I’d receive tracking information the next day. Still haven’t received any tracking information, or reply to my email chasing this up. Avoid the stress and shop elsewhere.

Edit: (reply to below). The website did not state the delivery time, I screenshotted the page, and was told I’d receive tracking information on Thursday.

30 de novembro de 2024
Opinião espontânea
logótipo da Soren's House

Resposta da Soren's House

Hi Kate, the Lorena Canals items quote 4 weeks delivery on the product page so there is no delay on your order placed? You will receive your tracking as soon as your rug is on its way. I can see that you emailed late Friday. Our team don’t work weekends as we are a small business, but someone will respond first thing Monday morning.

Best wishes,
Soren’s House

Hi Kate,

I can see that your rug has been despatched and the tracking number sent on Monday. Please let me know if you need any more help.

Best wishes,
Claire

Classificada 5 em 5 estrelas

Lovely item

Lovely item, super fast delivery. Really happy and would recommend and will be re purchasing soon, pleasure to buy from.

21 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First time purchase- very happy

Made my first purchase with Sorens House and couldn't be more pleased. The product was much cheaper than a leading department store. Delivery was on time with full tracking.
It's great to see store with such high quality brands for children.

18 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

First time purchasing products from Soren’s house. The product was shipped and delivered quickly and well packaged. Thank you!

15 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect gift

Bought my friend a keyring for her birthday - really lovely product and fast delivery.

5 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely Products

I love the products I received from Kongens Slojd. The delivery was fast, and the products arrived three days later with Royal Mail.

10 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Paid for the order which has not been received!

I have ordered a bed for my little girl weeks and weeks ago, which is delayed. Money has been taken yet I am unable to get in touch with anyone from the company. I have sent several emails, made phone calls and left a voice mail with no response at all.

Completely and utterly shocking services!

4 de novembro de 2024
Opinião espontânea
logótipo da Soren's House

Resposta da Soren's House

Hi Anna, I can see that you were emailed on 9th of October to explain that there was a manufacturing delay with this item and that the shipment was expected to arrive with us at the beginning of November. Customer services have emailed already this morning explaining that the shipment is due to arrive with us today, it may have gone into spam?

Best wishes,
Soren’s House

Classificada 5 em 5 estrelas

Beautiful service

We bought some Liewood winter hats and a pair of Konges Slojd Tomama Booties for our little one. Not only were the items beautiful, they were beautifully packaged. It felt so special to open them! Really happy with the order and the time it took to get here as well. Thank you

28 de setembro de 2024
Opinião espontânea

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