The toilet seat itself is beautiful. I have a standard round American toilet bowl. There is nothing unique or custom about it, it is a regular American standard round. Once installed not only did i... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Wow! Haven't been this impressed with a company in a very long time! I bought one toilet seat and the quality was so exceptional, I wound up buying a second toilet seat, and a soap dispenser. I wish I... Ver mais
The two toilet seats I purchased are absolutely beautiful! They are very very well made and look just like the web page advertises. Toilet seats from Paris!
Aufgrund eines Tippfehlers in meiner Anschrift (von mir selbst verursacht) war DPD nicht in der Lage, das Paket zuzustellen. Es ging erstmal zurück an Tohaa. Die haben es dann einfach neu etikettiert... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
TohaaDesign creates the world's first toilet seat designed in collaboration with international artists
Informações de contacto
15 rue de Miromesnil, 75008, Paris, França
- 0982553375
- info@tohaadesign.com
- tohaadesign.us
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The product was high quality
The product was high quality. The design was lovely.

Resposta da Tohaadesign
Turns boring into fun
Turns boring into fun. Lot's of compliments. I would purchase more except I don't see the quick release hinge for sale? I saw it in your video but not in the ad.

Resposta da Tohaadesign
A Wonderful Customer Service Experience
I had a wonderful customer service with Tohaadesign! The beautiful toilet seat arrived in perfect shape and looked even better in person!
My problem was that I thought that my elongated seat didn't quite fit my elongated toilet bowl after I installed it.
When I reached out to Customer Service they politely explained that the BASE on the toilet seat had to first be removed using the small Allen wrench, which was provided, THEN reverse the orientation of the BASE so that the Hex bolts face UP! This is how you extend the length of the seat to the correct fit and be careful with the very tiny screws in the base and you're DONE!
My friend and my brother will be purchasing seats from Tohaadesign after they saw the beauty and quality of my seat! Love it! Thank you!

Resposta da Tohaadesign
Très bon produit
Très bon produit, livraison rapide, emballage parfait, je recommande

Resposta da Tohaadesign
Great Customer Service
Thought I had ordered the wrong size and it was actully user error on installation - customer support was top notch

Resposta da Tohaadesign

Resposta da Tohaadesign
Tje product came snd i could see …
Tje product came snd i could see immediately that it was of excellent quality. I had some difficulty installing the seat but after emailing customer service they answered with further instructions and, hey presto, all was well. I purchased the toilet roll holder and brush. I would have ordered a waster bin but that particular pattern did not offer a waste bin. Any particular reason I do not know. I would buy another toilet seat without hesitation.

Resposta da Tohaadesign
I love my purchase
I love my purchase. It was easy to install, it’s sturdy, comfortable, chic and my first slow close. It really makes my bathroom look and feel elevated. I do wish they had more design options. And I also would prefer a set of replacement silver covers for the hinge area. I feel like the plastic ones are a bit fragile. But so far so good. I’d definitely suggest anyone who’s on the fence, to just get one! I give it 5 stars.

Resposta da Tohaadesign
Amazing fun product
Amazing fun product. Put the Christian Lacroix toilet seat in the guest half bath. So many compliments. The hardware is great except there are plastic covers. My came with a little damage but the company responded within 24 hours to get new ones sent out. It does take longer to receive the order than the website would lead you to believe but so worth the wait! Hoping they make more accessories like bins and toilet brushes in this pattern. Exceptional customer service!

Resposta da Tohaadesign
Beautiful! The video was essential
The toilet seat is beautiful, well made, and easy to put on. Be sure to watch the video on Tohaa’s website. I didn’t, and I thought the seat didn’t fit right. I got polite help from customer support, watched the video, and had great results. I love having this unusual work of art in my bathroom!

Resposta da Tohaadesign
I wasn’t certain if I should tell about…
I wasn’t certain if I should tell about my experience with this company. Although I love their designed toilet seats (which is why I gave it one star),my experience with the company was just awful. I had returned two toilet seats because I ordered the wrong size. I had them sent by UPS. I kept asking if they had received them but they kept insisting they hadn’t received them. I tracked the two seats and discovered the seats had reached them at the end of December. And here it was mid-February. So I confronted them about that. They then finally gave me the refund. So just be careful with your dealings with the company.

Resposta da Tohaadesign
I loved my stuff I bought from you guys
I loved my stuff I bought from you guys

Resposta da Tohaadesign
Perfect service once again
This is the second time we have purchased from you and each time it was a quick delivery and the product came in perfect shape.

Resposta da Tohaadesign
SAV à l’écoute
Mon abattant de sanitaires a rencontré un défaut , j’ai averti le SAV du problème rencontré , un abattant de rechange m’a été renvoyé !
Awesome product!
Awesome product!! who loves a toilet seat? Everyone who see’s mine!! It arrived fast and is a great quality!! I’m very happy with my experience with this company!! Buy one…
Sérieusement abimé apres 2 ans
J’ai acheté deux abattant il y a deux ans. Les deux se sont abimés sérieusement. La partie laquée s’est décollé sur les deux alors qu’ils sont bien entretenus Bref mauvaise qualité pour des abattants achetés 90€/piece

Resposta da Tohaadesign
J’ai renvoyé un abattant car il ne…
J’ai renvoyé un abattant car il ne plaisait pas à mon mari. Toujours sous blister bien évidemment. Pour avoir une réponse avec le SAV il faut quand même s’accrocher c’est un point à revoir chez Tohaa. Mais j’ai finalement été remboursée, déduction faite du bon de retour.
Make this NEXT! Please
Love my Tohaa stuff! I wish you guys made tank lids for the back of the toilet! I think that would look awesome. If you start to make them I better get the first one! I got the seat, the trash can and the brush. Just wish you did the upper cover of the tank itself. Also, Id love to have that picture I could put over the toilet on the wall?! I did the Vanity Fair. Offer some pictures for the wall!
The design and quality is amazing
The design and quality is amazing! I wish I could change the seats with different designs every season!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







