Grass trimmer very difficult to use too powerful line thread doesn’t work. Now trying to return it spoke to AI generated name on phone couldn’t understand what I said also asked so many questions. Def... Ver mais
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Leia as opiniões dos outros
Good communication and fast delivery service. The washer is slightly on the heavy side more so once the battery is fitted. Used it today for the first time on the car, ok I wasn't expecting it to pe... Ver mais
A empresa respondeu
Lawnmower arrived very well packaged. Assembly instructions very clear and easy to follow. Lawnmower is powerful and performs very well. The dual batteries are a brilliant idea - give longer running... Ver mais
A empresa respondeu
I ordered a battery charger as my one burnt out on one of the chips on the board. When I got the package delivered the charger was fine but the box it came in was the thinnest cardboard possible and... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Yard Force UK
Escrito pela empresa
At Yard Force, we are passionate about helping people create and maintain beautiful outdoor spaces with ease. As a trusted provider of innovative garden power tools, we specialise in cordless lawn mowers, battery-powered garden tools, hedge trimmers, chainsaws, and high-performance pressure washers designed for reliability and ease of use.
Shop Yard ForceServing customers across the UK and Europe, Yard Force combines performance, durability, and modern design to meet the needs of both homeowners and professionals. Our products are developed with advanced battery technology, ergonomic handling, and low-maintenance features to make gardening more efficient and enjoyable.
Whether you’re looking for a compact cordless mower for a small garden or a powerful pressure washer for demanding cleaning tasks, Yard Force provides practical, easy-to-use solutions that deliver consistent results.
Customer satisfaction is at the heart of everything we do. From product development to aftersales support, our dedicated team is committed to delivering a seamless experience. We rigorously test our products to ensure high standards of quality, performance, and safety.
At Yard Force, we continuously invest in innovation and listen closely to customer feedback to improve our range. We value every review and use your feedback to shape our products and services for the future.
Informações de contacto
Reino Unido
- uk.yardforce.eu
3,4
Aceitável
338 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Yard Force UK
Thank you for your great review!
We are very happy to hear you were pleased with the service and product we provided.
We are always here to help should you need us in the future!
This is my second purchase from…
This is my second purchase from Yardforce. Very happy with the purchase but also with the back up when a problem occurred.
23 de abril de 2026
Resposta da Yard Force UK
Thank you for your 5⭐ review.
We’re delighted to hear that you're pleased with your Yard Force products!
If you ever need any assistance in the future, we’re always here to help!
Resposta da Yard Force UK
Thank you for your lovely review!
We are very pleased to hear you were happy with the service provided.
ROBOT MOWER i600
The mower itself is quite good, but there are some annoying niggles.
The operating instructions are poor and misleading, and the general internet support is non-existant. On line identifies a security PIN, but it is impossible to find out what it is and how you input it.
The mower ocassionally falls off the lawn edge, and is unable to reverse. A short length of magnetic strip is provided, but it is impossible to locate availability to purchase additional strip, either through YardForce or elsewhere. There is no assistance anywhere to determine an alternative method of keeping the mower in bounds.
5 de maio de 2026
Resposta da Yard Force UK
Hi Alan,
Thank you for taking the time to share your feedback.
Our Customer Experience team is already in touch with you through your support ticket and will continue working closely with you to help resolve the concerns you've raised, including the boundary setup and mower operation. We truly appreciate your patience while we investigate the best solution for you.
Your comments regarding the instructions, online support information, and availability of additional magnetic strip are also very valuable, and we’ll ensure this feedback is shared with the relevant teams to help improve the experience for all customers.
Thank you again for bringing this to our attention, and please rest assured we’re here to help.
Resposta da Yard Force UK
Thank you for your lovely review!
We are very pleased to hear you were happy with the product you received.
We are always here to help should you need us in the future!
Mähroboter sowie die dazugehörige App…
Mähroboter sowie die dazugehörige App unbrauchbar, hab noch nie so ein wertlosen und unfähiges Geräte in der Hand gehabt. Hatte schon den Vorgänger der Funktionierte einwandfrei bis auf den Akku,der nur kurze Zeit hielt. Aber von diesem Gerät Finger weg wenn du dir die Nerven sparen willst.
29 de abril de 2026
Opinião espontânea
Resposta da Yard Force UK
Hello, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!
Custom Service is superb
Customer Service is superb. Solved my query instantly and I’d always highly recommend this company.
22 de abril de 2026
Resposta da Yard Force UK
Thank you for your wonderful review!
We are very pleased to hear you were happy with the service and product you received.
We are always here to help should you need us in the future!
You sent the package by a Courier but…
You sent the package by a Courier but it was a size that could have been posted and delivered by mail..
17 de abril de 2026
Resposta da Yard Force UK
Hi Mark, thank you for your feedback. We’ve chosen what we believe is the most suitable courier service for our products, however, we appreciate your input and will share your comments with the team for review.
Resposta da Yard Force UK
Thank you for your wonderful review!
We are very pleased to hear you were happy with the service and product you received.
Enjoy your new Yard Force product, and we are always here to help!
Resposta da Yard Force UK
Thank you for your 5⭐ review.
We’re delighted to hear that you're pleased with your lawnmower and the customer service we provided.
Enjoy your newly mowed lawn, and if you ever need any further information, we’re always here to help!
Livraison très longue
Livraison très longue, service client ne répond pas ??
Vais-je avoir des nouvelles de mon colis ?
9 de abril de 2026
Opinião espontânea
Resposta da Yard Force UK
Hello, it seems this is for the wrong Yard Force page. Please redirect to Yard Force France. Thanks!
WE HAVE NOT RECEIVED THIS ITEM
We still have NOT RECEIVED this strimmer.
DPD said they could not find this address.
We have ordered and received things from you in the past with no difficulty at all.
DPD told me this morning that the strimmer has been returned to you.
The money for this was taken on 10th April.
Please could this be delivered A.S.A.P
10 de abril de 2026
Resposta da Yard Force UK
Hi Roger,
Thank you for your message, and I’m really sorry for the inconvenience caused.
We’ve been in contact with you to confirm your address, as it appears the original order was missing a house number, which may have caused the delivery issue with DPD.
We appreciate your patience and will make sure this is resolved for you promptly.
Thank you.
SERVICE APRES VENTE UNE CATASTROPHIQUE
SERVICE APRES VENTE UNE CATASTROPHE PERTE DU COLIS MESSAGE QUE J AI ENVOYER A( YARD FRANCE )SUMEC FRANCE le colis est chez vous depuis le 31/03/2026 à 10:38. Bon de transport nᵒ 7883811091000565. Vous avez reçu le colis le lendemain du ramassage par TNT. Je vous ai contacté, et vous m'avez répondu que vous n'aviez pas reçu le colis, tout en envoyant un numéro TNT nᵒ 7817777425577487. de suivi bidon, obligé de contacter TNT pour savoir où est mon colis. Pour quand le robot tondeuse ? MERCI OU JE CONTACTE LA DÉFENSE DU CONSOMMATEUR UN VRAI FOU.... DE GUE...... J'AI DÉJÀ CONTACTÉ YARD FORCE POUR SON SERVICE APRÈS-VENTE CATASTROPHIQUE.
15 de abril de 2026
Opinião espontânea
Resposta da Yard Force UK
Hello, it seems this is for the wrong Yard Force page. Please redirect to Yard Force France. Thanks!
Just got my gmr40a petrol lawn mower…
Just got my gmr40a petrol lawn mower delivered today and it looks very well built was looking forward to getting cracking on my lawn but unfortunatly they dont supply the oil for the mower
It's a bit like getting a brand new car and been told you can't drive it until you've been and bought some oil seems a bit tight of them to me
14 de abril de 2026
Opinião espontânea
Resposta da Yard Force UK
We’re really pleased to hear you’re happy with how the mower looks and feels, however we completely understand your frustration regarding the oil.
Due to shipping and safety regulations, we’re unfortunately unable to include oil with the mower, which is why it needs to be purchased separately before first use.
I will pass your feedback onto the team. If you need any guidance or help with anything further, we’re always here to help.
Thanks again for your feedback.
I have to say I cannot fault this company
I have to say I cannot fault this company, the products I have to say do exactly what they say they do. The after care once you get through the usual electronic stuff is outstanding and my products are 3-4 years old and I have not been charged yet. Outstanding in today’s market, they deserve a lot better reviews than they get and that’s not because of the foc. The products are excellent and UK based.
13 de abril de 2026
Opinião espontânea
Resposta da Yard Force UK
Thank you so much for your fantastic feedback! We really appreciate you taking the time to share your experience.
It’s great to hear that your products are still going strong after several years and delivering exactly what you expected, that’s exactly what we aim for. We’re especially pleased that our after-sales support has made a positive impression too.
Thanks again for choosing us 😊
Short life battery.
Battery number 2021030949, charger Ch2021030290,Lawnmower 2021040349. Why cant my battery charge anymore, only been used for two seasons. No charge means no lawnmower or strimmer. Need an answer quick before I have to dig deep and purchase tools again.
Problem solved very quickly by Yard force staff,
Thanks again.
6 de abril de 2026
Opinião espontânea
Resposta da Yard Force UK
Hello, I’m really sorry for the experience you’ve had with your battery, this isn’t what we want for any Yard Force customer. We’d like to look into this so please email team@yardforce.co.uk with your order details, serial numbers, purchase date, and a brief summary of the issues (plus your best contact number). Our support team will review this and get back in touch to help resolve your query. Thank you!
Yard Force Petrol EasyStart mower does not start…
Purchase a Yard Force petrol mower as it is equipped with a Honda EasyStart engine.
I have used the mower once, but very difficult to start. For the second mowing the mower no longer starts, I have drained tank, replace the fuel, but with no success. My previous Honda Easy Start mower started first time every time.
I am returning to Costco, where I read the reviews this is not uncommon.
4 de abril de 2026
Opinião espontânea
Resposta da Yard Force UK
Hi Terry, I’m really sorry for the experience you’ve had with your petrol mower, this isn’t what we want for any Yard Force customer. We’d like to look into this so please email team@yardforce.co.uk with your order details, serial numbers, purchase date, and a brief summary of the issues (plus your best contact number). Our support team will review this as a priority and get back in touch to help resolve your query. Thank you!
I bought a Yard Force Lawn mower 2…
I bought a Yard Force Lawn mower 2 years ago. A part, the roller, had broken and I rang to enquire about a spare for this. I found the automated system that asked for my details, model number & problem, excellent. I almost immediately received an email & the issue has been expeditiously dealt with. Nicky was my Customer Experience contact who dealt with the enquiry with alacrity & was extremely polite & helpful, hence my top score review.
30 de março de 2026
Opinião espontânea
Resposta da Yard Force UK
Hi Lorraine, thank you for your review. We’re pleased to hear that you were happy with the service throughout, and I will pass on your positive feedback to Nicky and the team. Please don't hesitate to reach out should you need our help in the future. Thanks!
Great purchase at a very reasonable…
Great purchase at a very reasonable price
Quick Delivery, easy to put together and easy to use.
23 de março de 2026
Opinião espontânea
Resposta da Yard Force UK
Thank you for your great feedback! We’re glad you were pleased with your purchase. We're always happy to help should you need us in the future.
Battery cells fail frequently
Battery lawnmower cells have a critical fault where the BMS system won’t allow the cell to charge. It can’t be reset when this happens.
Support were useless and I had to point to online posts indicating what the problem was, then sent me a new charger instead of a new cell. Weeks later we finally got a new cell and that has now failed despite being careful not to let it run flat when in use.
21 de março de 2026
Opinião espontânea
Resposta da Yard Force UK
Hello, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you do require any further assistance, please reply to your existing support ticket 181463 and our team will be more than happy to help and look into this further for you. Thank you.
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