Working with Kathy has been the best customer service experience I’ve had in years. She’s not just an agent; she’s a true advocate for her clients. Whether I have a quick question or need help navigat... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I am paying double the amount of insurance, due to Surex in-house policy that doesn't consider MTO certified Abstract and CVOR. Even tough it is clearly stated and approved.Surex will not owner my cle... Ver mais
A empresa respondeu
Surex's online portal was very easy to use and is definitely industry leading. I was contacted immediately by an Alberta-based advisor (Frank) who was amazing to work with the whole way through. Other... Ver mais
A empresa respondeu
I wanted to give a big thank-you to Devin for all the time and effort he put into quoting my condo and vehicle. He came incredibly close to offering the best cost, but in the end, making the switch ju... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros de automóveis
- Companhia de seguros empresariais
- Companhia de seguros comerciais
- Companhia de seguros de habitação
- Corrector de seguros
Sobre Surex.com
Escrito pela empresa
We are an online Insurance Marketplace™, we have over 10 of Canada's Top Insurance Providers all working with us to help you find the best coverage at the best rate. No generic call centers, just good advice when you need it. A place to Compare, Shop, and Buy all online and with a trusted Insurance Advisor there to help at any time.
Start a quote today!
Get an Auto Insurance Quote
Find Home Insurance
Surex Insurance - We are Canada's Top Insurance Marketplace. We help you shop, compare and buy insurance all online.
Escrito pela empresa
- Compare, Shop and Buy all Online! We believe more choices = more savings!
- We have over 5000 reviews with an average rating of 4.9! All these great reviews can't be wrong. We work with you to find the best coverage at the best rates.
Surex - Canada's #1 Insurance Marketplace
We work with over 10 of Canada's Top Insurance Carriers to save You Time and Money! Also we pair you with a Dedicated Insurance Advisor who is your go to person every time you need something!
No extra fees to work with us, we keep things simple, work on your time, and save you money.
Informações de contacto
130 South Centre Street, T0K 1J0, Magrath, Canadá
- 8552426612
- reviews@surex.com
- surex.com
4,5
Excelente
8 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was not expecting a refund of my car…
I was not expecting a refund of my car insurance a very nice surprise. I will be going back to you when i get another car
15 de dezembro de 2025
Resposta da Surex.com
Thank you for the 5-star rating. We appreciate your support.
The company has worked well with me and…
The company has worked well with me and I have no complaints whatsoever.
Thank you for the work you are doing.
15 de dezembro de 2025
Resposta da Surex.com
We appreciate you taking the time to share your positive experience!
So far our plans still good and no…
So far our plans still good and no issues at all for our housing insurance.
15 de dezembro de 2025
Resposta da Surex.com
Thank you for sharing your positive experience with us!
Resposta da Surex.com
Thank you for the 4-star rating!
Resposta da Surex.com
We're glad you are happy with our great rates! Thank you for your positive feedback; we appreciate your business.
Resposta da Surex.com
We appreciate you mentioning our quick response and rates. Thank you for your feedback; it means a lot to us.
Resposta da Surex.com
We are glad you found our service helpful and our response quick. Thank you for your feedback; we appreciate it.
Resposta da Surex.com
We're glad you found our customer service and communication marvellous. Thank you for your positive feedback; it means a lot to us.
Great customer service.
Great customer service.
All my questions were answered in timely manner
15 de dezembro de 2025
Resposta da Surex.com
We're happy to hear that your questions were answered promptly and that you had a great experience with our customer service.
My agent was extremely helpful and…
My agent was extremely helpful and walked me through everything. the prices was as good or better than I was seeing elsewhere.
15 de dezembro de 2025
Resposta da Surex.com
We're happy to hear that our agent was helpful and provided a great experience! We appreciate you mentioning our competitive prices and your positive feedback.
Our broker is always quick to respond…
Our broker is always quick to respond and helps with any inquiries or issues ive had
15 de dezembro de 2025
Resposta da Surex.com
We're happy to hear that our team promptly addresses your concerns and inquiries. We appreciate your positive feedback and your time.
Purchasing insurance was good
Purchasing insurance was good. Trying to get assistance on getting a pink card over holidays was bad. I have been phoning since Christmas Eve and have received busy signals and no response to emails. There seems to be no way to contact wawanesa directly. At the moment I am very frustrated.
15 de dezembro de 2025
Resposta da Surex.com
Thank you for your review, and we’re sorry to hear that it was difficult to obtain proof of insurance during the holidays.
After reviewing your account, it appears your Advisor provided your pink card on December 29th. For added convenience, we also offer a mobile app that allows you to access your pink cards anytime, 24/7, right from your phone.
We appreciate your feedback and will continue working to improve our services.
I had great experience with Surex agent…
I had great experience with Surex agent when I needed to change my insurance policy quickly to accomodate my needs.
They were able to act fast as I requested and I appreciate it very much.
Great job!
15 de dezembro de 2025
Resposta da Surex.com
We're happy to hear that our agent quickly met your needs for a policy change. We appreciate your positive feedback and are glad you enjoyed your experience with us.
Our auto insurance agent Nick was very…
Our auto insurance agent Nick was very accommodating to answer our inquiry and very friendly. Our experience in Surex so far was amazing.
15 de dezembro de 2025
Resposta da Surex.com
We're happy to hear that Nick provided great service and addressed your inquiry. We appreciate you sharing your amazing experience with us!
We have canceled our insurance October…
We have canceled our insurance October 1,2025 we emailed them that we no longer renew our policies, the representative responded October 15,
The service was too slow. we got our new policy to other company but still got deducted to our debit account for November and December and nothing happened until now no reversal. Not impressed!!
15 de dezembro de 2025
Resposta da Surex.com
Thank you for your review. We appreciate you bringing this to our attention.
We will be investigating this further, as our response time should be much faster than 15 days. When a cancellation is requested, we typically require a signed cancellation form from all named insureds on the policy. Once that is completed, we promptly notify the insurance company.
If any overpayments were made, the insurance carrier will issue a refund directly. We’ll review your case to ensure everything is handled correctly and as quickly as possible.
Nick is a great agent !
Nick is a great agent and is extremely knowledgeable and helpful for me as a first time home insurance buyer. He made the entire process of getting set up and going through my first few payments smooth and efficient. Any time I had any questions he responded to my text/call within 24 hrs!
15 de dezembro de 2025
Resposta da Surex.com
We're happy to hear that the process was smooth and efficient for you as a first-time home insurance buyer. Thank you for your positive feedback!
Thanuchan makes insurance so much…
Thanuchan makes insurance so much easier to deal with. He is always willing and able to assist in all my insurance needs.
15 de dezembro de 2025
Resposta da Surex.com
We're happy to hear that you had such a positive experience! We appreciate you sharing that Thanuchan makes insurance easier and is always ready to help you.
Very helpful and understanding
Very helpful and understanding, making it simple and straightforward.
15 de dezembro de 2025
Resposta da Surex.com
We're happy to hear that our assistance was helpful and clear for you. Thank you for your positive feedback; we appreciate it.
We always get a prompt response from Jason
We always get a prompt response from Jason or one of his teammates. Our needs get resolved quickly and efficiently.we are very please with the service we get from Surex.
15 de dezembro de 2025
Resposta da Surex.com
We're happy to hear that you consistently receive prompt responses and efficient resolutions from our team. We appreciate you sharing your positive experience with our service!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.