I ordered multiple things from their website and a few days went by so I was under the assumption my order was already shipped. However, I received an email saying that two items were unavailable and... Ver mais
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Leia as opiniões dos outros
I bought a pair of Madesoft Fleece Straight leg sweatpants, and the quality is extremely poor. The way the inseam was sewed it didn't sew enough of the material so after 7 days and after 2 wears there... Ver mais
A empresa respondeu
This is one of the dodgiest and worst websites I’ve ever bought from in my life! The phone number they listed is always busy. I’ve sent nearly ten emails and no one has replied. They don’t re... Ver mais
Ardene's at The Bay Centre in Vic., B.C. is spacious and kept very clean, always well stocked with a beautiful assortment of costume jewelry, accessories and very fashionable clothes at an affordable... Ver mais
Informações sobre a empresa
Escrito pela empresa
Find the latest fashion for women and teens in our 2017 collection! Shop online for swimwear, dresses, jeans, shoes, tops and accessories.
Informações de contacto
2500 Desserte, Chomedey, H4S 1W8, Montréal, Canadá
- 5143834442
- support@ardene.com
- www.ardene.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 64% das suas opiniões negativas
Geralmente responde dentro de uma semana
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DONT TRUST ARDENE
It all started when my aunt bought me some slime from Ardene. BTW it was horrible and dry. There is no good slime in Canada. So anyways I was so happy I finally got some slime for my birthday. But as I was playing with it I got so upset, it was a disaster!!!. The slime would rip apart when stretched and you cant even pock it properly. I hate what Ardene did to this slime!!!!😡Like slime in america is much better then this. definitely want to point that out in case any of the parents want to get slime for there kids.
Mauvaise expérience
J'ai dépensé 150 CAD aujourd'hui chez ardene ! j'achète toujours beaucoup de choses chez ardene, aujourd'hui j'ai eu une très mauvaise expérience avec le service au magasin boulevard super centre, je venais d'acheter une sandale numéro 09 et je suis revenu quelques minutes plus tard pour échanger la même sandale contre le numéro 10, le le manager a commencé à SHOUT OUT ! IMPOSSIBLE D'ECHANGER ! SI VOUS NE CONNAISSEZ PAS LE NOMBRE, N'ACHETEZ PAS ! J'ai trouvé ça ridicule ! Je n'ai rien répondu, je suis parti ! Je n'y retournerai jamais!!!
Express shipping same speed as standard
Paid for express shipping which was supposed to be a couple days max. Didn’t receive my order until more than a week later (same as standard shipping). Customer service said there’s nothing they can do. Why charge extra for the shipping then?
Typically when i go the service is very…
Typically when i go the service is very nice and welcoming, but when i went today the lady was just rude! I went to the willowbrook mall and she was a white lady in her 40s-50s and was just rude. They were closing soon but I just asked her be question about returns and she gave the snippiest attitude. Horrible experience and that is not how you talk to your customers. No wonder no one really goes in there.
poor customer service
Taking long time to refund your money when you return by online and they don't accept refund in store and by mailing they charge.
I won't buy from Ardene any more
Do not buy jewelry from here!!
Do not buy jewelry from here!!
They always have deals for their cheap jewelry like "5 for $10" deals and all that because it's made out of cheap material as we all know. However, I was wearing one of their necklaces recently and my neck broke out into hives! I'm so upset I've had to go to the doctor and get a cream for it.
Low quality clothes and package mix up
I have a lot of mixed feelings about Ardene. I loved them before, they used to have a small selection of alternative clothing which was cool. They also have a lot of tights in different colours and material. Their clothes usually last a while for me but during my 4th or 5th wash of a tulle skirt, the mesh blended together like a plastic blob (from the wash - I believe it was in medium heat but other brands survived/have survived since) Another time I ordered a pink overall dress. Somehow they royally screwed up and sent me a maroon striped quarter sleeve shirt? Their customer service was also completely unresponsive.
They are the worst brand and online…
They are the worst brand and online shop. I ordered online and it’s been 2 months the product still somewhere, not sure maybe in Africa. poor customer service. I will recommend H&M. Guy’s don’t ever order in online, once they receive your money, goodbye! no communication and follow up. very disappointing.
J’adore Ardene
J’adore Ardene, mes commandes se sont toujours bien passées excepté une ou deux fois où quelques items n’étaient pas à la bonne taille. La qualité est bonne. Par contre svp enlevez les sacs de livraison roses et créez des concours pour ceux qui n’ont pas Instagram/Tiktok.
If I could rate this is a zero I would
If I could rate this is a zero I would. I just spent 15 minutes rummaging through tank tops to find my size and when I got up to the till where the three girls were standing around chatting I mentioned how much easier it would’ve been if somebody would’ve helped me. All three of them rolled their eyes in disgust and said it’s up to me and I should’ve said something.
Excuse me but that’s your job and I shouldn’t have to ask you to do your job!
I will not go back to this location!
I should also add that another lady came up to me asking me if I worked there because no one was helping her. Seriously not acceptable.
I have placed an order on 23rd…
I have placed an order on 23rd November, and still havent received my package. Customer care isnt responsive either. Would refrain from buying anything from here the next time.
Cheapest quality clothes , never buying again
Cheapest quality clothes , material is third class. I just received my parcel after 2 weeks , I was so excited about mickey mouse hoodies ...trust me iys fabric is so cheap and so it the paint used to make mickey mouse , it looked like a white faces Mickey on the website shoot , actually its pink faced . I am so disappointed
ARDENE SUCKS
I bought ARDENE Earrings and the poor design was so bad that i had to use pliers on my 10 year old daughter to get them of i give 1 because thare was no 0
I do love shopping at Ardene but…
I do love shopping at Ardene but honestly the sizes really tick me off sometimes. I ordered a halloween sweatshirt in large that just came in the mail today and fits more like a medium. Makes me glad I got the large because if I got medium like I normally would it probably would have fit like a small.
I used to buy frequently from them
I used to buy frequently from them, their quality got worse so I stopped. It doesn’t help that you can’t return in store or for free online.
My first order was MY LAST!!
My first order: ordered boots, they arrived with a 5mm HOLE in the sole! No quality control?? They contacted me and offered me 20% off my NEXT ONLINE purchase...of anything that's NOT 50% off! Their customer service should have applied it to my APP ACCOUNT and offered it towards ANY FUTURE in-store or online purchase! Poor customer service, poor quality control = bad business!
Rude Sales Associate
I do not normally leave reviews (whether good or bad) but I just felt that I could not let this go. On Wednesday August 25, around the late afternoon hours, I was at the Ardene located at Cornwall Mall in Regina. After picking up the stuff I wanted, I went up to the front to pay. What I found most annoying is the fact that the lady I went up to to pay for what I had, called another lady who was away from her station (and whose station was located at the other end away from the lady I initially went up to) to come attend to me while the lady I initially went to just stood there even though there was no other customer to attend to. What I got from that was that she wasn't ready to deal with me, and I find that very rude and discriminatory. I initially loved the prices that Ardene had but after that experience, I will never step my foot in that store ever again.
Bad behaviour
So, on july 14 i visit ardene near trinity common around 7:35 and the store closed at 8. We were waiting in the line exactly around 7:50 manager on duty came and told us the store is closed . We try to explain her that i have still 10 minutes you are not allowed to do that. She said do whatever you want to do i am manager on duty i ask her to give me her name . She said i dont need to call customer service nobody is able to do anything. We are about 4 customers outside and she shuts the door. When i was leaving she came to me and started yelling.
So unprofessional behaviour ever see.
Franchement service bete Je n’i…
Franchement service bete Je n’i retournerais plus jamais j’ai acheté un sac surprise avec des choses qui ne font pas du genre un etuie de telephone j’ia demander d’échanger mais non il ne peuvent pas !!!! Mangeur de MARDEE
Kinda good, Kinda bad.
usually, their items break down within about 2-6 months. I have bought multiple bags and clothing items and the straps break, seams rip, everything. Im getting irritated as well because the sizing charts for certain things is soooo hard to figure out and it takes me forever to size right. I mean the clothings cute, i would rather buy the items as a pattern for me to make items instead of buying them and using them :\
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