Brilliant company! Laura gave excellent service throughout, regularly emailing to see if she could help at all and the installation was seamless, after extremely poor service from their competitor, t... Ver mais
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Leia as opiniões dos outros
We have used Aquacool for over 10 years and have had some lovely site engineers visit our premises, all very polite and friendly. The sales team have always worked well to get our orders to us quickly... Ver mais
Very straightforward process to get a coffee machine installed for our venue. David was quick to provide a quote which matched our requirements, and always very responsive and helpful.
David F was very understanding of our needs at a difficult time with current supplier and provided many options. No fault of his own but a down turn in our business meant we didnt proceed but I do no... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Water coolers for the office or home, bottled or plumbed in, nationwide service from Aquacool
Informações de contacto
Reino Unido
- www.aquacool.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Professionalism and Customer service
Our previous contractor had shocking customer care, trying to get extra units for our 3 depots was proving difficult. Making a decision to look for a complete new contract lead me to Aquacool.
The professionalism and customer service promise from this family run firm was second to non, and I have faith in them delivering.
Thanks to Noel at Aquacool

Resposta da Aquacool
Would recommend
Competitive price, quick service and friendly staff. Recommend.

Resposta da Aquacool
Dreadful. Avoid them - water was green!
Dreadful. Avoid this awful firm at all costs. They have been very unhelpful, aggressive email responses, no decency whatsoever. Our water turned green shortly after delivery, staff felt sickened using the water cooler. Times must be hard for them to be so unpleasant. There are plenty of better places to buy water from (and water that doesn't turn green in days of being delivered).

Resposta da Aquacool
Great service
We had been having many issues with a previous supplier and reached out to Aquacool.
Gillian was excellent and talked through the whole process, this was such an easy transition.
Upon the delivery of our new unit, we had been supplied a different model. This happened to be an upgraded model and the company agreed to install at the offered price! Win Win!
The customer service team are always on hand to answer any queries promptly and our water bottles are delivered on a regular basis.
Many thanks 😊
Kerry at Stride Clinic

Resposta da Aquacool
Excellent service
Excellent service, friendly delivery people, prompt refills.

Resposta da Aquacool
Reece is a Legend
Reece was great, understood our circumstances as a business and helped us get everything wrapped up swiftly and smoothly.

Resposta da Aquacool
Better than previous water supplier
Better than previous water supplier. Water tastes better. Water dispenser feels more modern and reliable.
Have been a few instances where water delivery not super reliable and dependent on single point of contact for entire office.

Resposta da Aquacool
Great Service
Left a previous supplier for Aquacool and the transition was seamless. The customer service so far has been great and the machines are much better than our previous ones.

Resposta da Aquacool
Prompt response times and delivery of…
Prompt response times and delivery of new unit. Also very competitive pricing.

Resposta da Aquacool
Easy to deal with
Easy to deal with, with good and responsive customer service.
Local and reliable.

Resposta da Aquacool
From initial enquiry to actual…
From initial enquiry to actual agreement of terms was easy and painless the installation was hassle free and done within a quick timeframe, troubleshooting of the boiler has been dealt with by Aquacool very efficiently

Resposta da Aquacool
A very efficient service
A very efficient service, staff are always happy to help, we are never without the clear stuff!

Resposta da Aquacool
Very efficient service
Very efficient service - always manage to pre-empt my orders without being forceful. Delivery guys are charming and helpful. I'm delighted with the service we are given and wouldn't hesitate to recommend Aquacool.

Resposta da Aquacool
Great prices in comparison to other…
Great prices in comparison to other companies. They're reliable and a drop in service every fortnight, to collect empty bottles and replenish stock, is a great addition. Everyone I've dealt with is friendly, especially Joe our delivery driver.

Resposta da Aquacool
Cool Water
Good responses from Jillian, installed without any problems.
Very new to us, no problems so far.
'
Good service and response.

Resposta da Aquacool
Fantastic service with quick and…
Fantastic service with quick and efficient deliveries which happen so often we never run out of water. Special shout out to Hussain who delivers the water, he is great.

Resposta da Aquacool
Very happy with service
We converted to Aquacool about a year ago and have been very happy with the service and cost. They're very efficient with brilliant customer service.

Resposta da Aquacool
Very efficient service by Aquacool
Very efficient service by Aquacool, very responsive when we need new supplies of water, cleaning the machine and collecting the empty bottles.

Resposta da Aquacool
I had great customer service from…
I had great customer service from aquacool, I was speaking with Ben over the phone and he was extremely helpful getting me to understand the process of the water deliveries and the drivers have been so kind to us, great company I would definitely recommend.

Resposta da Aquacool
Excellent Service 5 star
We are a GP surgery and we find Aquacool so efficient and on the ball, from first star delivery from our driver Hussain to collecting the empty bottles without us following up !
Cant recommend them highly enough

Resposta da Aquacool
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