Bringing plant based medicine to the people who have struggled for years with the big pharmaceutical companies medicine. I had 5 years of chronic back pain and anxiety. With the plant based medici... Ver mais
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Leia as opiniões dos outros
Dr Sam is so lovely and makes me feel so comfortable. Medical Cana is has changed my life after suffering from chronic pain for years. I’m finally so much more comfortable and can sleep much better!
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Consultation process is very simple and straight forward. Doctors make you feel at ease and you don't feel like you are being judged. My only negative is the price and selection. Stock seems to change... Ver mais
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I have a good doctor that understands my needs and is compassionate. My medication helps me sleep to be rested for the next day. With my sleeping improving it allows me to function as normally as poss... Ver mais
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Informações sobre a empresa
Sobre Alternaleaf Australia
Escrito pela empresa
Alternaleaf is Australia's leading alternative health clinic, dedicated to supporting over 150,000 patients access qualified doctors and nurses.
What’s the process to becoming an Alternaleaf patient?
It begins with a free pre-screening check and nurse call to find out whether you may be eligible for Alternaleaf services, followed by a paid consultation with one of our doctors.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
Informações de contacto
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
APPRECIATION
I appreciate that there is regular checking with my Doctor.
Pharmacy orders are prompt and shipping is fast.
Thankyou
23 de julho de 2026
Resposta da Alternaleaf Australia
Hey Kerry, we're happy you had a positive experience. thanks for the 5 stars!😊
So easy and Dr understands completely…
So easy and Dr understands completely scripts are done straight away and easy to order
11 de junho de 2026
Resposta da Alternaleaf Australia
Hey Karen, we’re pleased you had a positive experience with our service. thank you for the 4 stars! 😊
Quick delivery of product
Quick delivery of product. Regular updates on stock. Ease of Dr appointments.
27 de outubro de 2026
Resposta da Alternaleaf Australia
Hello Jodie, we appreciate the stars. thanks for the 5-star feedback! 😊
I have injured my back 6 years ago I…
I have injured my back 6 years ago I was leaving with pain 24/7
Now I’m doing very well I’m working normally and my sleep is better I’m so happy with your team
10 de junho de 2026
Resposta da Alternaleaf Australia
Hey Ali, we're happy your having a positive experience. thanks for the 5 stars! 😊
Resposta da Alternaleaf Australia
Hello Carollyn, thank you for the 5 stars. we're glad we could help. 😊
The Doctors and Staff are always…
The Doctors and Staff are always helpful and friendly.My concern is when the medicine is discontinued just when i have found the best combination.This in turn means that i have to experiment with new products to find the right combination.
25 de outubro de 2026
Resposta da Alternaleaf Australia
Hey Peter, Thank you for your rating. we always aim for the highest clinical standards, so we are very sorry to hear we have missed the mark for you. If there is anything currently outstanding that you need a hand with, please reach out to our team here: https://bit.ly/4ewU1zB
Appointment review and feedback
The service provided was highly professional, and the doctor demonstrated an approachable manner.
26 de julho de 2026
Resposta da Alternaleaf Australia
Hey Karyn, we're happy you had a positive experience. thanks for the 5 stars! 😊
Being able to communicate effectvely…
Being able to communicate effectvely with my doctor about my needs and medication
27 de julho de 2026
Resposta da Alternaleaf Australia
Hey there, we're happy you had a positive experience. thanks for the 5 stars! 😊
Resposta da Alternaleaf Australia
Hey Riana, we're happy you had a positive experience. thanks for the 5 stars! 😊
Resposta da Alternaleaf Australia
Hey Lewis, thanks for the 5-star rating! we appreciate the support and feedback. 😊
Good products
Good products, good price, on time appointments, easy to use app, pick up and delivery option is good.
24 de outubro de 2026
Resposta da Alternaleaf Australia
Hey Aleisha, we're happy you had a positive experience. thanks for the 5 stars! 😊
Resposta da Alternaleaf Australia
Hey Colleen, thank you for the 4 stars! we’re pleased you had a positive experience.
A great understanding and helpful doctor
A great understanding and helpful doctor
23 de outubro de 2026
Resposta da Alternaleaf Australia
Hey Bill, we really appreciate the 5-star rating. thanks for choosing us! 😊
always a very friendly staff to chat…
always a very friendly staff to chat and always great communication
22 de outubro de 2026
Resposta da Alternaleaf Australia
Hey Michael, we're happy you had a positive experience. thanks for the 5 stars! 😊
Improve your return policy for faulty…
Improve your return policy for faulty products to be returned to local dispensing vendors.
Sending a faulty item back to be reviewed and waiting two weeks for replacement medication is pretty pointless.
Will be finding another clinic with more flexibility to collect locally rather than taking a tolerance break every you guys want to investigate something.
6 de agosto de 2026
Resposta da Alternaleaf Australia
Hey Adam, Thank you for your feedback regarding our return policy for faulty products. We understand the inconvenience caused by having to send items back and wait for a replacement, especially when it affects your medication schedule. Your concerns about local returns and flexibility are important to us, and we will share your suggestions with our team for consideration. If your delivery is still outstanding or if you need any assistance with your dispensing service, please reach out here: https://support.umeds.com.au/hc/en-au/requests/new?ticket_form_id=36265316887321
I am undecided until my new medication…
I am undecided until my new medication arrives. Doctor Mitchell was very helpful.
Bryan Sharpe
22 de outubro de 2026
Resposta da Alternaleaf Australia
Hello Bryan. thank you for sharing your rating. we aim to provide a reliable and efficient service, and we would love to hear how your experience is tracking. If you need any help or have any feedback, please reach out: https://bit.ly/4ewU1zB
Still waiting for a reply to the email…
Still waiting for a reply to the email I sent 2days ago
20 de outubro de 2026
Resposta da Alternaleaf Australia
Hey Leonie, Thank you for taking the time to leave a rating. we are so sorry to see that something has gone wrong with your experience. If there is anything we can do to help clear things up for you, please feel free to reach out to the team: https://support.umeds.com.au/hc/en-au/requests/new?ticket_form_id=36265316887321
Great over all experience
Great over all experience, very caring customer service.
29 de abril de 2026
Resposta da Alternaleaf Australia
Hey Benjamin, thanks for the 5 stars. we're glad to be part of your journey. 😊
convenient and reliable
15 de outubro de 2026
Resposta da Alternaleaf Australia
Hello Loretta, we appreciate the stars. thanks for the 5-star feedback! 😊
Resposta da Alternaleaf Australia
Hello Ceri, thanks for the 5 stars and feedback. we're glad to be part of your journey. 😊
A Experiência Trustpilot
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