What an amazing company to deal with. Really helpful, made great suggestions and even gave us the tiles to take home to be able to see them ‘in the real life environment’ to enable us to help us reach... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Excellent customer service from the team at TF10/Tileflair, Swindon. Both Matt and Lewis couldn't have been more helpful not only during the buying process but, also on allowing me to return unused bo... Ver mais
A empresa respondeu
I cannot thank the team at Tile flair Warmley enough who individually were extremely helpful and gave excellent advice on products. - I have to specifically shout out Nick who helped me with a very co... Ver mais
A empresa respondeu
Alex, and the whole team at the Reading store, have been beyond helpful from picking out tiles, grout and trim, discussing design ideas right up to ordering and returning the spare tiles at the end. I... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de azulejos
- também em
- Decoração e Design de Interiores
- Grossista de cerêmica
- Loja de bricolage, casa e jardim
- Loja de pisos
Escrito pela empresa
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Escrito pela empresa
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Informações de contacto
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Reino Unido
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tile match
We took a broken tile to Tile flair to try and find a good match to replace it. Marcus was able to tell us the manufacturer tile code and colour just by looking at it. It is no longer made but We were able to track it down online. Amazingly helpful.
23 de maio de 2026
Opinião espontânea
Resposta da Tileflair
Thank you for sharing this. It’s wonderful to hear how helpful Marcus was in identifying the exact tile you needed just from the broken piece, even though it’s no longer in production. We’re really pleased his knowledge helped you track down a match.
Resposta da Tileflair
Thank you, Sean. It’s great to hear your samples arrived so quickly. When you’re ready to start your tiling project, we’ll be here to support you every step of the way.
Lovely quality tiles
Lovely quality tiles, dispatched quickly and arrived in good condition.
11 de maio de 2026
Resposta da Tileflair
Thank you. It’s lovely to hear your samples arrived quickly and in great condition, and that you were pleased with the quality. Whenever you’re ready to start your tiling project, our team will be here to help with anything you need.
Very helpful service
This is the first time I have done tiling for a while and Marcus was very helpful in explaining the different options and materials. Materials ordered promptly. Thanks all round.
14 de maio de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Ken. It’s lovely to hear how helpful Marcus was in talking you through the different options and materials, especially when you were getting back into tiling after a while. We’re glad everything was ordered promptly and that the experience felt so supportive.
Great tile samples
Tile samples were carefully wrapped and arrived safely in a box. Nice size to see the colour and design up close.
7 de maio de 2026
Resposta da Tileflair
Thank you, Caron. It’s great to hear your samples arrived safely and that the size helped you get a proper feel for the colour and design. When you’re ready to go ahead with your full order, our team will be here to help with anything you need.
Very helpful - great service
We had a specific requirement of tiles and Aaron was more than helpful in arranging delivery, alternative tiles and overall exceptional service, we had tight deadlines and delivered ahead of schedule to meet, highly recommend
6 de maio de 2026
Resposta da Tileflair
Thank you for such a lovely review, Liam. It’s great to hear how helpful Aaron was in arranging everything you needed, from alternative options to getting the delivery organised ahead of your tight deadline. We’re really pleased the service made such a difference to your project.
Outstanding Customer Service Gorgeous Tiles
I needed these gorgeous tiles (BTW NO other company seemed to have just exactly what I was looking for) in a hurry so rang Tileflair and spoke with Aaron. Helpful, efficient and genuinely committed to doing his best to get these to me in a hurry. Followed up with a confirmation email and a promise to oversee my order as soon as it was placed to expedite the delivery process, which he duly did. They arrived within 48 hours and this on a short BH week. If only more companies employed an Aaron instead of ‘chat-bots’, the world would be a better place for all.
30 de abril de 2026
Resposta da Tileflair
Thank you so much for sharing this. It’s wonderful to hear how much Aaron’s support meant to you, from helping you secure the tiles you’d been searching for to personally keeping an eye on the order so it reached you in time. The team will be delighted to know everything arrived within 48 hours, especially during a short week. We’re thrilled the tiles were exactly what you were looking for.
Great product,price and service
29 de abril de 2026
Resposta da Tileflair
Thank you, David. We’re really pleased you were happy with the product, the price and the service. Your feedback is much appreciated.
Resposta da Tileflair
Thank you for bringing this to our attention. It appears that a customer accidentally entered your email address when placing their order, which meant our system sent you their service updates.
We have checked our inboxes and haven’t been able to find any emails from you, so we’re unsure where your messages were sent, but we’re sorry for the inconvenience this caused.
We have now removed your details from our records to prevent any further messages.
If there is anything more we can do to help, please feel free to contact us directly at hello@tileflair.co.uk or via the contact form on our website.
Quick delivery!
I ordered a sample which was well packaged and delivered very quickly.
28 de abril de 2026
Resposta da Tileflair
Thank you, Debra. It’s great to hear your sample arrived quickly and was packaged well. When you’re ready to go ahead with your full order, our team will be here to help with anything you need.
3 out of the 4 tiles were damaged
20 de abril de 2026
Resposta da Tileflair
Thank you for your feedback.
Our sample service is completely free of charge, including postage, and is designed to give customers an easy way to view tiles at home before making any decisions. We pack all samples carefully, although once they leave us they are in the hands of our courier, so occasionally damage can happen in transit.
Our customer service team reached out as soon as we saw your review to offer replacement samples, and we’re glad to hear from your reply that the tile quality itself was exactly as expected.
If you decide you’d like to see more options or receive fresh samples, we’d be very happy to arrange this for you. You can contact us any time at hello@tileflair.co.uk.
Ordered some free sample tiles
Ordered some free sample tiles. They arrived very quickly.
22 de abril de 2026
Resposta da Tileflair
Thank you for your review. It is great to hear your free sample tiles arrived so quickly. Our team are here to help with any questions or decisions, when you're ready to go ahead with your tile order.
Brilliant Staff!
Everyone at Tileflair Reading were so helpful with the process of choosing tiles to suit our space & fit our taste. Jason was very helpful with our order and even loaded the car up for us. Very grateful for all the help.
25 de abril de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Ashton. It is lovely to hear how well the Reading team supported you in finding tiles that suit both your space and your style. Jason will be especially pleased to know his help with the order and loading the car made things easier for you. We are very grateful you took the time to share your experience and hope we can help you with your future tile needs.
Lovely showroom with great products
Lovely showroom with great products
Helpful knowledgable staff
Timely ordering
10 de abril de 2026
Resposta da Tileflair
Thank you for your review. It’s wonderful to hear you enjoyed the showroom, found the team knowledgeable, and had your order handled so promptly. We’re glad the experience left such a positive impression.
Dan was very helpful and knowledgeable
Dan was very helpful and knowledgeable. Good range of options for our bathroom tiles, which we hadn't seen elsewhere.
11 de abril de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Louise. It’s lovely to hear how helpful Dan was during your visit and that you found a wider choice of bathroom tiles than you’d seen elsewhere. The Swindon team will be very pleased to know their support stood out.
Very knowledgeable and gave good…
Very knowledgeable and gave good advice. Tiles in our kitchen look great.
20 de fevereiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Sarah. It’s great to hear you received helpful advice and that your kitchen tiles look so good in place. We really appreciate you taking the time to share your experience.
I was in desperate need of some tiles
I was in desperate need of some tiles, the tiles I needed were discontinued. I searched everywhere for them and couldn’t find them. I phoned Tileflair Swindon and spoke to Dan. He left no stone unturned and found me what I needed. What fantastic service from them. I would highly recommend them to anyone. Thank you Tileflair and especially Dan. Above and beyond service.
10 de abril de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Andrew. It’s fantastic to hear how determined Dan was in tracking down the tiles you needed, especially when the range had been discontinued. Going the extra mile for customers is something the Swindon team take real pride in, and they’ll be delighted to know their efforts made such a difference to your project.
Fast fulfillment of order and very…
Fast fulfillment of order and very helpful shop staff
2 de abril de 2026
Resposta da Tileflair
Thank you, Shan. We’re pleased your order was prepared quickly and that the store team were so helpful when you came to collect it. We really appreciate you taking the time to leave a review.
Excellent service…
We ordered all of our tiles from Tileflair for 3 bathrooms & a huge kitchen extension. Jason is very knowledgeable and helped us pick out the right colour scheme for all the rooms. I would like to say a big thank you to the team in Reading for all their support and quick delivery.
9 de abril de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Pam. Choosing tiles for multiple rooms is a big task, and it’s fantastic to hear how much Jason’s knowledge and the wider Reading team’s support helped along the way. We’re delighted everything came together so well for your bathrooms and kitchen extension.
A super positive experience
A super positive experience; I visited in a panic having found that the splash backs purchased were not going to work in our new kitchen. Jason was extremely helpful in providing options for tiles, and delivery dates; samples were provided and I placed an order a short time after returning home. The tiles arrived on the day specified and the guys were helpful by loading the boxes into my car. Upon returning a few boxes after the work was completed, James was equally helpful with the unloading and completing the refund without any fuss. Would highly recommend.
26 de março de 2026
Opinião espontânea
Resposta da Tileflair
Thank you for such a thoughtful review. It’s wonderful to hear how Jason helped you find the right solution at a stressful moment and that the delivery, collection and refund stages were all handled smoothly. Knowing that both Jason and James made the experience easy from start to finish will mean a great deal to the Reading team.
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