Thebestticketfares Opiniões 

110
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hazel has been extremely helpful and very professional. Really love this company. Great prices and even greater services ...helped me with checking in. Clear in communication 5 star service for a 5 st... Ver mais

Classificada 5 em 5 estrelas

Hazel put me at ease, explained what she was doing to help us have a stress free flight. Her team will call me tomorrow to check us in and sort our boarding passes. This was unexpected, and a very ple... Ver mais

Classificada 4 em 5 estrelas

I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked emp... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Good customer services. I have to be honest that the ticket booking is more expensive than what I expected because I had to pay more to upgrade to get the seats. So, I am not happy on this point.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 18% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(110)

110 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Scammers avoid

Scammers avoid at any cost

My experience with Best Ticket Fares has been extremely disappointing. I found this company after being redirected through JetCost, so I expected I was dealing with a trustworthy travel provider.

After cancelling my booking, I was promised a refund within the stated timeframe, but I still have not received my money. Every time I contact customer service, I speak to a different person and receive a different explanation. I have been repeatedly told the refund will be processed within 24–48 hours, but those promises have not been honoured. Instead of receiving my refund, I keep getting delays and conflicting information.

I am also disappointed that I was redirected to this company through JetCost, as this experience has been very frustrating and stressful.

Based on my personal experience, I cannot recommend Best Ticket Fares. If you are considering booking through JetCost, I would encourage you to research the travel company carefully before making any payment and keep records of all communications.

27 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hazel has been extremely helpful and…

Hazel has been extremely helpful and very professional. Really love this company. Great prices and even greater services ...helped me with checking in. Clear in communication 5 star service for a 5 star company 👌 ✨️ 🌟 🌟 🌟 🌟 🌟

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ayesha and Leo

Ayesha and Leo , and jimmy , have provided me best services, specifically understanding in stress situations. Strongly recommend

29 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hazel put me at ease

Hazel put me at ease, explained what she was doing to help us have a stress free flight. Her team will call me tomorrow to check us in and sort our boarding passes. This was unexpected, and a very pleasant surprise. Excellent service by Hazel. Thank you. 🤩

14 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Don't trust this company

Don't trust this company, they're scammers. I bought tickets twice through JetCost, and both times they stalled me and took my money. Don't believe them; they'll keep you waiting for two days to sell you a higher price, then call you two days later saying the tickets aren't available. They are fraudsters

14 de julho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I would appreciate Rebbeca with the…

I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked empathy. And I decided to proceed with cancellation. Then Rebecca called me made the situation ease for all of us . I believe the management need to set Rebecca as a good example how she lets the reviews for their agency turn from negative to positive . She did her job brilliantly and went way further . I appreciate her willingness to make an effort . All the best Rebecca few people like her carry the reputation of the company on their shoulders . My refund was processed and I am hoping to receive my money soon

8 de julho de 2026
Opinião espontânea
logótipo da Thebestticketfares

Resposta da Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Classificada 5 em 5 estrelas

Very good service from Emily

Very good service from Emily

9 de julho de 2026
Opinião espontânea
logótipo da Thebestticketfares

Resposta da Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Classificada 5 em 5 estrelas

Best service

Best service

8 de julho de 2026
Opinião espontânea
logótipo da Thebestticketfares

Resposta da Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Classificada 5 em 5 estrelas

Excellent customer service privided

Excellent customer service privided. Happy with the service 😊.

8 de julho de 2026
Opinião espontânea
logótipo da Thebestticketfares

Resposta da Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Classificada 5 em 5 estrelas

Good experience with Neo thank you

Good experience with Neo thank you

7 de julho de 2026
Opinião espontânea
logótipo da Thebestticketfares

Resposta da Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Classificada 5 em 5 estrelas

The sevice is really good and quick and…

The sevice is really good and quick and one of the staff Zoya helped me with check in. Would recommend them.

7 de julho de 2026
Opinião espontânea
logótipo da Thebestticketfares

Resposta da Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

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