What an amazing company to deal with. Really helpful, made great suggestions and even gave us the tiles to take home to be able to see them ‘in the real life environment’ to enable us to help us reach... Ver mais
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Leia as opiniões dos outros
Excellent customer service from the team at TF10/Tileflair, Swindon. Both Matt and Lewis couldn't have been more helpful not only during the buying process but, also on allowing me to return unused bo... Ver mais
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I cannot thank the team at Tile flair Warmley enough who individually were extremely helpful and gave excellent advice on products. - I have to specifically shout out Nick who helped me with a very co... Ver mais
A empresa respondeu
Alex, and the whole team at the Reading store, have been beyond helpful from picking out tiles, grout and trim, discussing design ideas right up to ordering and returning the spare tiles at the end. I... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de azulejos
- também em
- Decoração e Design de Interiores
- Grossista de cerêmica
- Loja de bricolage, casa e jardim
- Loja de pisos
Escrito pela empresa
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Escrito pela empresa
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Informações de contacto
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Reino Unido
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A very quick service.very pleased.thank…
A very quick service.very pleased.thank you.
29 de junho de 2026
Opinião espontânea
Resposta da Tileflair
Thank you for your review, Christopher. We're so pleased to hear everything arrived promptly and that you were happy with the service.
We hope the samples help with your project, and if you need any advice when you're ready to place an order, we're always happy to help.
Great delivery and packaging
Great delivery and packaging. Thank you for the tile samples.
15 de junho de 2026
Resposta da Tileflair
Thank you, Zoe. We're pleased to hear your samples arrived quickly and were well packaged.
We hope they're helping you find the perfect tile for your project, and if you need any advice when you're ready to place your full order, our team will be happy to help.
Beautiful tiles
Beautiful tiles. Sample arrived quickly then decided to order. Easy smooth process.
18 de junho de 2026
Resposta da Tileflair
Thank you for your review. We're so pleased to hear you loved the tiles and that everything from ordering your samples through to placing your full order was straightforward and hassle free.
We appreciate you choosing Tileflair and hope you enjoy the finished result for years to come.
Mike and Paul at the Gloucester branch…
Mike and Paul at the Gloucester branch were extremelly helpful, knowledgable and provided sound advice.
27 de junho de 2026
Opinião espontânea
Resposta da Tileflair
Thank you for your kind words, Watson. It’s great to hear Mike and Paul at our Gloucester showroom were able to help. Their knowledge and practical advice are a real asset, and we're glad they made the process easier for you.
We're sure they will be pleased to know their help made a difference. We wish you all the best with your project and hope you love the finished result.
Resposta da Tileflair
Thank you, Athena. We're pleased to hear your samples arrived quickly and were well packaged.
We hope the samples help with your decision, and if you'd like any advice when you're ready to place your full order, our team will be happy to help.
Great tile samples
I ordered tile samples for my sink backsplash. They arrived promptly and very well parcelled in sustainable packaging. Unfortunately the samples were not just what we were looking for on this occasion
9 de junho de 2026
Resposta da Tileflair
Hi Janet, thank you for trying our samples and for taking the time to leave a review. We're pleased to hear they arrived promptly and were well packaged using sustainable materials.
Sorry these particular tiles weren't quite what you were looking for, however, we have new styles arriving all the time, and a selection of ranges currently on offer too. We hope you'll take another look when you're ready, and our team would be happy to help if you'd like any recommendations for your backsplash project.
Very fast service for sample tiles
23 de junho de 2026
Opinião espontânea
Resposta da Tileflair
Thank you for your review, Julie. We're so pleased to hear your sample tiles arrived quickly and that everything went smoothly. When you're ready to move forward with your project, we'd love to help. Feel free to get in touch if you'd like any help with your full tile order.
Visited Tileflair Swindon
Visited Tileflair Swindon, numerous times as we were struggling to find the right floor tiles for our bathroom, en-suite and clock room projects.
Lewis was always helpful and polite. Helped us with ideas and suggestions. Very understanding and had good product knowledge. Thank you Lewis for all your help. Really appreciated your help.
20 de junho de 2026
Opinião espontânea
Resposta da Tileflair
Hi Jay, thank you for taking the time to share this. Choosing tiles for multiple projects isn't always easy, so it's great to hear Lewis from our Swindon showroom could help along the way! He will be very pleased to hear your feedback. We wish you all the best with your projects and hope you love the finished results.
Above and beyond customer experience
Can’t recommend the Reading branch enough. Initially helped us choosing the tiles for our shower room and when we were informed by our builder we hadn’t got enough, James and Marcus really helped by sourcing some in 48hrs.
Very friendly team!!
19 de junho de 2026
Opinião espontânea
Resposta da Tileflair
Thank you for your thoughtful review, WoodleyGuy! It’s wonderful to hear that the team at our Reading showroom could help both with choosing the right tiles for your shower, but also when you unexpectedly needed more to complete the job.
James and Marcus will be so pleased to hear this. Going the extra mile to keep a project on track is exactly what we aim for, and we’re glad they were able to help when it mattered most.
All the best with your completed shower room. We hope you enjoy the finished result for years to come!
Very disappointed with the service from Tileflair Cribbs Causeway
We placed our order in April and were repeatedly promised delivery dates that were then missed. The most frustrating part was the complete lack of communication – we only received updates when we chased the store ourselves. Deliveries arrived in stages, dates kept changing, and part of the order was eventually not delivered at all, leaving us to collect it ourselves from the warehouse.
The delays caused our bathroom installation to be pushed back, resulting in additional fitting costs.
I understand that delays can happen, but poor communication, broken promises and the lack of any follow-up have made this a very disappointing experience.
15 de maio de 2026
Opinião espontânea
Resposta da Tileflair
Hi Katmac, thank you for taking the time to share your experience. We're very sorry for the delays, the disruption to your project and the frustration caused by the lack of communication throughout your order.
While delays can sometimes be outside our control, we appreciate that keeping customers informed is important so we understand why this experience fell short of expectations.
We're pleased that our management team has since been able to speak with you directly and work towards a resolution. Thank you for giving us the opportunity to address your concerns, and we genuinely appreciate your patience throughout the process.
We hope you're now enjoying your completed bathroom and wish you all the very best.
Delighted with the colour of the sample…
Delighted with the colour of the sample tile - our contractor has ordered this tiling for shower room,bathroom and separate small loo - great stuff,thank you
10 de junho de 2026
Resposta da Tileflair
Hi Hugh, thank you for your lovely review. It's great to hear the sample tile was exactly the colour you were hoping for and that you've chosen it for so many areas of your home.
We’re so pleased the decision has been made and that your contractor has everything in hand. We hope the finished shower room, bathroom and cloakroom come together beautifully and look every bit as good as you’ve imagined.
Very good selection of wall/floor…
Very good selection of wall/floor combination. Good sales guy, knowledgable, not pushy.
8 de junho de 2026
Resposta da Tileflair
Thank you, Andrew. It’s great to hear you found a combination that works well for both walls and floors. Having a good range to choose from really helps bring ideas together.
We're also pleased to hear our team member made you feel at ease while sharing their knowledge, that balance is exactly what we aim for.
Great Service
It was great to order samples of the tiles at very little cost, with the first 4 being free!
4 de junho de 2026
Resposta da Tileflair
Thank you for the review, Jackie. It’s great to hear you found the sample ordering so useful, especially being able to try a few options at such a low cost.
We hope they’ve helped you get a clearer feel for what you’re looking for, and we’ll be here whenever you’re ready to take the next step.
Excellent customer service
We visited the Swindon branch today and were served by Lewis (who also helped us on a previous visit). He was extremely helpful, and polite and seemed knowledgeable about the products. Excellent customer service.
10 de junho de 2026
Opinião espontânea
Resposta da Tileflair
Hello Helen and Derek, thank you for visiting our Swindon showroom and for taking the time to share this. It’s great to hear Lewis looked after you so well again, he really knows his products and always aims to make things as easy as possible.
I’ll be sure to pass your kind words on to him, he’ll really appreciate it!
Great to be able to order exactly the…
Great to be able to order exactly the number of tiles needed
1 de junho de 2026
Resposta da Tileflair
Thank you for your feedback, Clare. Being able to order just the right amount of tiles instead of sets is something we know makes a real difference, so it’s great to hear it worked well for you.
A wonderful experience today at…
A wonderful experience today at Tileflair with Mateusz. Great advice which made ordering very easy.
6 de junho de 2026
Opinião espontânea
Resposta da Tileflair
Thank you for taking the time to share this! It’s wonderful to hear you had such a positive experience with Mateusz. Friendly and knowledgeable advice can make all the difference when choosing tiles, so we're really pleased he helped make the whole process feel easy for you.
Lewis went above and beyond to help me…
Lewis went above and beyond to help me choose a tile that would match my kitchen for the splash back . Very approachable and he listened to what I wanted . Thank you Lewis .
1 de junho de 2026
Opinião espontânea
Resposta da Tileflair
Thank you for your kind words, Jill. Lewis takes the time to really listen and make sure everything feels right, so it’s great to hear he helped you find something that works so well with your kitchen. We’ll make sure your feedback is passed on to him, he’ll really appreciate it.
Quick samples delivery
I have only ordered samples so far but was very impressed at how quickly they arrived and the size of the sample and quality. I will be placing an order soon.
27 de maio de 2026
Resposta da Tileflair
Hi Jane, thank you for giving our samples a try. It’s great to hear they reached you in no time and that you get a proper feel for the tiles. Whenever you’re ready to place your full order, we’d love to help make everything as smooth as possible, so do feel free to get in touch if you’d like any advice or support along the way.
Great service from Will at Tileflair Exeter…
We went very late on Saturday afternoon to Tileflair Exeter with about 45 minutes to closing. Will on the front desk was absolutely excellent. Even that late in the day he took his time to help us. He explained everything and was very kind and patient. Because of his care and consideration we placed our order with him today on the telephone adding many extras to our tile order. On the phone he took his time to explain different options for grout, (colours etc) tile trim, grouting thickness etc. He really is excellent at his job. I can highly rate Tileflair Exeter. Great job Will.
30 de maio de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Rita. It’s wonderful to hear how well you were looked after during your visit to our Exeter showroom. Will takes real pride in giving customers the time and clarity they need, and he’ll be delighted to know his guidance helped you feel confident in your choices both in store and over the phone. We’re so pleased the experience led you to place your order and really appreciate you sharing such thoughtful feedback.
Resposta da Tileflair
Thank you, Ors. We’re glad your order was handled quickly and that the service felt so smooth. Whenever you’re ready to move ahead with your project, our team will be here to help.
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