Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service. Very pleased with the quality of the parts ordered, in f... Ver mais
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Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service. Very pleased with the quality of the parts ordered, in f... Ver mais
A empresa respondeu
The only company that supplied the rails we needed. Delivery was prompt, items were very well packaged, and service was great. Thanks.
A empresa respondeu
After 35 years on the tools as a professional joiner, I can't believe I'd never found these guys before. It was only a chance Google search for oddball 70mm newel posts and associated components that... Ver mais
A empresa respondeu
Great service from the family team at Stairbits! They were really helpful with my order and gave excellent advice. The staircase has turned out well—there were a few design issues, but that wasn’t d... Ver mais
A empresa respondeu
High quality and affordable stair parts manufactured in our factory. We do everything we can to ensure your project goes smoothly and finishes on time.
Richman Uk Ltd, 37-39 Second Avenue, Bluebridge Industrial Estate, CO9 2SU, Halstead, Reino Unido
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Good quality of product and a quick delivery.

Resposta da Stairbits
Great customer service, a pleasure to deal with and top quality workmanship to add

Resposta da Stairbits
Ordered on Thursday night and delivered Monday morning, everything was really well packaged can't ask for anymore that that thank you

Resposta da Stairbits
I ordered some replacement stair spindles and although they weren't an exact match (not their fault of course) they were very close and pretty much undectable from the originals. They arrived promptly and were well packaged. Very pleased indeed

Resposta da Stairbits

Resposta da Stairbits

Resposta da Stairbits
Happy with service and product but bit unhappy with lack of communication as to the order status

Resposta da Stairbits

Resposta da Stairbits
Easy to use page to order from, items were delivered promptly and well wrapped so came in good condition. Ordered full length oak banister rail and 5 brackets, my wife loves the look and as it was bought for me as am slightly unstable on my feet, after putting it up I came down the stairs for the first time and grabbed it like it had always been there. Fantastic.

Resposta da Stairbits
Quick delivery of all the right (non-standard in some cases) parts, at competitive prices.

Resposta da Stairbits
got the bits within 24 hours well packed ,will use agian

Resposta da Stairbits
Product arrived in good time, very well wrapped and with the correct fixings.

Resposta da Stairbits
Excellent service, easy to use website and efficient ordering process. Good communications throughout with prompt delivery even quicker than the advertised timescale. Items were extremely well packaged and in top quality condition.
Well done folks.

Resposta da Stairbits
Brilliant communication and a very prompt service. Will definately use again when needed and would recommend the company to everyone

Resposta da Stairbits
Ordering was easy and fast, expected wait time was 10-14 days due to being primed products. I think it came before that though. Only thing to watch out for though is when they send it out to the courier for delivery you need to make sure that someone is available for when the courier intends to deliver. It would be better if Stairbits got in touch with you first to say their part was done so you have time to arrange someone to accept delivery. The only reason I say this is because you only get an estimated despatch time at the start so cant plan in advance if you are at work like I was. Would it stop me ordering from them again? No as now I know what to expect.

Resposta da Stairbits
From the outset Rosie provided excellent customer service.
Upon receiving the spindles and newel post my expectations were exceeded. The craftsmanship and quality of the turinng and finishing was absluteley perfect. I would highly recomend Stairbits.

Resposta da Stairbits
Excellent customer service and efficient delivery.

Resposta da Stairbits

Resposta da Stairbits
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