The Tropco Opiniões 

Amazing selection, basically, everything, they know exactly what they are talking about, very friendly, very helpful, brilliant, highly recommended .

Absolutely first rate! The last tropical fish purchased lasted 18 months and the plec has grown from less than an inch to 8" and is called George! This second lot was for my Dad's 80th birthday and they arrived this morning as requested, in perfect condition & he, my Dad, is chuffed to bits! Thank you once again we will purchase again!

Mixed messages, will not honour sales contracts if you complain( I let them know the fish died soon after with disease in a brand new fresh quarantine tank) will go back on previously agreed resolutions( to replace fish, to refund ones they didn’t replace, to refund those they said they’d put in next order, they cancelled. 11,000 tanks and 6 staff. Fish quarantined for 1 week then sold. Customers blamed for sick fish. Told they’ve never had issues of such with fish, the reviews refute this really shocked at the service, I’ve also had people from fish groups conform they’ve had similar issues from this shop.
I was sent emails after being told items would be replaced. That all my orders where cancelled and to shop elsewhere, I was told I was blaming them and they can’t control my water after already providing them my water tests and tank perimeters including information of how many hiding spaces and what types of heater, pump, feed. I’ve had to go trough PayPal and my bank to get my money. Back from orders I’ve not even received and have not been given a refund for items they agreed to replace on up coming orders ( they cancelled) this decision wasn’t discussed with me. I was told to email them due to the fact the “manager “ wouldn’t speak on the phone. I’m also often told they’ll speak to the manager and get back to me, tbis doesn’t get done so I have to chase up resolutions via email and call. Hence the large number of emails that I would of gladly spoken to on the phone once or twice instead of tanking up my time this way but was refused. I also got told I’d wrote this and confronted about it in an long email I received after I wrote this. Even tho it was left anonymously.

Received my fish today, excellent care from delivery driver saw him come and gently get the box containing fish out the fish were well packed and still warm fish were healthy and excellent condition asked for 1male and 3 females, beautiful speciman the male is exceptional. Well done trop co excellent communication this is the second time I have used them with excellent customer service thank you

Highly recommend the trop co , website is easy to use from the get go instantly recive your order conformation , I was called not even 5 minutes after I had placed my order to chose my delivery date which I was very happy about , fish arrived when they were supposed to , had a few small issues which no one Is to blame for but both Bethany and Sean when above and beyond to make sure everything was sorted , I’ll definitely be back again 10/10

I just wanted to drop some feedback around the great service/quality of livestock. From an informative website to a very polite call to arrange delivery of my shrimp. All arrived on expected day alive and healthy looking. As a real bonus i was looking to set up a red rili shrimp breeding colony and was delighted to see one of the shrimp had given birth in transit and had a bag full of tiny baby shrimp so turbo charged my timeline and gave even greater confidence on the quality of your livestock. I will certainly be using you in future for any further purchases required for my aquariums

Excellent choice of stock and first class service from order to delivery. This company genuinly cares for the welfare of their fish. I ordered a selection of tropical fish a d all arrived in great condition and have settled quickly in the tank. Highly recommend.

Excellent stock, service, packaging and delivery. Recommended.

I ordered some fish around 1.5 years ago, the fishes came happy and healthy, one of my fish was juvenile when delivered so myself and my partner were never sure of the sex, today I decided to ring and ask if Tropco wouldn’t mind taking a look at some pictures now the fish is adult to determine the gender.

They were very happy to help, quick and polite responses through email and certainly had no problem with taking the time to help me out.

We now no longer have a princess fish, rather a king...

Many thanks,
Lewis, Charlotte & Prince Fish

Used these guys a few times now most recently for a High Grade Orange & Black Oranda. Was kept updated as delivery was postponed (for fish welfare reasons) due to the very cold weather. Oranda was a lovely colour & obviously very healthy & well looked after their end. Settled in immediately & has been a fantastic addition to the office aquarium. Would definitely recommend.

Fish are in great condition, I got 10 and asked for more males than females.....unfortunately I only recieved 1 male and 9 females.

Very good value for money. Fast service. Will be purchasing from here again. Very helpful and rapid replies.

Stupid me didn’t use aquarium quarantine and introduce many tetra diseases in my aquarium now I lost all new fishes and lot off my old fishes, am I very sad yes
Have bean intouch.

Really, really good! Updated me every step of the process, shipped to me on time, and the prices were also great!

I was particularly impressed when I got a call telling me that they would replace/refund two of my fish that weren’t up to standard, meaning that they weren’t just going to give me anything like a pet shop would, but wanted to actually make sure they sent out quality fish.

Will definitely buy from again (maybe when they got more saltwater fish), all the best guys.

Rob

The staff send out obvious sick fish. Received a Cichlid Kribensis with a big tumour on it's tail. Previously order had white spot on tetras. Staff are stupid or don't care. It appears staff send out any fish whatever its condition and don't hold back sick fish for customer service. I suggest you avoid this company.

The delivery and correspondence from them was great! However the fish arrived with white spot and I’ve lost 6 in total because of it. Speedy service but the quality wasn’t very good, I won’t order again.

They have staff that can clearly not tell the difference between fish. Ordered albino Oscar most definitely not a white more of a dirty yellow which is not what I wanted. Guppies well what a rip-off have ordered plenty mixed guppies well not mixed when you get most of the same with one different to the rest. Very last hate the way due to COVID they duck off there customers that don’t live near to visit like we just don’t matter.

Any albino should never have dark eyes as this clearly not correct

Amazing quality fish with every order all arrive alive. The staff in the office when they ring to arrange delivery are polite. Won’t order my fish any where else

I think this company are truly amazing they go beyond with there customer service. There website is packed full information and the ordering service is amazing and even the next call back service is truly amazing to be asked for your delivery is truly great and the delivery to the packaging and the courier service is truly amazing . A specially with the currently what the country is going through. So in closing and amazing company and well recommended.