The Foot Collective Opiniões 

127
•
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The program is likely fantastic for those with little function and/or very little background in physio. I expected more, having seen their content from social media, perhaps a more advanced concepts/t... Ver mais

Classificada 5 em 5 estrelas

The TFC Solemate kit has truly been the best purchase for my feet in decades. I wore orthotics to help with pronation for 30+ years & have been weening myself off them for the last 2-3 years. Watching... Ver mais

Classificada 5 em 5 estrelas

Have been using the Solemate for 5 weeks now. Have had an incredible increase in stability and strength. Am immediately addicted and decided to buy the lifetime subscription. I just can't imagine it n... Ver mais

Classificada 5 em 5 estrelas

I'm halfway through the Foot Restoration Program and I'm very happy with it. I didn't have major issues with my feet, just some minor aches while running and a niggling knee issue that hadn't reso... Ver mais

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 16629674004

  1. Loja de equipamento fitness

Escrito pela empresa

Simple tools and training to help you restore your foundation and explore the true potential right at your feet.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

127 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(127)

26 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Customer Service

My package was somehow not delivered when I got the notification that it was delivered so I reached out to TFC and a representative got back to me very quickly. They let me know they were looking into it from their end and talking directly to the delivery service. Eventually my package did arrive where it was supposed to and I love the products. The spacers feel amazing after working 10+ hours on my feet. All in all, amazing customer service with a great product!

22 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Noticeable Improvement

After using the SoleMate and accessories for only just over a month, Ive noticed a huge improvement in not only my feet but my hips as well. I use it everyday and am so impressed.
The numerous tutorials and advice available is so helpful to get started, I wish Id discovered this program years ago.

22 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Increased strength and flexibility

After six weeks of the Foot Restoration program, I notice a new bounce in my steps due to more flexibility and strength in my (big) toes - probably also in ankles and calves, but that is not so obvious. I have always walked a lot, but now I feel I’m “sliding” forward.
The program is pedagogically structured and the physiotherapists very encouraging. I already feel “addicted” to the fundamental warm-up and foot training routine and do them first thing in the morning - a perfect start of the day.

16 de abril de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great, dedicated team

The foot collective is trying hard to make their program easy for most people to change their relationship with their feet. Their current offering, the foot restoration program, is only in its 1st month. it is very good, but still a work in progress.( One or two niggles). I doubt if you would find anything better out there for moving to pain free feet.

18 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We love our Solemate

We love our Solemate! It’s so versatile for balance and feet exercises and massaging our feet and legs. I have Hallux Limitus and this is a very useful tool for me. My husband loves using it too!

14 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

An awesome foot health program

I have purchased the tools a while ago and when the opportunity came up for the Foot Restoration Course I jumped on board. I have flat feet and was squashed into orthotics and made to believe I needed them for foot health. Since listening to FC team I have gone onto barefoot shoes and ditched my orthotics. The exercises are making my feet and ankles stronger, and my feet are feeling amazing. The education portion of the course is very informative and this course will save me dollars in the long run. They are a down to earth team and always on hand to answer any questions.

14 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A must have on the road to recovery

A must have on the road to recovery
I purchased the sole mate to improve my balance and to recover from heel pain. The sole mate along with the many videos and education on YouTube and foot collective programs makes this an invaluable tool to help my poor neglected feet gain greater mobility and strength. I suggest you don’t wait until you experience pain as exercises for your feet is very much needed in an overall exercise program . I will never neglect my hard working feet again.

9 de fevereiro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Product ordered 6days ago still not…

Product ordered 6days ago still not shipped. Contacted company no response

Update: they have replied a day later. Still quite slow but im glad to hear back about it. Apparently the shipping delay is due to one item being currently out of stock and they are waiting on shipment. They also said it a message came up at check out to explain the delay, however I didn't see any message..... Anyway. Hopefully I will receive soon amd get these feet in shape. I'll update further once I have tried put product & training

18 de fevereiro de 2025
Opinião espontânea
logótipo da The Foot Collective

Resposta da The Foot Collective

Hi Leah,

I’m really sorry to hear about your experience so far. We always aim to be transparent about shipping timelines and response times, and I appreciate your feedback. There was a message at checkout about the delay, and we sent an auto-reply confirming our response time, but we understand that this process can always be improved.

We’re always looking for ways to improve our customer experience, so we’ll take your feedback on board and review our processes to make things clearer in the future. We truly hope you enjoy the benefits of our tools and training and if you ever need any help along the way, please don’t hesitate to reach out.

Thanks again for your support.

Classificada 3 em 5 estrelas

no customer service unless you complain

update 25.02 - received most of my order yesterday after fhey finally followed up and then refunded some and express posted, but STILL no confirmation on why it was not all send etc
the product is fantastic, if you can get it and have plenty of patience on receiving it and getting no replies, thankfully i wont have to deal with them again, given up on receiving the rest as it not worth my time to keep chasing them
ABSOLUTELY HORRIFIC DO NOT WASTE YOUR MONEY - they dont send anything, they never reply, just a complete waste of my time and money

*update finally contacted me after a week of trying, so will wait and see if I actually get it, but upgraded as they finally responded

19 de fevereiro de 2025
Opinião espontânea
logótipo da The Foot Collective

Resposta da The Foot Collective

Hi Natalie,
I'm so sorry that this has been your experience so far—that's certainly not the level of service we aim to provide. We’ve reached out to you via email to resolve this and want to assure you that your order is on its way with express shipping. If there’s anything else we can do to assist, please don’t hesitate to reach out. We appreciate your patience and the opportunity to make this right.

Classificada 1 em 5 estrelas

Terrible customer service

Terrible customer service. You can only email and get 0 response. They took our money but the package has been sitting for almost 2 weeks in Texas

7 de fevereiro de 2025
Opinião espontânea
logótipo da The Foot Collective

Resposta da The Foot Collective

Hi Sarah,
I'm so sorry this has been your experience with us. I just wanted to reach out to confirm that we have been in touch with you along the process to resolve the situation. Please let me know if there is anything else we can do to assist you.

Classificada 1 em 5 estrelas

The items came very late and one item…

The items came very late and one item was defective. I reported the issue with the balance beam January 3rd and am still waiting for a resolution.

11 de dezembro de 2024
logótipo da The Foot Collective

Resposta da The Foot Collective

Hi JC, I'm really sorry for the delay. We understand how disappointing it can be when things don’t go as expected. We have reached to you via email to resolve the issue. If you have any further concerns, please don’t hesitate to reach out—we’re happy to assist in any way we can.

Classificada 1 em 5 estrelas

Never ending emails

Tried to unsubscribe, but no luck

11 de dezembro de 2024
logótipo da The Foot Collective

Resposta da The Foot Collective

Hi Ed,
I'm very sorry that this has been your experience. I wanted to reach out to confirm that we have unsubscribed you from all marketing from us. Please reach out if you have any further questions.

Classificada 5 em 5 estrelas

The material and video footage revealed…

The material and video footage revealed a well structure program aim to facilitate the progression from the beginner into the more advanced exercises. From the user perspective, this facilitate and enriched the learning process and is a notorious aspect compared to other similar foot health implements.

25 de novembro de 2024
Classificada 1 em 5 estrelas

Extremely poor!

Extremely poor!! The product never arrived after 4 weeks and I never got an answer from my email this week. I’ve also changed my google review to one.

25 de novembro de 2024
logótipo da The Foot Collective

Resposta da The Foot Collective

Hi Monique, I'm very sorry to hear that this has been your experience so far. We have been in touch with you via email to rectify the situation. Please let us know if there is anything else we can do to assist.

Classificada 1 em 5 estrelas

I ordered it a week ago and tracking…

I ordered it a week ago and tracking says it hasn't even left the warehouse yet. So there's no point asking me to review it.

25 de novembro de 2024
logótipo da The Foot Collective

Resposta da The Foot Collective

Hi Laura, I’m truly sorry to hear that this has been your experience. It appears that the courier service has been delayed to update the tracking of your order. If you can please reach out to our customer support team via email (info@thefootcollective.com) and they will be more than happy to follow this up with the courier company to ensure you get your delivery as soon as possible.

Classificada 5 em 5 estrelas

The TFC Solemate - Truly Remarkable

The TFC Solemate kit has truly been the best purchase for my feet in decades. I wore orthotics to help with pronation for 30+ years & have been weening myself off them for the last 2-3 years. Watching the Foot Collective videos on how the foot works gave me the understanding I needed (& wished I had seen a few decades ago!) The wild toes, hacky sack & other exercises made a difference straight away. It has been the best purchase - way better value than a series of orthotic or exercise physiologist appointments!! I'm very happy!!

26 de agosto de 2024
Classificada 4 em 5 estrelas

Hacky sack

Hi! Very satisfied but I would wish that the hacky sack could come in different sizes, It is to large for my small thooths. Thanks for fun exercises. Best wishes Danielle

25 de julho de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais