"I recently booked my travel arrangements through this agency, and Mr Waseem provided outstanding support from start to finish. He was extremely patient, explained all the ticket options clearly, help... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Even though I initially booked the tickets for much lower price there was some mixup with the price shown in the website. Neo helped me out to book tickets afterwards. And Emily followed up afterward... Ver mais
Got assisted with one of the staff named Miss Rebecca for flight booking, check-in and even seat selection. She helped me a lot during my booking and other procedures. Hope to book my flights again wi... Ver mais
A empresa respondeu
😔They said the flight was cancelled and they booked a ticket me with three kids to stay all night on Copenhagen. I said give me my money back to book other ticket,but they said we can’t give you all... Ver mais
4,2
Bom
131 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 26% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent prices
MR Neo Excellent prices, simple booking process, and great support. Will definitely use again!
18 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Very cooperative staff
Very cooperative staff
Catrin deal with me today witch was good 👍 experience
18 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Emily was great she helped me with my flight within a few minutes I was happy.
Emily was great she hel
18 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Amazing customer service and great…
Amazing customer service and great staff they are all very helpful and polite.
Especially thanks from
Mr Sam , Zoya and the rest of team
17 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Amazing service
Amazing service, very patient and helpful staff
Especially thanks from
Mr Sam and Zoya and the rest of team
17 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Scammers avoid
Scammers avoid at any cost
My experience with Best Ticket Fares has been extremely disappointing. I found this company after being redirected through JetCost, so I expected I was dealing with a trustworthy travel provider.
After cancelling my booking, I was promised a refund within the stated timeframe, but I still have not received my money. Every time I contact customer service, I speak to a different person and receive a different explanation. I have been repeatedly told the refund will be processed within 24–48 hours, but those promises have not been honoured. Instead of receiving my refund, I keep getting delays and conflicting information.
I am also disappointed that I was redirected to this company through JetCost, as this experience has been very frustrating and stressful.
Based on my personal experience, I cannot recommend Best Ticket Fares. If you are considering booking through JetCost, I would encourage you to research the travel company carefully before making any payment and keep records of all communications.
27 de junho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Musa,
We sincerely apologize for the frustration and inconvenience you experienced. We understand how stressful this situation has been, particularly when you were expecting confirmed tickets for your travel.
We would like to clarify that the fare selected for your booking was a promotional fare. As outlined during the booking process and in our Terms & Conditions, promotional fares remain subject to availability until the ticket is issued and require confirmation from our consolidator before ticketing can be completed.
Unfortunately, by the time your booking reached the ticketing stage, the promotional fare was no longer available. We understand this outcome was disappointing and appreciate that the delays and repeated updates added to your frustration. We regret that we were unable to provide a clearer resolution sooner.
We would also like to inform you that your full refund has already been processed. Depending on your bank or payment provider, it may take a few business days for the refunded amount to reflect in your account.
Please accept our sincere apologies for the inconvenience caused. We value your feedback, as it helps us identify areas where we need to improve our communication and service.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Customer Support Team
Hazel has been extremely helpful and…
Hazel has been extremely helpful and very professional. Really love this company. Great prices and even greater services ...helped me with checking in. Clear in communication 5 star service for a 5 star company 👌 ✨️ 🌟 🌟 🌟 🌟 🌟
15 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
I would like to say that Ayesha she's…
I would like to say that Ayesha she's great help and really took her time
14 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Thank you very much to Neha
Thank you very much to Neha. She was very kind and patient with us and we appreciate her service
Thank you
14 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Hazel put me at ease
Hazel put me at ease, explained what she was doing to help us have a stress free flight. Her team will call me tomorrow to check us in and sort our boarding passes. This was unexpected, and a very pleasant surprise. Excellent service by Hazel. Thank you. 🤩
14 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Ria was very kind and supportive to…
Ria was very kind and supportive to helping us with our tickets.
Thank you very much
14 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Thank you Emily for a prompt service.
Thank you Emily for a prompt service.
14 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Emily was a great person she helped me…
Emily was a great person she helped me rlly fast with my tickets . Kind and respectful.
14 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Don't trust this company
Don't trust this company, they're scammers. I bought tickets twice through JetCost, and both times they stalled me and took my money. Don't believe them; they'll keep you waiting for two days to sell you a higher price, then call you two days later saying the tickets aren't available. They are fraudsters
14 de julho de 2026
Opinião espontânea
Mr nio was fantastic help
13 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Good customer services but poor booking process
Good customer services. I have to be honest that the ticket booking is more expensive than what I expected because I had to pay more to upgrade to get the seats. So, I am not happy on this point.
12 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Agent Emily very helpful only problem…
Agent Emily very helpful only problem was late check-in didn’t allow me to get seats that I wanted.
11 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Paid reviews don't trust on them they…
Paid reviews don't trust on them they all are scammers
19 de junho de 2026
Opinião espontânea
I would appreciate Rebbeca with the…
I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked empathy. And I decided to proceed with cancellation. Then Rebecca called me made the situation ease for all of us . I believe the management need to set Rebecca as a good example how she lets the reviews for their agency turn from negative to positive . She did her job brilliantly and went way further . I appreciate her willingness to make an effort . All the best Rebecca few people like her carry the reputation of the company on their shoulders . My refund was processed and I am hoping to receive my money soon
8 de julho de 2026
Opinião espontânea
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Resposta da Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
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