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Yard Force UK Opiniões 338

TrustScore: 3.5 em 5

3,4

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Classificada 1 em 5 estrelas

Grass trimmer very difficult to use too powerful line thread doesn’t work. Now trying to return it spoke to AI generated name on phone couldn’t understand what I said also asked so many questions. Def... Ver mais

Classificada 5 em 5 estrelas

Good communication and fast delivery service. The washer is slightly on the heavy side more so once the battery is fitted. Used it today for the first time on the car, ok I wasn't expecting it to pe... Ver mais

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Classificada 5 em 5 estrelas

Lawnmower arrived very well packaged. Assembly instructions very clear and easy to follow. Lawnmower is powerful and performs very well. The dual batteries are a brilliant idea - give longer running... Ver mais

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Classificada 3 em 5 estrelas

I ordered a battery charger as my one burnt out on one of the chips on the board. When I got the package delivered the charger was fine but the box it came in was the thinnest cardboard possible and... Ver mais

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Informações sobre a empresa

  1. Loja de corta-relvas

Sobre Yard Force UK

Escrito pela empresa

Yard Force Outdoor Equipment Logo

At Yard Force, we are passionate about helping people create and maintain beautiful outdoor spaces with ease. As a trusted provider of innovative garden power tools, we specialise in cordless lawn mowers, battery-powered garden tools, hedge trimmers, chainsaws, and high-performance pressure washers designed for reliability and ease of use.

Shop Yard Force

Serving customers across the UK and Europe, Yard Force combines performance, durability, and modern design to meet the needs of both homeowners and professionals. Our products are developed with advanced battery technology, ergonomic handling, and low-maintenance features to make gardening more efficient and enjoyable.

Whether you’re looking for a compact cordless mower for a small garden or a powerful pressure washer for demanding cleaning tasks, Yard Force provides practical, easy-to-use solutions that deliver consistent results.

Customer satisfaction is at the heart of everything we do. From product development to aftersales support, our dedicated team is committed to delivering a seamless experience. We rigorously test our products to ensure high standards of quality, performance, and safety.

At Yard Force, we continuously invest in innovation and listen closely to customer feedback to improve our range. We value every review and use your feedback to shape our products and services for the future.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

338 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde em 48 horas

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Classificada 5 em 5 estrelas

All round good machine

Easy to order and quick delivery
Got this battery one to replace my cable one

Really pleased with it easy to mow and use battery easy to install was sceptical about the battery after seeing some reviews but I haven’t had.any problems used it for approx 25mins and still on full power

All round good machine

1 de agosto de 2024
Opinião espontânea
logótipo da Yard Force UK

Resposta da Yard Force UK

Hi Lorraine, thank you for your support and taking the time to leave this review. We are happy to hear that you are satisfied with the service and products you have received. If you have any questions or queries in the future, don't hesitate to reach out, we'd be happy to help!

Classificada 4 em 5 estrelas

BE CAREFUL ABOUT BUYING YARDFORCE CORDLESS

Just over a year’s ownership of a Yardforce cordless mower and the GR 40 battery life has seeped away so that it is now virtually useless with less than 30 seconds use. There is NOWHERE you can buy a replacement. Yardforce don’t stock them and no shops in the UK do either. Reading these reviews it is clear the batteries are all faulty hence why there is no longer any for sale.

UPDATE: Yard Force reached out after I wrote this review and replaced my battery quickly and with no fuss. Bravo! It would have been helpful had they responded to my earlier queries but nevertheless they sorted this out.

29 de julho de 2024
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logótipo da Yard Force UK

Resposta da Yard Force UK

Hello, thank you for bringing this to our attention. One of our friendly customer service team has reached out, please check your inbox.

Classificada 5 em 5 estrelas

I've just brought a hedge trimmer I…

I've just brought a hedge trimmer I honestly don't know how I managed without one before, it's brilliant, easy to use and with the other attachment Im able to use on the grass edges . Good quality too .

19 de julho de 2024
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logótipo da Yard Force UK

Resposta da Yard Force UK

Hi Debbie! We are very happy that hear you are loving your hedge trimmer. If you ever have any queries or questions, please reach out and we'd be happy to assist!

Classificada 5 em 5 estrelas

easy mow 260

I recently purchased an easy mow 260. This is a great little mower especially for the price it does a fantastic job just a shame it doesn’t cut closer to the edge I followed the instructions for installing the wire 30 cm from the boundary but it just doesn’t get close enough. Apart from the above, this is a fantastic mower Customer service team were really good Assisted me straightaway when having difficulty connecting the mower. I would highly recommend the company and also the product.

12 de julho de 2024
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logótipo da Yard Force UK

Resposta da Yard Force UK

Thank you for your review! We're thrilled to hear that you're enjoying your EasyMow 260. We appreciate your feedback about the edge cutting, and we'll take it into consideration for future improvements. In the meantime, head over to our website as we stock a selection of grass trimmers to add that finishing touch to your garden. Your recommendation means a lot to us, and we appreciate your support!

Classificada 1 em 5 estrelas

Poorly designed electric tools + battery faults.

Poorly designed electric tools. Cheap plastic parts.
Batteries don’t last any time in use.
Batteries fail after around 20 -40 charge cycles.
Why design and seek tools which disappoint customers and end up in land fill within a year ?
Yardforce you are a disgrace and should be prosecuted by the trading standards for selling faulty products and misleading consumers: do not buy.

28 de julho de 2024
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logótipo da Yard Force UK

Resposta da Yard Force UK

We’re sorry to hear that our product didn’t meet your expectations. We take pride in our product reliability and would like to learn more about your experience. Please reach out to our support team at
team@yardforce.co.uk, and we’ll be happy to provide prompt assistance.

Classificada 1 em 5 estrelas

SMALL CLAIMS COURT necessary

UPDATE -

The court claim was upheld. I have now received a full refund from Yardforce.

Not my first review. I am writing to ask viewers to IGNORE the reply from Yardforce.
Their response is a lie. The matter is absolutely not resolved. Two faulty machines , both now collected by Yardforce, with a full refund offered.
Not paid.
Yardforce now arguing about proof of purchase.
I have issued a claim in Small Claims Court.

25 de julho de 2024
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logótipo da Yard Force UK

Resposta da Yard Force UK

Hi Lesley, as you are aware this case has been resolved to your satisfaction. Should you need our support in the future please don't hesitate to contact us.

Classificada 5 em 5 estrelas

Nice little Lawnmower.

I bought an electric lawnmower via a shopping channel. I couldn't get the handle on the grass collector,but after contacting customer services they helped out by sending a new grass collector . I can't fault customer services as they were quick and very helpful. I have a small area of lawn and this is perfect and it was a very clean cut. A little heavy for me but still manageable. Folds up nice to store in my shed. So far I am extremely happy with my purchase. Thank you

15 de julho de 2024
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logótipo da Yard Force UK

Resposta da Yard Force UK

Hello! Thank you so much for taking the time to leave this review. We're thrilled to hear you're enjoying your electric lawnmower! If you ever need assistance or have any questions, please don't hesitate to reach out. We truly appreciate your support!

Classificada 1 em 5 estrelas

Ich habe Probleme mit dem…Diebstahlschutz und entsprechenden Anfragen beim Kundenservice

Ich habe Probleme mit dem Diebstahlschutz. Dieser wird grundlos immer wieder ausgelöst. Der Roboter ist dann mehrere Tage unbrauchbar, bis er plötzlich aus unerwartet wieder funktioniert.
Anfragen an den Kundenservice werden NICHT beantwortet.
Ganz SCHLECHTER Service. Nie wieder yardforce

3 de julho de 2024
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logótipo da Yard Force UK

Resposta da Yard Force UK

Hello, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!

Classificada 1 em 5 estrelas

No Power

Battery takes 5 hours to charge, lucky if I get 45 minute cutting time.
Even when grass only 1 inch to 2 inches long have to start on 5 as keeps cutting out, then I go back and cut again on number 2 . Woefully no power worst electrical item I've ever bought.

24 de julho de 2024
Opinião espontânea
logótipo da Yard Force UK

Resposta da Yard Force UK

Thank you for taking the time to share your feedback, it doesn't sound like you are getting the correct performance from your product. Please reach out to our customer support team at team@yardforce.co.uk so we can look into this case and offer a quick resolution.

Classificada 5 em 5 estrelas

Yard Force Products…

Purchased Yard Force battery powered power washer and ran into a small issue on day 2 with the battery. This I believe was just a one off fault. Yard Force very kindly sent out a replacement battery which was delivered 3 days after. Excellent customer service throughout and the power wash is working amazingly. It really is the best portable power wash I have ever used in regards to power output and water per minute output. Some of the other power washers just don't cut the mustard. (I have used alot), for small drives, patios and cars etc etc. Main reason for my purchase was to water a newly laid garden lawn that did not have a hose pipe or tap. This has worked a treat at all given tasks. I have now used it for so much more.

Knowing that customer service is there when needed I feel very confident in using Yard Force products. I have just purchased the Lawnmower today and I have also purchased and used the pole hedge trimmer for over a week now with outstanding results. Very pleased and thought it was well deserved for me to take a little of my time (which is free) to leave a truthful review of my experiences. Thanks Yard Force..

18 de julho de 2024
Opinião espontânea
logótipo da Yard Force UK

Resposta da Yard Force UK

Thank you for taking the time to leave us this review! We are thrilled to hear that you had a great experience with us. If there's anything else we can do for you in the future, please don't hesitate to reach out!

Classificada 1 em 5 estrelas

Nicht kaufen!

Eigentlich schreibe ich keine Bewertungen, aber zu diesem Produkt muss ich einfach etwas schreiben. Leider muss man wohl einen Stern geben, normalerweise eine Null. Selten habe ich so ein schlechtes Produkt gekauft, eigentlich Elektroschrott aus China. Ich kann nur jeden abraten diesen Mäher zu kaufen, die Mängelliste ist sehr lang, deswegen werde ich nichts dazu schreiben, es würde den Rahmen sprengen. Zum Glück konnte ich ihn nach 3 Wochen testen noch zurück geben aufgrund der 90 tägigen Rücknahme von Aldi Online. Absolut keine Kaufempfehlung

16 de julho de 2024
Opinião espontânea
logótipo da Yard Force UK

Resposta da Yard Force UK

Hi customer, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!

Classificada 1 em 5 estrelas

Commande débité mais toujours pas reçu…

Commande débité mais toujours pas reçu 5 jours.je contacte le service client sans réponse.. ça commence sérieusement à me faire douter de leur sérieux. Une chose est sûre je ne commanderai plus chez eux et je le déconseillerais fortement à tous

13 de julho de 2024
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logótipo da Yard Force UK

Resposta da Yard Force UK

Hi Nathalie, it seems this is for the wrong Yard Force page. Please redirect to Yard Force France. Thanks!

Classificada 4 em 5 estrelas

Yardforce lawnmower bought to replace…old one.

Yardforce lawnmower bought to replace my old mower which died due to age.
I like this mower as its much lighter and easier to manoeuvre and adjust cutting height even the wife can use it. Starts first time and has a good capacity grass box although you have to take the grass box off to see how full it is , could do with some sort of full indicator or a cut-away section underneath the flap on the mower itself. Apart from that, I like it and I would recommend it to anyone with a medium to large garden.

8 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Katastrophaler Service

Katastrophaler Service, bzw. gar kein Service.
Kaufen sie kein Artikel dieser Firma!

8 de julho de 2024
Opinião espontânea
logótipo da Yard Force UK

Resposta da Yard Force UK

Hi customer, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!

Classificada 1 em 5 estrelas

Nicht kaufen!!!!!!!!!!!!!!!

Nicht kaufen!!!!!!!!!!!!!!!

Das habe ich heute an Yard Force geschrieben:

If you’re not very proficient in German, you might consider asking a colleague for help with understanding.

Sehr „geehrter“ Herr Reparateur,

Sie erhalten heute unseren Mähroboter MB 400 zum 4. (vierten) Mal zurück, da er wieder ohne Funktion bei uns ankam. Diesmal lädt er wieder nicht. Sie hatten wieder geschrieben, dass Sie das Gerät überprüft und erfolgreich repariert haben! Wie bei den letzten Reparaturversuchen frage ich Sie, was Sie eigentlich repariert haben?
Ich vermute, dass bei Ihnen die Geräte gar nicht ausgepackt werden und Sie immer nur Ihren Standardtext beilegen und nach 4 Wochen Wartezeit den Mäher wieder versenden. Ich kann es mir nicht anders erklären! Ich hatte Sie ausdrücklich gebeten, der Mäher vor Versandt auf Funktion zu überprüfen … (siehe Schreiben von dem letzten Versuch)
Sie und Ihre Firma sind wirklich ein Leuchtturm, was das Thema Kundenorientierung angeht! 😊

4 de julho de 2024
Opinião espontânea
logótipo da Yard Force UK

Resposta da Yard Force UK

Hi Klaus, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!

Classificada 1 em 5 estrelas

Letzter China Muell

Das ist mein 2 Mähroboter der 1 hat 3 Jahre mehr schlecht durchgehalten
Okay, kauf einen groessere.
Das 1 Jahr einigermaßen gemacht, mit einigen Programm Aussetzer. Das 2 Jahr komplett Programmaussetzer d,h. Er maeht 5 m, bleibt stehen,piept,Maehwerk Schaltet ab, läuft ein paar Meter. Richtiger China Muell.
Finger weg

1 de junho de 2024
Opinião espontânea
logótipo da Yard Force UK

Resposta da Yard Force UK

Hi customer, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!

Classificada 4 em 5 estrelas

Pressure Washer

Bought the cordless pressure washer for watering plants at top of our garden which is 60yards from electric supply. Can now water from buckets. Also ideal for washing cars. We have a courtyard with flagstones that get heavily marked in winter so this pressure washer is a great aid in cleaning them

1 de julho de 2024
Opinião espontânea
logótipo da Yard Force UK

Resposta da Yard Force UK

Hi Kenneth. Thank you for a great review of our Aquajet, this is a great product for all kinds of task. Enjoy!

Classificada 1 em 5 estrelas

I’m being generous with the 1 star

I’m being generous with the 1 star. I have a battery powered Yardforce mower and strimmer. Not very old and the battery charger has failed. Yardforce are not interested at all with after sales service and they completely ignore my emails. This is not the way forward if they want to get a decent review. The battery chargers seem to be at fault very often. As it’s a common fault the charger cannot be “suitable for purpose” and therefore Yardforce should sort the fault and compensate all customers. Definitely do not buy Yardforce.

20 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Grass and shrub shear

Had a problem with the item purchased and contacted yardforce by email. They replied the same day and over the next couple of days it was sorted out. They are replacing the faulty item . Service by Hollie was excellent. Would recommend highly.

25 de junho de 2024
Opinião espontânea
logótipo da Yard Force UK

Resposta da Yard Force UK

Hi Susan, thank you for a great review! I'm pleased our after sales team could support you quickly and I will pass on your kind words to Hollie.

Classificada 1 em 5 estrelas

Service nicht erreichbar- lasst den China-Schrott in china

Der Mäher fährt, mäht aber nicht. Und über Service-Hotline nichts erreichbar.
Der Mäher hätte noch Garantie aber wahrscheinlich ist die abgelaufen ehe sich mal jemand bequemt, ans Telefon zu gehen.
Holt euch lieber einen richtigen Mäher, es hat sich mal wieder gezeigt, wer billig kauft kauft 2x und dann hab ich lieber den Service vor Ort im Ort

28 de junho de 2024
Opinião espontânea
logótipo da Yard Force UK

Resposta da Yard Force UK

Hi customer, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!

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