Disappoined-I purchased four sets. In one set the large gasket it significanly larger than that the other two that I opened. Two of the larger gasket separated their bond. I tried to glue one back,... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Disappoined-I purchased four sets. In one set the large gasket it significanly larger than that the other two that I opened. Two of the larger gasket separated their bond. I tried to glue one back,... Ver mais
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Don’t get me wrong, this is a beautiful well built tool with a very nice case , I’m just missing a 12mm bit, I did however get three 10mm 🤣 I’m certain this will be correct asap as they’ve been makin... Ver mais
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Slightly bummed out when our manual edge bander stopped working after very limited use… BUT! Virutex Tools was quick to respond, had the part we needed, shipping was fast and we were back running in n... Ver mais
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Was in the need of a professional grade glue spreader. The Hand Gluer With Upper Roller (180 Mm) EM125T is exactly what I was looking for. Virutex Tools had it available and shipped it fast. Had to ci... Ver mais
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Leader in Woodworking Machinery and Tools. Since their appearance in the market in 1962, the woodworking machines and tools from Virutex have achieved a well-earned reputation for quality, robustness, and reliability. The concern for quality begins right at the origin of a new Virutex machine. Our technicians are equipped with the most advanced systems, computer aided design and modern laboratories where the new Virutex machines can be designed and tested, and the existing ones improved day by day.
Estados Unidos da América
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Resposta da Virutextools
Product was found on site easily, ordered and shipped quickly. we were able to put that machine back into use quickly.
Thanks

Resposta da Virutextools
Disappoined-I purchased four sets. In one set the large gasket it significanly larger than that the other two that I opened. Two of the larger gasket separated their bond. I tried to glue one back, it did not work our well. You, can say that I am a bit disappointed at the quality control and consistency of gasket sizes.

Resposta da Virutextools
Recently bought the FR129VB hinge mortising router. It came with a 1/4 in. bit and 1/4 chuck collet in the router itself. This bit/collet will work great for standard barrel hinges. I am going to be using the router to mortise SOSS,Simonswerk hidden hinges which require a deep mortise. There is a larger 5/8 plunge bit/bushing that came with the router that is needed to mortise the pocket.I ordered a 218 SOSS template and was all ready to start routing. Come to find out the bigger bit needed for the SOSS,Simonswerk,etc., hinges needs a bigger chuck collet in the router! Now why wouldn’t this $22.95 collet be included in the bag that the router bit was in? I now had to order that piece so I could use the router! Needless to say the customer service was very rude and said he “didn’t understand what the problem was”! Anyways, I paid $925 for the router,$47 for the template and now I need to order the 8mm collet-$32 including shipping, so that I can use the tool. I know I am gonna love the tool, but the collet should be included so I can use the bit that was provided!Or inform customer they with need to purchase!

Resposta da Virutextools
Tools are high quality.
Virutex has NO customer service in place.
Virutex will NOT respond to email questions.
Virutex will NOT respond to "chat"
Virutex is great at selling tools, customers are on their own after that

Resposta da Virutextools
I've used these over many years now it's time for me to have my own. Just in time for a project I'm working on

Resposta da Virutextools
This Edge Bander has lived up to every hope I had for it. Ordering was easy, shipping was next day, delivery was 2 days, packaging was great - no damage to product. I truly am impressed.

Resposta da Virutextools
71 year old, experienced DIYer here. Bought a pricey, $1K Virutex TM33W combo miter / table saw early January 2025. I’M USING IT AS A DOORSTOP NOW. Had knee surgery in late January, so didn’t even unpack it til springtime. (Outside the return window.) Complicated saw to set up, but I did. Used it maybe 10 times before it died - full stop - right in the middle of a project. Tried EVERYTHING. Spent stupid amount of time trying to resolve. Re-read owner’s manual, watched videos etc. Decided to contact Virutex. No customer service phone # posted on their site. No live chat. Filled out their online contact form twice. Sales mgr, Cesar Betancourt, contacted me via email (eventually) with advice that didn’t work. Even sent Mr. Betancourt a video displaying my efforts that was ignored. Begged for someone to actually call me and help me troubleshoot over the phone. Ignored. I was never able to actually speak with anyone from Virutex on the phone. I requested a refund. Ignored. I have the e-mails to prove all this. Finally gave up in frustration and dissatisfaction…$1K DOOR STOP…

Resposta da Virutextools
Initially, I couldn't find the parts I needed, but I reached out to the help link and found what I needed with assistance. Parts shipped quickly and fit as they should.

Resposta da Virutextools
The right parts at a decent price.
Shipping took forever though.

Resposta da Virutextools
Website orders could be more direct going from one cart to another doesn’t make sense otherwise great on exploded view look up and fast delivery

Resposta da Virutextools
was in need of parts for their portable edgebander. They had what i needed and was able to ship out the same day.

Resposta da Virutextools
Needed a vacuum clamp.
So i decided to try this out.
It works great.

Resposta da Virutextools
quick shipping, very functional and well engineered

Resposta da Virutextools

Resposta da Virutextools
Honestly just the choice of shipper- paying 35 American, plus another 55 Canadian to get this shipped to Canada is obnoxious.

Resposta da Virutextools

Resposta da Virutextools
This guy didn't bought insurance against theft, my my product got lost during delivery and I lost my money $700

Resposta da Virutextools
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