Washloo Opiniões 

484
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent Customer Service Have had the Washloo Ultra DR since 2020 without any problem so far. A few days ago a small plastic cover that sits over the water jets split slightly and popped out whe... Ver mais

Classificada 5 em 5 estrelas

Very good communication throughout the ordering and delivery process. Loo was installed about a month after it arrived as the bathroom was being renovated. Been using it a few weeks now and happy with... Ver mais

Classificada 5 em 5 estrelas

The service we have received from Karen and the Washloo technical team this week has been outstanding . Customer service as it should be but so rarely is these days. We had an annoying and persist... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This company is so helpful, after a number of phone calls about their Smart Loos, nothing was too much trouble. A Family run business and a big shout out to Oliver, also his mum as had to change deliv... Ver mais

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Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

484 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(484)

68 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Superloo and super service.

Superloo and super service.

So our Washloo was damaged in transit, Karen sorted this for us, emails answered often out of office hours and even during the weekend. We got a replace the next day and a personalised video on how to fit it.

Karen also arranged for the old seat to be picked up.

14 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great prodcts and service!

My wife had been to Japan and really wanted a "Japanese" toilet.
After much searching around, Washloo stood out as having a good range and were very knowledgeable about their products, and my bathroom fitter endorsed my feelings after he spoke to them.
We had one installed last May and I was able to monitor its electricity usage for a few days before it was hard wired in. In seems to average about 0.5kWh per day, but of course that depends mainly on what temperature level the seat is set to. Everything is on a medium setting and as more senior years approach, the need to visit the toilet in the middle of the night increases! That extra level of comfort is just as satisfying as the rest of the functions it has. As a man, I'll admit those functions are very pleasant to use too!
Had one very minor issue with it, which washloo sorted out completely to my satisfaction.

12 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service and quick turnaround

Existing unit needed servicing, went through someTrouble shooting over the phone then agreed for it to be returned. Collected really quickly and returned and repaired same day as delivered ! Along with some extra plumbing tubing.
Brilliant quick and friendly service, thank you ☺️

11 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great product at a competitive price

Having visited Japan over many years I loved their toilets and always wanted one at home. Washloo provided an opportunity as their product price was reasonably priced v others on the market. Ordering and delivery process was straightforward, I used the online chat to clarify a couple of points which was great. Installation was simple and one week in use I don’t regret the decision.

7 de março de 2024
Classificada 5 em 5 estrelas

Really pleased with the new toilet…

Really pleased with the new toilet ,great quality and works perfectly ..wish I had got one years ago ! Also the service from washloo was great ..all my many questions were answered fully and quickly ..and the delivery was really quick.

24 de janeiro de 2024
Classificada 5 em 5 estrelas

Quality products and great customer service

I placed an order for the Washloo Supreme which was out of stock. I was kept up to date regularly as to the delivery date and, as soon as it was in stock, the toilet was shipped. Very well packaged and looks great!
As I'm only part way through the remodelling of one of our bathrooms, it isnt yet installed but will be fairly soon.
I went for this company as they have such good reviews overall and a team who had the answers to all my questions.
This particular model is the premium option but has so many functions and I'm really looking forward to the final installation
Thanks to the team, especially Karen and her son (who gave me technical advice)

2 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

We had a problem with the existing unit. Once we made contact with Washloo, they talked us down through things that we needed to try, but then agreed to supply an upgraded version at no extra cost.
Once this was agreed, the new unit turned up the next day!
Great customer service.

20 de fevereiro de 2024
Classificada 4 em 5 estrelas

Excellent product

The product is excellent but the installation instructions could be better.

22 de dezembro de 2023
logótipo da Washloo

Resposta da Washloo

Thanks for your review about the Washloo Levitate and Smart toilet combination Eric! Just letting you know we have improved the instructions to try and make them as simple as possible for this particular model as there is a little more involved than a simple normal smart toilet or seat attachment due to the electrically adjustable height cistern. We’re glad you like the product and as ever, if you need anything, please get in touch!
Kind regards
Washloo

Classificada 5 em 5 estrelas

Very pleased

Really helpful staff. The Washloo arrived very quickly. It was fairly easy to install with a little expertise (My son has some plumbing experience). We are very pleased with it and actually have 3 Washloos now!

18 de dezembro de 2023

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