Surex.com Opiniões 7907

TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Working with Kathy has been the best customer service experience I’ve had in years. She’s not just an agent; she’s a true advocate for her clients. Whether I have a quick question or need help navigat... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I am paying double the amount of insurance, due to Surex in-house policy that doesn't consider MTO certified Abstract and CVOR. Even tough it is clearly stated and approved.Surex will not owner my cle... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Surex's online portal was very easy to use and is definitely industry leading. I was contacted immediately by an Alberta-based advisor (Frank) who was amazing to work with the whole way through. Other... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I wanted to give a big thank-you to Devin for all the time and effort he put into quoting my condo and vehicle. He came incredibly close to offering the best cost, but in the end, making the switch ju... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de automóveis
  2. Companhia de seguros empresariais
  3. Companhia de seguros comerciais
  4. Companhia de seguros de habitação
  5. Corrector de seguros

Sobre Surex.com

Escrito pela empresa

We are an online Insurance Marketplace™, we have over 10 of Canada's Top Insurance Providers all working with us to help you find the best coverage at the best rate. No generic call centers, just good advice when you need it. A place to Compare, Shop, and Buy all online and with a trusted Insurance Advisor there to help at any time.
Start a quote today!
Get an Auto Insurance Quote
Find Home Insurance

Surex Insurance - We are Canada's Top Insurance Marketplace. We help you shop, compare and buy insurance all online.

Escrito pela empresa

Compare, Shop and Buy all Online! We believe more choices = more savings!
We have over 5000 reviews with an average rating of 4.9! All these great reviews can't be wrong. We work with you to find the best coverage at the best rates.

Surex - Canada's #1 Insurance Marketplace

We work with over 10 of Canada's Top Insurance Carriers to save You Time and Money! Also we pair you with a Dedicated Insurance Advisor who is your go to person every time you need something!

We work with over 10 of Canada's Top Insurance Carriers to save You Time and Money! Also we pair you with a Dedicated Insurance Advisor who is your go to person every time you need something!
No extra fees to work with us, we keep things simple, work on your time, and save you money.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I cannot sign on to my account ...

I cannot sign on to my account .... tried to create new account .... did not receive security code on my cell phone .... lousy previous response from your support center.

15 de dezembro de 2025
logótipo da Surex.com

Resposta da Surex.com

Hi Paul, we're sorry to hear that you're having trouble signing in. We've asked your advisor, Kori, to connect with you directly to confirm the login information we have on file and help you get access to the app. She can also provide copies of the documents that are available in the app, which are also mailed to you. If you have any other questions or concerns please reach out to us at policysupport@surex.com.

Classificada 5 em 5 estrelas

Excellent Broker Agent Customer Service!

We had an excellent experience with our insurance agent Patti Gustafson! From the very beginning, she is incredibly responsive, knowledgeable, and patient in explaining all our options. She made the entire process smooth and stress-free, and we truly felt that she had our best interest in mind — not just selling a policy.

She took the time to understand our needs and found coverage that was both comprehensive and competitively priced. Any questions we had were answered quickly and clearly, and the follow-up service has been just as outstanding.

Highly recommend to anyone looking for a trustworthy and professional insurance broker. Exceptional customer service!

19 de fevereiro de 2026
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Resposta da Surex.com

Thank you for such a wonderful and detailed review! We’re thrilled to hear Patti provided responsive, knowledgeable, and patient support throughout your experience. It means so much to know you felt she truly had your best interests at heart while finding comprehensive and competitively priced coverage.

We sincerely appreciate your recommendation and your trust in Surex.

Classificada 5 em 5 estrelas

Patti my insurance broker is always patient and timely.

Patti my insurance broker is always fast to respond and very easy to deal with. I have trust in Patti due to her excellent customer service over the years.

20 de fevereiro de 2026
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Resposta da Surex.com

We appreciate you sharing your positive experience with Patti! It's great to hear that you value the prompt and easy interactions and the excellent service you've received over the years.

Classificada 5 em 5 estrelas

Surex insurance is great!

Surex has been my go-to insurance for years -
Always responds swiftly.

15 de dezembro de 2025
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Resposta da Surex.com

We appreciate your continued trust in our services. Thank you for your feedback!

Classificada 5 em 5 estrelas

Patti is wonderful to speak with!

Patti is very helpful and very knowledgeable. She returns calls and emails very promptly and a pleasure to speak with. No complaints what’s so ever!! Five stars!!

19 de fevereiro de 2026
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Resposta da Surex.com

We're happy to hear that you had such a positive experience with Patti! We appreciate your kind words regarding her promptness and knowledge. Thank you for the five-star review!

Classificada 5 em 5 estrelas

Outstanding Service

Veronique Abbott Is the Insurance Advisor that helped me with my motorcycle insurance. I was very impressed by the timeliness and ease of setting up the insurance with her. I then realized I needed to change the effective date and she did this after hours before a holiday weekend. Outstanding service that I greatly appreciated. Thank you

12 de fevereiro de 2026
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Resposta da Surex.com

We're happy to hear that you had such a positive experience setting up your motorcycle insurance. We appreciate you mentioning Veronique's timeliness and willingness to help outside of regular hours. Thank you for your feedback!

Classificada 5 em 5 estrelas

Erich was excellent to communicate with!

Erich was very easy to communicate with, he responded to every email and question promptly and was able to get me set up with a new insurance policy in the same day. I really appreciate all of his help and patience!

11 de fevereiro de 2026
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Resposta da Surex.com

We appreciate you taking the time to share your kind words. We're happy to hear that the communication was easy and prompt, and that Erich could assist you with your insurance needs so quickly.

Classificada 5 em 5 estrelas

First of all my Broker is very…

First of all my Broker is very efficient, fast and very swift in doing her job. i equally believe very strongly am on the right track with the right insurance am looking forward for a rewarding experience .

11 de fevereiro de 2026
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Resposta da Surex.com

We're happy to hear that your broker was efficient and fast! Thanks for your positive feedback.

Classificada 5 em 5 estrelas

I’ve had a great experience with Surex

I’ve had a great experience with Surex, especially working with Jessica B. She is extremely helpful and always responds quickly whenever I have questions or need assistance. Recently, I had some banking fraud issues that caused missed insurance payments, and Jessica was there every step of the way to help us get everything sorted out and reinstated without added stress. Her professionalism and responsiveness made a difficult situation much easier to handle. I highly recommend Surex and especially Jessica B. for anyone looking for reliable and supportive insurance service.

2 de fevereiro de 2026
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Resposta da Surex.com

We're happy to hear that you had a great experience. We appreciate your highlighting the support you received during a challenging time. It's wonderful to know that Jessica was helpful and responsive. Thank you for recommending our services!

Classificada 5 em 5 estrelas

Ive been with sure for almost 2 years…

Ive been with surex for almost 2 years and I have to say my insurance broker Jessica Baracetti" has been the most amazing person I could have ever dealt with! She is professional,efficient, quick and patient! Shes gone above and beyond her duties to help us out with anything we may need done on our policies! She has definitely made our experience with insurance stress free and enjoyable! Thank you Jessica ☺️

9 de fevereiro de 2026
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Resposta da Surex.com

We're happy to hear that your experience has been so positive! It's wonderful to know that you've found our services efficient and helpful over the years. We appreciate you taking the time to share your feedback about Jessica!

Classificada 5 em 5 estrelas

Erich Rother was super helpful and…

Erich Rother was super helpful and readily available throughout our insurance process. Our experience was great!

6 de fevereiro de 2026
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Resposta da Surex.com

We're happy to hear that Erich was so helpful and available during your insurance process. Thank you for sharing your great experience with us!

Classificada 5 em 5 estrelas

Excellent experience dealing with Erich…

Excellent experience dealing with Erich Rother, fast and great communication!!

5 de fevereiro de 2026
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Resposta da Surex.com

We are happy to hear that you had such a wonderful experience! We appreciate you taking the time to leave us this great feedback.

Classificada 5 em 5 estrelas

Jessica Baracetti is fantastic

Jessica Baracetti is fantastic. She responds fast, communicates effectively, and divulges all the pertinent information without having to probe at all.

4 de fevereiro de 2026
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Resposta da Surex.com

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the communication and information you received; thank you for your feedback.

Classificada 5 em 5 estrelas

Auto/Home Insurance

Erich was absolutely wonderful to deal with. Very knowledgeable and helpful with options. Would definitely recommend.

4 de fevereiro de 2026
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Resposta da Surex.com

We're happy to hear that the experience was wonderful. We appreciate you mentioning how helpful and knowledgeable Erich was. Thank you for the recommendation!

Classificada 1 em 5 estrelas

If I could give a zero review I would

If I could give a zero review I would. Unethical disgusting company. Go anywhere else

10 de abril de 2025
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Resposta da Surex.com

Hi Marie,

We’re sorry to hear about your experience and would like to understand what may have happened. Please email us at policysupport@surex.com with your full name and policy number. Thank you!

Classificada 5 em 5 estrelas

Great service

Great service. Very friendly and got me the insurance I need for my new vehicle. A+++

21 de janeiro de 2026
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Resposta da Surex.com

We're glad you enjoyed your experience and that we could provide the insurance you need. Thank you for your positive feedback!

Classificada 1 em 5 estrelas

Agents are easy to talk to but very…

Agents are easy to talk to but very disappointing of the timeline in promising a reply. They promised to get back with a quote the next business day but it’s been weeks and have not heard back. Will not be recommending the service/company

15 de dezembro de 2025
Classificada 5 em 5 estrelas

I've always had service handled in a…

I've always had service handled in a good time frame. Changes for any vehicle paperwork has been done immediately.
I've never had a claim, so I can't comment on any handling in that nature.

15 de dezembro de 2025
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Resposta da Surex.com

It's great to know our team has consistently met your needs. Thank you for sharing!

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Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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