I ordered a package for my son,and paid for a speedy delivery. It was meant to be delivered 28 May 2026. It was not delivered and he is STILL woating for the package. What makes this worse is that h... Ver mais
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Leia as opiniões dos outros
Gorgeous chocolate bouquet as always; recipient very happy with this gift! Ordering process was straightforward and delivery went without a hitch. Thank you
A empresa respondeu
Easy to order from the Tastebuds website even though we are in the UK. Hamper was delivered in good time. Very happy with this part of the experience. Unfortunately the gift card was not included so... Ver mais
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Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Co... Ver mais
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Informações sobre a empresa
Sobre Tastebuds
Escrito pela empresa
Delivering Chocolate Smiles Australia Wide
Share some smiles with your loved ones by discovering our incredible range of a Chocolate Bouquets and edible Gift Hampers, crafted with a range of quality handpicked items.
Whether a loved one has a Birthday coming, celebrating an Anniversary, Housewarming, New Baby, or any Occasion, our wide range of edible gift hampers are designed to delight and surprise! Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan, gluten free and organic items and many other exciting products, with free next day delivery Australia-wide.
At Tastebuds Australia we specialise in the art of gifting, which is why being innovative is at the heart of everything we do. From personalised gifts to creating your own custom hamper, we let you hand-pick your favourite items to add that an extra personal touch.
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new fun and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas Gifts, Chocolate Bouquets, Gifts for Him, Gifts for Her, Gift Hampers and Corporate Gift boxes.
Take a look through our online store and discover new ways of gifting!
Informações de contacto
28 Volt Circuit, 3175, Dandenong South, Austrália
- 1300 733 968
- customerservice@tastebuds.com.au
- tastebuds.com.au
3,5
Aceitável
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Organised the day before for a family…
Organised the day before for a family members birthday in country Victoria delivered and advised on the day requested
27 de novembro de 2024
Resposta da Tastebuds
Hi Sheryn,
Thank you for your feedback! We're glad to hear the delivery was on time for your family member's birthday in country Victoria. We appreciate your support!
Kind regards,
The Tastebuds Team
Resposta da Tastebuds
Hi Christopher,
Thank you for your review! We're pleased to hear your order was processed and delivered promptly.
Kind regards,
The Tastebuds Team
Happy gift receivers who enjoy chocolate
14 de novembro de 2024
Resposta da Tastebuds
Hi Dana,
Thank you for your kind review! We're thrilled to hear the gift was enjoyed. 😊
Kind regards,
The Tastebuds Team
Disappointed
The idea of a chocolate bouquet is very clever. Unfortunately when mine arrived by post, most of the chocolate had fell off the stems. Some had melted. (I collected the package straight from the postman, so it wasn't sitting outside.) The seller used foil insulation, but it didn't work. I can see the product would've looked a lot better if it was picked up from the store.
Also the bouquet was smaller than I expected. I wish the seller detailed the approximate size on their website.
25 de novembro de 2024
Resposta da Tastebuds
Hi Sonia,
Thank you for your feedback. We're sorry to hear about your experience and appreciate your suggestions. We'll review this to improve our product details and packaging for future orders.
Kind regards,
The Tastebuds Team
I bought these hampers for my staff and…
I bought these hampers for my staff and they were over the moon. Beautifully presented which great quality products. Very fast to deliver which was amazing. Very happy and will definitely be using this company again! Thank you Tastebuds 😊
25 de novembro de 2024
Resposta da Tastebuds
Hi Jessica,
Thank you so much for your wonderful feedback! We're thrilled to hear that your staff loved the hampers and that everything met your expectations. We look forward to serving you again in the future! 😊
Kind regards,
The Tastebuds Team
Excellent service
Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Communication with me throughout as purchaser was great as delivery date was of paramount importance Would buy again. Anne Hecimovic
24 de novembro de 2024
Resposta da Tastebuds
Hi,
Thank you for your kind feedback, Anne! We're so glad to hear that your daughter loved the hampers and that everything arrived as expected. We look forward to serving you again in the future!
Kind regards,
The Tastebuds Team
Lack of support
The online order said to deliver to the NT would take three days. After checking today the status said in transit and it is sitting in Melbourne….. I paid almost $400 for a hamper from this company out of everyone else out of hopes it would reach my friends and family in time for a special Occassion.
I tried to get some support from the online chat after the order and got little support and told to come to the email with tracking information that I went to, to begin with.
Lack of support to begin with just made for a poor service. Took away from the whole experience really.
23 de novembro de 2024
Resposta da Tastebuds
Hi Kaila,
Thank you for your feedback, and we sincerely apologise for the frustration you've experienced. We understand how important it is for your hamper to arrive on time for a special occasion. Please reach out to our customer service team directly, and we will address this issue.
Kind regards,
The Tastebuds Team
Delivered the day before I asked it to…
Delivered the day before I asked it to be
11 de novembro de 2024
Resposta da Tastebuds
Hi Renee,
Thank you for your feedback. We sincerely apologise for the early delivery. Due to the busy period, our delivery partner informed us to deliver orders a bit earlier to avoid potential delays. We completely understand how this might have caused inconvenience and are sorry for that. We hope the recipient still enjoyed the gift!
Kind regards,
The Tastebuds Team
Resposta da Tastebuds
Hi Shaul,
Thank you for your feedback! We're glad you found it easy to connect with us. 😊
Kind regards,
The Tastebuds Team
Advertise next day divers in all…
Advertise next day divers in all states. Coming from Victoria, thought there would be a franchise in adelaide.
Supposed to be Friday delivery now have
to wait till Monday.
20 de novembro de 2024
Resposta da Tastebuds
Hi Nicole,
Thank you for sharing your feedback. We sincerely apologise for the delay in delivery. While we do advertise next-day delivery, it can sometimes depend on courier schedules and external factors, especially during peak periods. We appreciate your patience and understanding and will work to improve our services.
Kind regards,
The Tastebuds Team
Great choice of products
Easy to use website, great combinations available and arrived earlier that expected which was good. My sister in law loved the hamper which was for her 50th Birthday.
19 de novembro de 2024
Resposta da Tastebuds
Hi Anita,
Thank you for your lovely feedback! We’re so glad you found our website easy to use and enjoyed the hamper combinations. It’s wonderful to hear your sister-in-law loved the hamper for her 50th birthday. We’re delighted to have been part of such a special occasion!
Kind regards,
The Tastebuds Team
Wonderful experience
This delivery was to a country area, something delivery can be tricky, however, my experience with ordering and delivery of this gift was seamless. Thank you.
18 de novembro de 2024
Resposta da Tastebuds
Hi Allison,
Thank you for your kind feedback! We’re so pleased to hear your experience was seamless, even with the delivery to a country area. It’s great to know we met your expectations—thank you for choosing Tastebuds!
Kind regards,
The Tastebuds Team
So Happy
The recipient loved the display and was very elated so thank you and was delivered at the time I asked so very happy so thank you very much
Michelle
12 de novembro de 2024
Resposta da Tastebuds
Hi Michelle,
Thank you for your wonderful feedback! We’re delighted to hear the recipient loved the display and that the delivery met your request. Your happiness means so much to us—thank you for choosing Tastebuds!
Kind regards,
The Tastebuds Team
Delivery date on form not available
Delivery date on form not available
Says card message at check out but it completed without it.
Add on not delivered with hampers
18 de novembro de 2024
Resposta da Tastebuds
Hi Sue,
Thank you for your feedback. We’re sorry to hear about the issues you experienced. Please don’t hesitate to contact our Customer Service team directly—we’re always happy to assist and ensure everything is resolved for you.
Kind regards,
The Tastebuds Team
Wonderful bucket bouquet
4 de novembro de 2024
Resposta da Tastebuds
Hi Wendy,
Thank you for your kind review! We’re thrilled to hear you loved the bucket bouquet.
We look forward to serving you again!
Kind regards,
The Tastebuds Team
I found it quite frustrating as all the…
I found it quite frustrating as all the things popping up didn’t help as I couldn’t see what I was writing
15 de novembro de 2024
Resposta da Tastebuds
Hi Susan,
Thank you for your feedback. We’re sorry to hear you found the pop-ups frustrating. Your comments are valuable, and we’ll review this to improve the user experience on our site.
We appreciate your patience and thank you for choosing us.
Kind regards,
The Tastebuds Team
Fast shipping and on time
Fast shipping and on time. Although the chocolate bouquet I got, most of the ferrero rochers were off and I had to stick them back on.
13 de novembro de 2024
Resposta da Tastebuds
Hi Anna,
Thank you for your feedback! We're glad to hear you were pleased with the fast and timely shipping.
We appreciate your understanding and thank you for choosing us.
Kind regards,
The Tastebuds Team
Resposta da Tastebuds
Hi Craig,
Thank you for your kind words! We’re thrilled to hear you were happy with our service.
Kind regards,
The Tastebuds Team
A week has passed and still waiting for…
A week has passed and still waiting for gift basket to leave Melbourne. No updates on track and trace since Tuesday, it is now Saturday.
11 de novembro de 2024
Resposta da Tastebuds
Hi Delwyn,
Thank you for your message. We sincerely apologise for the delay. As we rely on third-party couriers, deliveries can sometimes take longer during peak periods.
We appreciate your patience and understanding.
Kind regards,
The Tastebuds Team
Amazing Staff
I made the order very late at night and very tired - made two major boo boos (to say the least) - their help desk was very accomodating and amazing! Problems solved!
1 de novembro de 2024
Resposta da Tastebuds
Hi Julie,
Thank you for your kind words! We’re so glad we could assist and resolve the issues for you. It’s always a pleasure to help!
Kind regards,
The Tastebuds Team
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