ASRJ Opiniões 

My order arrived on time, I love the bag, it doesn't have any chemical smell and seems very comfortable…I'll evaluate the durability over time. I'm satisfied. Thanks for everything!

Tasche stinkt bestialisch, Rückversand kostet 15 Euro. Ärgerlich.

La bague que j’ai commandé s’est cassée en même pas deux semaines… la pierre s’est décollée. Vu le prix je suis très déçue, comment faire ?

Great experience

The delivery went smoothly and I love the bag! It's beautifully made, has an amazing colour and I like the vibe it has.

Disgusting - have just received an email from ups saying I owe a third of what I paid for the ring!! Do not order if you are in the UK - not worth it

De tas lijkt helemaal niet op de foto’s. Kleuren komen anders uit en het het wel Chinese kwaliteit. De tas stinkt ook vreselijk. Ik heb contact opgenomen met de “klantenservice” maar heb geen enkele respons gekregen op mijn mails.

Slechte kwaliteit ! Slechte service !
STERK AF TE RADEN HIER TE KOPEN

UPDATE : in plaats van te reageren op mijn mails krijg ik een mail aan van trustpilot dat Asereje mijn review gerapporteerd heeft omdat deze “schadelijke of illegale inhoud bevat”

Dit zegt alles over hun aanpak van klanten die niet tevreden zijn.

The shipping was quite fast and my order arrived within a week (to Switzerland).

The customer support was also great:
- Before I ordered, I asked wether the bag fits an iPad (it does state that on the website which I did not read well) and they replied very fast and kindly to all my questions
- The tracking number was somehow wrong on the shop app, so I emailed them and they were quick to provide me the correct one

The bag itself states it's leather. I can't tell since I'm not an expert but from the feel and smell I think it is. It's very spacious btw. It did have filling to try and keep the shape but it was shipped so flat that it does have a groove/dent on one side. But I think they genuinely tried the ship the bag as carefully as possible.

Note that like most reviews already stated that if you order from here, you will most likely also receive a tax bill from customs. Mine was I think between CHF 30-40.

I would love the give them a 4.5 but sadly not possible here.

Very good communication about my order and delivery time.
I am very happy with the bag🤎

The most beautful bags and the best customer Care in Europe!

Je suis totalement satisfaite du sac commandé, le suivi de la prodution à la livrasion et de l'attention portée au client !
bravo et merci

El bolso és preciòs, just el que buscava. Atenció ràpida i propera!

Best customer service I ever got. These Guys perform miracles. My new golden Standard!

This is a fantastic company, who have beautiful products and excellent customer service

Compré el bolso paloma, se me rompió la cremallera al poco uso y contacté con ellos. Respondieron bien ya que me enviaron otro bolso, pero pasó lo mismo...al segundo uso la correa rompió. Aunque la atención al cliente es buena, la calidad del producto no lo es.

In love with my bag; the color is perfect, just as I expected. Asereje was always available to answer my questions. Fast shipping and perfect packaging. I highly recommend them!

I’m absolutely thrilled with my experience with ASRJ. From the very first contact, the customer service was friendly, attentive, and truly personal. Miquel in particular was incredibly helpful and enthusiastic throughout the process. When the item I was looking for initially seemed to be unavailable, the team went the extra mile to check their warehouse and managed to find one for me.

Everything was handled smoothly and professionally, from availability checks to invoicing and shipping. I really appreciated the warm and thoughtful communication!!

The quality of the product is beautiful, and the entire ordering process was seamless. ASEREJE definitely deserves five stars. I wouldn’t hesitate to order again and highly recommend this brand to anyone looking for unique, high-quality pieces and outstanding customer service.

Thank you, ASEREJE! <333

Received my order on time, more than satisfied with the items, great quality and amazing looks! Once in a while online shopping actually turns out better than expected :) thank you!

The quality of their products are very good. Also the customer service team are all brilliant and would like to especially like to thank Miquel who was so very helpful. My daughter absolutely loves her ring. Thank you once again