I first want to recognize the outstanding customer service from Thomas Bird London. I had been waiting for a pair that was out of stock, and as soon as it became available, they contacted me rig... Ver mais
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Its hard to order a brand unknown online, the shoes looked very classy, high end , when they came in they were beautifully made ! Fit was great I used same size as my birkenstocks, love these and pe... Ver mais
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While the time difference made for less than speedy (by American standards) response time, once they began responding they tried to do everything they could to resolve my issue and did resolve that is... Ver mais
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Just received my fifth pair of Eastwood chelsea boots. Style, fit and quality are exemplary. Customer service is outstanding. Will continue to purchase. Cheers to Thomas Bird London!
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Informações sobre a empresa
Escrito pela empresa
Looking for shoes that are a little different? More style, better colours, beautiful quality, and amazing value? All Italian made? Welcome to Thomas Bird. Browse our collections of wholecuts, oxfords, brogues, monk straps, loafers and chelsea boots.
Informações de contacto
Carousel Way, Riverside, NN3 9HG, Northampton, Reino Unido
- +442078460172
- help@tblon.com
- tblon.com
4,5
Excelente
113 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Excellent quality shoes and service
27 de novembro de 2025
Resposta da Thomas Bird London
Dear Kirk,
Thank you so much for your lovely words regarding Thomas Bird. We are really happy to hear how much you love the boots and our customer service. I know we have just shipped another pair to you so we hope you like those as much too.
Kind Regards Ann.
Just received my Eton Oxblood oxfords…
Just received my Eton Oxblood oxfords and the is more rounded on this last than I could tell by the photographs, not a problem. They fit slightly larger than my normal US 11’s but I’m only wearing thin socks. I ordered insoles and they help with the fit. Still breaking them in but they seem great!
26 de novembro de 2025
Resposta da Thomas Bird London
Dear Tangent,
Thank you reviewing Thomas Bird and your new Eton Cap Toe Oxfords in Oxbloods. These are a lovely shoe on a new last for us so thank you for the feedback on the toe being more rounded we will look at the photograph angles and see if we need to adjust those. I know your order took a long time to reach you due to the remote location but we are pleased you are happy with your shoes so far.
Kind Regards
Ann
Resposta da Thomas Bird London
Thank you for the wonderful review we hope your enjoying wearing your variety of boots. We aim to provide a great service to our customers. We look forward to hearing from you again.
Kind regards
The Thomas Bird team
**“Excellent purchase
**“Excellent purchase. The quality and style are amazing; the boots are beautiful.”**
1 de dezembro de 2025
Resposta da Thomas Bird London
Dear Raul, Thank you so much for your kind words we are so pleased to hear how happy you are with your new boots and hope you are enjoying wearing them. Kind Regards Ann.
Great product and customer service
the shipper did misplace the original order but Thomas Bird customer service stayed on top of the issue and replaced the order timely. The shoes and belt I received were very nice and well worth the cost. Good solid company and great customer service
2 de novembro de 2025
Resposta da Thomas Bird London
Dear Steve, Thank you very much for your review. I know we had some issues with your original order being lost in transit but hopefully our customer service and great products make up for that. We always want to make sure our customers have a great shopping experience and we are always here to help. We look forward to welcoming you back soon. Kind Regards Ann.
Craftsmanship, service, and style
I've ordered shoes and boots several times this year from TBL and each order delivers the highest quality and craftsmanship. I couldn't be more pleased with these products.
3 de novembro de 2025
Resposta da Thomas Bird London
Hi Daniel,
Thank you for your wonderful feedback. We’re thrilled to hear that everything was to the highest quality and craftmanship. We look forward to welcoming you back soon.
Warm regards,
Team Thomas Bird London
Outstanding service
Excellent service. The dispatch was timely and packaging was superb.
29 de outubro de 2025
Resposta da Thomas Bird London
Thank you for the wonderful review we hope your enjoying wearing your wholecut shoes. We aim to provide a great service to our customers. We look forward to hearing from you again.
Kind regards
The Thomas Bird team
Purchased the Black Swede / Zip Boot…
Purchased the Black Swede / Zip Boot with the higher heel. Great workmanship and comfort! 10+
29 de outubro de 2025
Resposta da Thomas Bird London
Dear David,
Thank you very much for reviewing Thomas Bird and our Memphis Zip Boot in Black Suede. We are so pleased to hear how happy you are with them, we hope you are enjoying wearing them.
Kind Regards
Ann
Very happy with everything from start…
Very happy with everything from start to finish. Thank you.
27 de outubro de 2025
Resposta da Thomas Bird London
Thank you for review, we aim to keep our customer happy.
Resposta da Thomas Bird London
Dear Simone,
Thank you so much for your comments regarding our shoes and the craftmanship it's always nice to hear such nice comments from our customers. We hope you enjoy wearing your new boots.
Kind Regards
Ann
1st class product
1st class product
1st class service
Would not hesitate to recommend and use again
3 de novembro de 2025
Resposta da Thomas Bird London
Dear Mark,
Thank you so much for your review of Thomas Bird we are so happy to hear how you enjoyed your experience and how you love your new boots. We hope you enjoy wearing them and look forward to welcoming you back for your next purchase.
Kind Regards Ann.
Product and services
30 de outubro de 2025
Resposta da Thomas Bird London
Dear Daniela,
Thank you so much for giving us a 5* review of our product and services and if you have the time please do let us know what you think of the Florence boot you purchased. Kind Regards Ann
Beautifully crafted shoes & excellent…
Beautifully crafted shoes & excellent customer service, that's why I buy from them.
22 de outubro de 2025
Resposta da Thomas Bird London
What a wonderful review. Thank you Shazan. Please let us know if we can be of assistance to you in the future.
Speedy service and beautiful shoes
22 de outubro de 2025
Resposta da Thomas Bird London
Thank you very much for the review Mr. Jones.
Resposta da Thomas Bird London
Dear Eric,
We are really pleased to hear how happy you are with your shoes and also the service. We always strive to offer the best service we can and your delivery was very quick. We hope you are enjoying wearing the shoes and matching belt and look forward to welcoming you back again soon.
Kind Regards
Ann
Resposta da Thomas Bird London
Dear Saleh,
Thank you so much for your review of Thomas Bird we are really pleased to hear how happy you are with your shoes and matching belt. I know you had been undecided about sizes but had been in communication to ensure you received the right sizes. We are looking forward to receiving that next order for the green ones!
Kind Regards
Ann
I literally gasped when I opened the…
I literally gasped when I opened the box. I was that impressed with the quality and the craftsmanship of my Sienas. I had a question about the sizing that I left in the site and got a quick answer clear response. Now all I need is a pair of equally beautiful tall boots…
29 de setembro de 2025
Resposta da Thomas Bird London
Dear Arabella,
Thank you so much for your lovely review we are so pleased to hear how happy you are with your new Siena's. Please do look at our Florence Boot also which are very similar in design and although maybe not classed as a tall boot like you are looking for they are a very elegant calf length boot. We hope you enjoy wearing your new shoes.
Kind Regards
Ann
My experience with Thomas Bird has been amazing …
My experience with Thomas Bird has been amazing. I first found them more than a year ago and now I have more than 10 pairs of shoes. Amazing quality and comfort. The colours are the best in the market. To be blunt I love you Thomas Bird. Thank you so much.
14 de setembro de 2025
Resposta da Thomas Bird London
Dear Sami,
Thank you so much for your glowing review of Thomas Bird. We are so pleased to hear how happy you are and you have definitely built up quite a collection of shoes now. We are always trying to update and include new ranges for customers just like you that buy so frequently but you can't beat some of the timeless classics we also sell in some amazing colours. We look forward to welcoming you back again soon for your next pair.
Kind Regards
Ann
Quick delivery, beautiful boots
Quick delivery, beautifully wrapped and presented, rapid response and support when I needed to change the size
14 de setembro de 2025
Resposta da Thomas Bird London
Hi Chris,
Thank you for the wonderful review, we aim to please our customers and provided support to make a happy shopping experience for you with Thomas Bird. We look forward to you shopping with us again soon.
Kind regards
Samantha
Excellent product
Extremely well designed shoes, with high-quality construction. Perfect fit. Rapid delivery. Friendly and helpful customer service. Full marks to Thomas Bird.
15 de setembro de 2025
Resposta da Thomas Bird London
Hi Justin,
Thank you for reviewing Thomas Bird. We are so pleased to hear how happy you are with your new Hampton Penny Loafers they are an extremely popular style that we offer in many different colours. We are happy that you found the whole shopping experience enjoyable and hope to see you back shopping with us again soon.
Kind Regards
Ann
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