Synergi SW Ltd Opiniões 

267
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

In an area with very hard water we are constantly replacing irons, kettles, mixer bars, taps ... The Synergi engineer suggested fitting a Combimate to soften our household water. They fitted it with... Ver mais

Classificada 5 em 5 estrelas

The boiler stopped working over the weekend, so I rang Synergi first thing on Monday morning. They not only sent an engineer the very same day, but, to my amazement, the engineer of my choice, Adam... Ver mais

Classificada 5 em 5 estrelas

We have to say we have been really pleased with the installation of our domestic heatpump radiator central heating system. We were given utmost respect on decisions in our home (where things were fitt... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just had Synergi fit a new heating system for my mother in laws property. Competitive quote, team friendly and the install team arrived bang on the time and date they booked! The installation was... Ver mais

Informações sobre a empresa

  1. Canalizador

Escrito pela empresa

Trust Synergi, your local experts in everything boilers, plumbing & heating. We’re experts in renewables (heat pumps and solar) and gas, oil and LPG boiler installation and repair. Our plumbers can assist with plumbing emergencies, maintenance and bathroom installations. We also specialise in underfloor and central heating, solar, smart controls and power flushing. We are gas safe registered, OFTEC registered, Worcester, Ideal and Navien accredited installers. We have been voted “Best Heating & Plumbing Business 2023 – South West England” “BUILD Client Service Excellence Award 2023” – Home Builder Awards 2023 We focus on providing a punctual, honest and professional service for our community. Our friendly team are courteous, clean and efficient – when we’re finished you’ll never know we were even there! Our satisfaction guarantee means we will never leave you disappointed. You’re in safe hands with us. We’re an established business since 2014 serving most of Devon, Dorset & Somerset - visit our website for a complete location breakdown.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

267 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(267)

76 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

New Boiler

Right from the first phone call, the staff were amazing! They have excellent fitters. Top marks!! We would highly recommend them.

13 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Annual boiler service

The appointment for our annual boiler service was commenced on time.
The technician was polite & considerate and carried out all his tasks with the minimum of fuss and with all the necessary tools and equipment at hand and left the location clean & tidy.
A totally stress free experience for us.

1 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I would give no stars if I could

I would give no stars if I could. This company provided absolutely appalling service and left me worse off as a result.
I have an air source heat pump system which wasn't heating the hot water. The issue was explained in detail and photos provided beforehand, so they knew what to expect. The engineer that visited was completely clueless, spent at least half an hour on the phone talking about who knows what (it definitely wasn't my hot water), then explained that there was no power going through the control panel so he couldn't identify the problem until this was rectified. OK, fair enough so far. He said they would source the part and let me know next steps. Heard nothing for a week and so I chased them, only to be told they couldn't source the part and I should contact the manufacturer to get this. Really? They clearly made no attempt to get the part and why would I be able to source it if they can't.
I had no option but to call another company to come out again and thankfully they did know what they were doing and managed to fix the system in 10 minutes, no parts needed.
Despite complaining to Synergi about their complete lack of service, they just denied any wrongdoing and started recovery proceedings within a couple of weeks when I didn't pay their bill.

1 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Synergi Heat Pump installation

Lee, Jordan and Molly from Synergi have just installed our Air Source Heat Pump with new pipework and radiators. They were fantastic, They turned up on time, they were polite, they obviously really cared about doing a quality installation. Lee was obviously in charge and his professionalism and competence shone through.
The whole job was done to the very highest standards by a team who truely cared, led by Lee.
The whole team were a credit to Synergi.
I must say I would recommend their work to anybody.
Thanks so much to Jordan, Molly and especially Lee as well as to Synergi.

27 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

April 15th your guys came and fitted my…

April 15th your guys came and fitted my Central Heating. What a lovely 🥰 kind and caring lads they were . They cleaned up after themselves, very articulate in their work . 💯 in everything 😊 Well done to you lads . A GREAT BIG THANK YOU 🤩 🤩🤩🙏🏼🙏🏼🙏🏼

19 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent installation team!

Excellent installation team!
Lee, Jake and Molly were professional and courteous throughout the whole job. They were all very knowledgeable and very friendly. Great work done by all the team and tidying up as they go, also working around our cat and dog!

4 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service!

We’ve just had a complete new heating system and Air source heat pump installed and are really happy with the service we received. Will and Justin deserve a special mention as they installed the plumbing, radiators, ASHP and a new tank… they really are a credit to Synergi, they were polite, friendly and very efficient… nothing was too much trouble for them. Their work was so neat and they left the house tidy and clean each day. We couldn’t have asked for nicer people to do the work, they were a pleasure to have around.
Once the heating system was up and running they took their time to explain all about it and set up the heating schedule on the app.
As a result we now have a lovely warm home, we can highly recommend them.

26 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

When recommended by another installer!

We were recommended by another boiler company who felt our installation was too complex for them. From the first phone call everyone has been Professional, friendly, helpful and polite. The quote was good, we accepted and other than make cups of tea and the odd bacon sandwich we did nothing, all the crap cleared away, left spotlessly clean and tidy and the only way we knew that they'd upgraded the boiler was the house was warm 100% recommend them

15 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent group of plumbers

Excellent group of plumbers. No matter who turned up they were always hard working and polite. Always kept us informed and it was a pleasure to watch skilled tradesmen who were at the top of their game (apprentice included). Would highly recommend

23 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Synergy...I would recommend

For the second year Synergy have serviced my boiler. Easy to organise with a 'real person' on the phone who was polite and organised.
The engineer (Adam) who did the servicing was excellent. Quick, organised and efficient. What more can you ask? All in all a very professional service. Wish there were more firms around like this.
Well done Synergy.

5 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Air source heat pump

Just had an air source heat pump installed, Elliet, Molly & Ollie were a fantastic heating engineers (great people). They went out of their way to resolve any set up issues & answering any questions. We feel lucky to have had this team.

17 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Boiler replacement Taunton

So thankful for the work to be carried out quickly when the existing boiler gave up! Not the easiest of jobs changing it but everything was explained as the job went on. Very happy with the work carried out by both Rich and his apprentice, even down to cleaning up afterwards.
Thanks very much 😊

25 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Well done SynergiSWLtd

Since I have been using Synergi SW Ltd, I have always been impressed with the professionalism of their staff. The engineers who have visited my property have been friendly, polite and have always told me what they are doing and why. When they have finished the work the engineers have cleaned up after themselves and tidied everything away.

The office staff, when I need to contact them, are also very friendly and if they cannot answer your problem straight away then they get the answer/solution and ring back.

I wouldn't use anyone else. Well done Synergi!

15 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Dear Mr Gardner,

Dear Mr Gardner,
I don’t normally take the time to write a review for the various services or products I buy, as I normally do my research and know what to expect, however, I feel compelled to write to you in this instance as your company, Hannah in particular went well over and above what I had expected when I contacted you regarding my boiler problem and subsequent replacement. Thank you and your team for a truly outstanding service!

29 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Professional, honest, polite & outstanding Firm.

As always a quick response time. Professional in every way. Friendly, polite & very helpful. Always explains everything to give an understanding of the work involved. I highly recommend Synergi to everyone. You just can't go wrong with these guys.
Thank you to such a Friendly team. 👍😊

11 de janeiro de 2024
Opinião espontânea
logótipo da Synergi SW Ltd

Resposta da Synergi SW Ltd

Hi Sharon, thank you so much for your kind review. Let us know if we can assist with anything else in future.

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