Tohaadesign Opiniões 

531
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

The toilet seat itself is beautiful. I have a standard round American toilet bowl. There is nothing unique or custom about it, it is a regular American standard round. Once installed not only did i... Ver mais

Classificada 5 em 5 estrelas

Wow! Haven't been this impressed with a company in a very long time! I bought one toilet seat and the quality was so exceptional, I wound up buying a second toilet seat, and a soap dispenser. I wish I... Ver mais

Classificada 5 em 5 estrelas

The two toilet seats I purchased are absolutely beautiful! They are very very well made and look just like the web page advertises. Toilet seats from Paris!

Classificada 5 em 5 estrelas

Aufgrund eines Tippfehlers in meiner Anschrift (von mir selbst verursacht) war DPD nicht in der Lage, das Paket zuzustellen. Es ging erstmal zurück an Tohaa. Die haben es dann einfach neu etikettiert... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de produtos de higiene

Escrito pela empresa

TohaaDesign creates the world's first toilet seat designed in collaboration with international artists


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

531 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(531)

164 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The product was high quality

The product was high quality. The design was lovely.

20 de fevereiro de 2026
logótipo da Tohaadesign

Resposta da Tohaadesign

Hello and thank you for your review :)
We're pleased to know that you're satisfied with your purchase!
Best regards,
The team at TohaaDesign

Classificada 5 em 5 estrelas

Turns boring into fun

Turns boring into fun. Lot's of compliments. I would purchase more except I don't see the quick release hinge for sale? I saw it in your video but not in the ad.

26 de fevereiro de 2026
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Resposta da Tohaadesign

Hello and thank you so much for your review!
You can reach customer support by emailing info@tohadesign.com
They will definitely try to help.
Best regards,
The team at TohaaDesign

Classificada 5 em 5 estrelas

A Wonderful Customer Service Experience

I had a wonderful customer service with Tohaadesign! The beautiful toilet seat arrived in perfect shape and looked even better in person!
My problem was that I thought that my elongated seat didn't quite fit my elongated toilet bowl after I installed it.
When I reached out to Customer Service they politely explained that the BASE on the toilet seat had to first be removed using the small Allen wrench, which was provided, THEN reverse the orientation of the BASE so that the Hex bolts face UP! This is how you extend the length of the seat to the correct fit and be careful with the very tiny screws in the base and you're DONE!
My friend and my brother will be purchasing seats from Tohaadesign after they saw the beauty and quality of my seat! Love it! Thank you!

16 de março de 2026
Opinião espontânea
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Resposta da Tohaadesign

Thank you so much! :)
We are pleased to know that you're satisfied with your purchase, and that customer support was helpful in solving the issue that you had.
If you need any other information, just send an email to info@tohaadesign.com
Best regards,
The team at TohaaDesign

Classificada 5 em 5 estrelas

Très bon produit

Très bon produit, livraison rapide, emballage parfait, je recommande

14 de março de 2026
Opinião espontânea
logótipo da Tohaadesign

Resposta da Tohaadesign

Bonjour,
Nous sommes ravis de savoir que nos produits vous plaisent, merci beaucoup pour votre avis !
L'équipe TohaaDesign

Classificada 5 em 5 estrelas

Great Customer Service

Thought I had ordered the wrong size and it was actully user error on installation - customer support was top notch

13 de fevereiro de 2026
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Resposta da Tohaadesign

Hello and thank you so much for your review!
We're pleased to know that you're happy with your purchase.
Just email info@tohaadesign.com if you need more information on our products or any help.
Best regards,
The team at TohaaDesign

Classificada 5 em 5 estrelas

Installation

Not as easy to install on older Koehler toilet.

18 de janeiro de 2026
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Resposta da Tohaadesign

Thank you for your review, and please let us know if we can help by emailing info@tohaadesign.com
Best regards,
The team at TohaaDesign

Classificada 5 em 5 estrelas

Tje product came snd i could see …

Tje product came snd i could see immediately that it was of excellent quality. I had some difficulty installing the seat but after emailing customer service they answered with further instructions and, hey presto, all was well. I purchased the toilet roll holder and brush. I would have ordered a waster bin but that particular pattern did not offer a waste bin. Any particular reason I do not know. I would buy another toilet seat without hesitation.

13 de fevereiro de 2026
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Resposta da Tohaadesign

Thank you very much for your review :)
Just write to info@tohaadesign.com if you need any information.
Best regards,
The team at TohaaDesign

Classificada 5 em 5 estrelas

I love my purchase

I love my purchase. It was easy to install, it’s sturdy, comfortable, chic and my first slow close. It really makes my bathroom look and feel elevated. I do wish they had more design options. And I also would prefer a set of replacement silver covers for the hinge area. I feel like the plastic ones are a bit fragile. But so far so good. I’d definitely suggest anyone who’s on the fence, to just get one! I give it 5 stars.

13 de fevereiro de 2026
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Resposta da Tohaadesign

Hello and thank you for your review :)
We're pleased to know that you're satisfied with your purchase.
Just send an email to info@tohaadesign.com if you need any information or help.
Best regards,
The team at TohaaDesign

Classificada 5 em 5 estrelas

Amazing fun product

Amazing fun product. Put the Christian Lacroix toilet seat in the guest half bath. So many compliments. The hardware is great except there are plastic covers. My came with a little damage but the company responded within 24 hours to get new ones sent out. It does take longer to receive the order than the website would lead you to believe but so worth the wait! Hoping they make more accessories like bins and toilet brushes in this pattern. Exceptional customer service!

25 de fevereiro de 2026
Opinião espontânea
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Resposta da Tohaadesign

Hello and thank you so much for your review!
We're pleased to learn that you're satisfied with your purchase and that customer support was able to help.
We will do our best to ship your order faster next time.
Just write to info@tohaadesign.com if you need any information or help.
Best regards,
The team at TohaaDesign

Classificada 5 em 5 estrelas

Beautiful! The video was essential

The toilet seat is beautiful, well made, and easy to put on. Be sure to watch the video on Tohaa’s website. I didn’t, and I thought the seat didn’t fit right. I got polite help from customer support, watched the video, and had great results. I love having this unusual work of art in my bathroom!

25 de fevereiro de 2026
Opinião espontânea
logótipo da Tohaadesign

Resposta da Tohaadesign

We're pleased to know that you're satisfied with your purchase and thank you for your review :)
Just write to info@tohaadesign.com if you need any information or help.
Best regards,
The team at TohaaDesign

Classificada 1 em 5 estrelas

I wasn’t certain if I should tell about…

I wasn’t certain if I should tell about my experience with this company. Although I love their designed toilet seats (which is why I gave it one star),my experience with the company was just awful. I had returned two toilet seats because I ordered the wrong size. I had them sent by UPS. I kept asking if they had received them but they kept insisting they hadn’t received them. I tracked the two seats and discovered the seats had reached them at the end of December. And here it was mid-February. So I confronted them about that. They then finally gave me the refund. So just be careful with your dealings with the company.

16 de fevereiro de 2026
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Resposta da Tohaadesign

Hello,
One of the items that you returned was damaged and cannot be restocked for sale. We normally do not refund those items and made an exception.
Best regards,
The team at TohaaDesign

Classificada 5 em 5 estrelas

Perfect service once again

This is the second time we have purchased from you and each time it was a quick delivery and the product came in perfect shape.

22 de janeiro de 2026
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Resposta da Tohaadesign

Thank you so much for your review :)
You can reach us at info@tohaadesign.com if you need any help or information.
Best regards,
The team at TohaaDesign

Classificada 5 em 5 estrelas

SAV à l’écoute

Mon abattant de sanitaires a rencontré un défaut , j’ai averti le SAV du problème rencontré , un abattant de rechange m’a été renvoyé !

16 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome product!

Awesome product!! who loves a toilet seat? Everyone who see’s mine!! It arrived fast and is a great quality!! I’m very happy with my experience with this company!! Buy one…

18 de janeiro de 2026
Classificada 1 em 5 estrelas

Sérieusement abimé apres 2 ans

J’ai acheté deux abattant il y a deux ans. Les deux se sont abimés sérieusement. La partie laquée s’est décollé sur les deux alors qu’ils sont bien entretenus Bref mauvaise qualité pour des abattants achetés 90€/piece

16 de dezembro de 2025
Opinião espontânea
logótipo da Tohaadesign

Resposta da Tohaadesign

Bonjour,
Sachez que ce problème est très rare. Cela pourrait être dû à une installation dans un environnement humide.
Vos achats semblent ne plus être couverts par la garantie.
Si vous le souhaitez, vous pouvez toutefois obtenir une remise sur un prochain achat en écrivant à info@tohaadesign.com avec vos références de commande.
Cordialement,
L'équipe TohaaDesign

Classificada 3 em 5 estrelas

J’ai renvoyé un abattant car il ne…

J’ai renvoyé un abattant car il ne plaisait pas à mon mari. Toujours sous blister bien évidemment. Pour avoir une réponse avec le SAV il faut quand même s’accrocher c’est un point à revoir chez Tohaa. Mais j’ai finalement été remboursée, déduction faite du bon de retour.

26 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Make this NEXT! Please

Love my Tohaa stuff! I wish you guys made tank lids for the back of the toilet! I think that would look awesome. If you start to make them I better get the first one! I got the seat, the trash can and the brush. Just wish you did the upper cover of the tank itself. Also, Id love to have that picture I could put over the toilet on the wall?! I did the Vanity Fair. Offer some pictures for the wall!

24 de janeiro de 2026

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