Tastebuds Opiniões 

2561
TrustScore: 3.5 em 5

3,5

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Classificada 1 em 5 estrelas

I ordered a package for my son,and paid for a speedy delivery. It was meant to be delivered 28 May 2026. It was not delivered and he is STILL woating for the package. What makes this worse is that h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gorgeous chocolate bouquet as always; recipient very happy with this gift! Ordering process was straightforward and delivery went without a hitch. Thank you

A empresa respondeu

Classificada 4 em 5 estrelas

Easy to order from the Tastebuds website even though we are in the UK. Hamper was delivered in good time. Very happy with this part of the experience. Unfortunately the gift card was not included so... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Co... Ver mais

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Informações sobre a empresa

  1. Loja de lembranças

Sobre Tastebuds

Escrito pela empresa

Delivering Chocolate Smiles Australia Wide

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Share some smiles with your loved ones by discovering our incredible range of a Chocolate Bouquets and edible Gift Hampers, crafted with a range of quality handpicked items.

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Whether a loved one has a Birthday coming, celebrating an Anniversary, Housewarming, New Baby, or any Occasion, our wide range of edible gift hampers are designed to delight and surprise! Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan, gluten free and organic items and many other exciting products, with free next day delivery Australia-wide.

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At Tastebuds Australia we specialise in the art of gifting, which is why being innovative is at the heart of everything we do. From personalised gifts to creating your own custom hamper, we let you hand-pick your favourite items to add that an extra personal touch.

Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new fun and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!

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Shop through our range of Christmas Gifts, Chocolate Bouquets, Gifts for Him, Gifts for Her, Gift Hampers and Corporate Gift boxes.

Take a look through our online store and discover new ways of gifting!

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Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(2561)

41 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Happiness

Lovely, detailed website, easy for me (I’m not the best on computers) to navigate, find what I want (great photos) and easy paying. Plus delivery was so prompt particularly at this time of year (December and Christmas…..)

8 de dezembro de 2024
logótipo da Tastebuds

Resposta da Tastebuds

Hi Rosemary,

Thank you for your lovely feedback! We're so pleased to hear that you found our website easy to navigate and that you enjoyed the photos and a seamless payment process. It's wonderful to know the delivery met your expectations, especially during the busy holiday season. We look forward to serving you again

Kind regards,
The Tastebuds Team

Classificada 5 em 5 estrelas

5 star service and product

Great service excellent quality and quantity delivery on time good communication would totally recommend.

8 de dezembro de 2024
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Resposta da Tastebuds

Hi Leanne,

Thank you for your lovely feedback! We're delighted to hear you enjoyed our service, quality, and timely delivery. Your recommendation means so much to us, and we look forward to serving you again!

Kind regards,
The Tastebuds Team

Classificada 5 em 5 estrelas

Ordering from NZ

I ordered the Christmas hamper from New Zealand for family in Melbourne.
The transaction was simple and there were many options for delivery.
It’s great to have a thoughtfully put together hamper delivered to family.

7 de dezembro de 2024
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Resposta da Tastebuds

Hi Jocelyn,

Thank you for your kind review! We're so glad to hear the ordering process was simple and that your family in Melbourne enjoyed the hamper. We appreciate your feedback and look forward to serving you again in the future!

Kind regards,
The Tastebuds Team

Classificada 5 em 5 estrelas

Great service

Easy to order, great choices of products, speady reasonable delivery cost

6 de dezembro de 2024
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Resposta da Tastebuds

Hi Doreen,

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the ordering process and product selection. We look forward to serving you again!

Kind regards,
The Tastebuds Team

Classificada 3 em 5 estrelas

Was home all day and night and no one…

Was home all day and night and no one came, just dropped at post office. Frustrating

4 de dezembro de 2024
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Resposta da Tastebuds

Hi,

We sincerely apologise for the inconvenience caused. Thank you for bringing this to our attention; we will review this with our delivery partner to improve the service.

Kind regards,
The Tastebuds Team

Classificada 5 em 5 estrelas

Ticks all the boxes

Simple to navigate website, quick to respond customer service, quality goods..... I use them most Xmas to send a present to my daughter in Australia. Why try something different if it isn't broken? Will be using you again next year.

4 de dezembro de 2024
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Resposta da Tastebuds

Hi Andrew,

Thank you for your lovely review! We're thrilled to hear that you found our website easy to navigate, appreciated our quick customer service, and were pleased with the quality of our goods. It means so much to us that you choose us year after year to send gifts to your daughter in Australia. We look forward to serving you again next Christmas!

Kind regards,
The Tastebuds Team

Classificada 5 em 5 estrelas

Easy to order delivered on time

Easy to order delivered on time

3 de dezembro de 2024
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Resposta da Tastebuds

Hi Cheryl,

Thank you for your feedback! We're delighted to hear that you found the ordering process easy and that your gift was delivered on time. We look forward to assisting you again in the future!

Kind regards,
The Tastebuds Team

Classificada 1 em 5 estrelas

The biscuits were crushed I bought them…

The biscuits were crushed I bought them for a Xmas gift for a friend but now i can’t give it to her very disappointed

3 de dezembro de 2024
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Resposta da Tastebuds

Hi Mona,

We sincerely apologise for the condition of the biscuits. Unfortunately, it seems they were damaged during transit. Please do not hesitate to contact our customer service team, and we will be happy to assist you further. Thank you for bringing this to our attention.

Kind regards,
The Tastebuds Team

Classificada 5 em 5 estrelas

Highly recommended!!!!

My bestie absolutely loved everything I sent her in her personalised 40th birthday Box. It was packed so well and with so much care.
We live 18 hours from each other and so I only get to see her on average 1 tine per year and the teddy bear will be my stand in when I can't be at her side. It is amazing I was able ti even have her favourite chocolates and a drink for her to have from me. I highly recommend!!!

3 de dezembro de 2024
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Resposta da Tastebuds

Hi Amy,

Thank you so much for your lovely feedback! We're so glad to hear your bestie loved the personalised box and that it made such a meaningful gift. We truly appreciate your recommendation!

Kind regards,
The Tastebuds Team

Classificada 1 em 5 estrelas

Very disappointed and dissatisfied with…

Very disappointed and dissatisfied with my order. Delivery was not packed as ordered. Several items incorrect. Would not recommend using this company as no guarantee that you will receive what you paid for. In return they offered a $14 credit on my next order despite me stating that I would not use their services again. A refund or resending the correct order to the recipient would be far more appropriate!

2 de dezembro de 2024
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Resposta da Tastebuds

Hi Angela,

We sincerely apologise for the substitution of items in your order. Please contact our customer service team, and they will be happy to assist you further with this matter and ensure a resolution. Thank you for your understanding.

Kind regards,
The Tastebuds Team





Classificada 1 em 5 estrelas

Never sent all the things .misleading…

Never sent all the things .misleading on the Christmas mug bundle
Paid alot not happy

3 de dezembro de 2024
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Resposta da Tastebuds

Hi Christine,

We sincerely apologise for any disappointment caused. Kindly contact our customer service team, and they will be happy to assist you further with this matter. Thank you for bringing this to our attention.

Kind regards,
The Tastebuds Team

Classificada 3 em 5 estrelas

There really was not much

There really was not much, nothing like the pictures, quite annoying that I will have to buy more to fill it.

3 de dezembro de 2024
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Resposta da Tastebuds

Hi Kenneth,

Thank you for your feedback. We're sorry to hear that the hamper did not meet your expectations. Your comments are valuable to us, and we will use them to improve our offerings.

Kind regards,
The Tastebuds Team




Classificada 5 em 5 estrelas

Food and service was great the only…

Food and service was great the only complaint I have is that we were asked to leave our table but there was other tables around us that were empty

1 de dezembro de 2024
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Resposta da Tastebuds

Hi Dean,

Thank you for your feedback! We're delighted you enjoyed the food and service.

Kind regards,
The Tastebuds Team

Classificada 1 em 5 estrelas

Terrible service- my order was not…

Terrible service- my order was not delivered on time even when I paid the extra delivery costs to have it on my son’s birthday (which Tastebuds confirmed would happen). Terrible communication with Tastebuds and their delivery service with many emails and notifications arriving in the middle of the night. Demanded refund but this was refused. I was also charged a bank fee for oversees transaction.

29 de novembro de 2024
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Resposta da Tastebuds

Hi Ani

We sincerely apologise for any inconvenience caused. Kindly contact our customer service team directly, and they will be happy to assist you further with this issue.

Kind regards,
The Tastebuds Team

Classificada 5 em 5 estrelas

Great service

1 de dezembro de 2024
logótipo da Tastebuds

Resposta da Tastebuds

Hi Jean,

Thank you for your kind words! We're delighted to hear you enjoyed our service. 😊

Kind regards,
The Tastebuds Team

Classificada 1 em 5 estrelas

Do not recommend!!

First off - I think it’s funny that Taste Buds give you and option of selecting whether you had a ‘good’ experience or a bad one to be able to post this review. Obviously you have to select the ‘good’ option to be able to post a review.
Unfortunately, I have to still give them 1 star when I’d honestly prefer to give 0 after receiving my bouquet and being in contact with the customer service team.

First off, they allow you to select a delivery date on their website which I thought was great. So I selected 22/11/2024 as I had an event the next day I needed it for. However, on Sunday morning I went out my front door as I had received a package from a complete different company. I noticed as I was out there that my Taste Buds order had been delivered - no communication that it had been shipped or delivered (this was on 17/11/2024). I was lucky I had a notification that a different delivery had been made as I do not use my front door to enter/leave the house and the day was a 30+ degree day so my chocolate bouquet would have melted.
Upon opening the box, there were chocolates scrambled everywhere through it (obviously there was no care from the delivery driver) and the ‘customised ribbon’ which cost extra money was just slapped on the tin with no care - see photos for reference. You’d think paying so much that they’d take a bit of pride in the presentation.
I was also under the impression that the alcohol you chose would be in the actual bouquet however, this was not the case. I could have easily bought this bottle of alcohol for way cheaper than it was on the site if I just wanted it on the side.
I went to the customer service team to share my experience of the delivery coming way too early, no notification of delivery/expected delivery, the false advertising on their website as they have the bottles in the bouquet and how the chocolates would now be stale as they use skewers to stab them into place.
They didn’t even acknowledge anything I said and just offered a $10 voucher for my next order.. paying $150+ for this bouquet and being offered a $10 voucher for the ‘troubles’ is honestly quite a slap in the face.

11/10 WOULD NOT RECOMMEND!! The service and products are honestly shit.

13 de novembro de 2024
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Resposta da Tastebuds

Hi Rachael,

Thank you for your detailed feedback. We’re sorry to hear about your experience and will review your concerns thoroughly to address the issues raised. Your comments are valuable in helping us improve.

Kind regards,
The Tastebuds Team

Classificada 5 em 5 estrelas

Excellent Customer Service

Excellent Customer Service. I accidentally skipped submitting a message for the Xmas card I ordered and upon emailing Tastebuds, it was updated promptly - saving me a lot of worry!

30 de novembro de 2024
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Resposta da Tastebuds

Hi Christine,

Thank you for your lovely feedback! We’re so pleased we could assist in adding your message and ease your worries. We hope the recipient enjoys the gift!

Kind regards,
The Tastebuds Team

Classificada 4 em 5 estrelas

Great follow up even when given the wrong house number

Unfortunately I put down the wrong house number. But I received a phone call telling me that it was unable to be delivered, this was rectified and the goods were re delivered and appreciated by the recipient.
Great job on follow up call. Well done 👍

17 de novembro de 2024
logótipo da Tastebuds

Resposta da Tastebuds

Hi,

Thank you for sharing your experience! We're glad we could assist in resolving the issue quickly and ensure the gift reached its intended recipient. We appreciate your kind words! 👍

Kind regards,
The Tastebuds Team

Classificada 1 em 5 estrelas

Delivery came late and there were ants…

Delivery came late and there were ants inside the package.

27 de novembro de 2024
logótipo da Tastebuds

Resposta da Tastebuds

Hi Jordan,

We sincerely apologise for your experience. This is certainly not the standard we aim to deliver. Please reach out to our customer service team so we can address this issue promptly. Your feedback is important to us, and we appreciate the opportunity to make things right.

Kind regards,
The Tastebuds Team

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