I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Ver mais
A empresa respondeu
Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Ver mais
A empresa respondeu
My service and mot are great the only downside my car was there from 8 thirty until 6 pm why it seem my car was the last to be done I don’t know why .
A empresa respondeu
An absolute pleasure buying a car from Aston Vauxhall Sonny went above and beyond! The customer care we received by all the staff was excellent! Special thanks goes to Sonny who was the salesperson we... Ver mais
A empresa respondeu
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Escrito pela empresa

Beler Way, LE13 0DG, Melton Mowbray, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Incredibly helpful staff.Really knowledgeable and willing to assist

Resposta da Aston Autopark
Excellent service from start to finish Carly was really nice smooth from start to picking car up highly recommended.

Resposta da Aston Autopark
Good customer service, prompt and reliable. Good price as well.

Resposta da Aston Autopark
Astons are always so helpful and always take the time to answer our questions and make sure we understand everything. The service itself is always excellent and they’re always going the extra mile for us. Been using them for years now, wouldn’t go anywhere else.

Resposta da Aston Autopark

Resposta da Aston Autopark
Excellent service from start to finish, would highly recommend. Many thanks to Blake Dear making the purchase seamless.

Resposta da Aston Autopark
Excellent service, was impressed when they brought the car to my home address for me to test drive as I don’t live locally.
Very friendly staff and smooth handover.
Would highly recommend.

Resposta da Aston Autopark
Easy to book prompt timing and pleasant service

Resposta da Aston Autopark

Resposta da Aston Autopark
Just went in to look for a new car. Guy that I spoke to could not have been less interested if he tried.

Resposta da Aston Autopark
Sonny had taken care of me the whole experience in buying my new family car. He was very understanding about what we needed and went above and beyond to get us what we needed. We purchased a beautiful car and it had easily been one of the most straight forward purchases we have done. I would definitely recommend Aston Melton Mowbray and Sonny for everything! I will be a reoccurring customer in the future. Thank you!

Resposta da Aston Autopark
I recently reviewed Aston about some issues that arose in the purchase of my new car from them and I was less than flattering. I have been sent a link to review them and I think it important to acknowledge how Aston responded to me previous critique and I have to say I was ;am, impressed.
Amanda from Aston called me and she never once tried to excuse what had gone wrong, instead there was an acceptance that things had gone wrong and I was left with the impression there was a genuine desire that Aston will use that as an opportunity to improve its Customer centric focus.
In any organisation errors can occur but it's how a Company reacts to that which truly defines what Customer focus should be.
Well done Aston, I will return in 2028 for my next new car.

Resposta da Aston Autopark
Saw a car I was interested in on line. Phoned the dealer and was immediately impressed by how helpful and knowledgeable Carly was regarding the car. No pressure and a genuine conversation. This was a breath of fresh air as I have spoken to many dealers recently who either have very little or knowledge or try to sell you something you don't want.
I agreed to buy the car and was offered a reasonable price for my car. A date for delivery was agreed and I was kept fully informed .The evening before delivery i was contacted confirming it was happening. The delivery was on time and delt with in a very professional manner. I was given plenty of time to inspect the car before the paperwork was completed. So pleased with my decision.

Resposta da Aston Autopark
I’ve always been completely satisfied with the level of service, the staff are knowledgeable and helpful.

Resposta da Aston Autopark

Resposta da Aston Autopark
Thank you Aston Vauxhall for your excellent service. You have never let me down since 2018. My last experience was the best. I got the car l wanted with the support of Sony( the gentleman that support me through out the process. I was never rushed into anything and he was very pleasant and he answered all my questions.
Aston Vauxhall Melton Mowbray continue with the excellent service you make us proud!!

Resposta da Aston Autopark
Great customer service
Went above and beyond expectations

Resposta da Aston Autopark
Amanda and her team were brilliant, Sorted my issues out without any fuss.
Thank you.

Resposta da Aston Autopark
The service receptionist Clair was excellent,because we had traveled a long way 120 approximately round trip she moved us up the work rota so we wasn’t hanging about all day,the service on the car was carried correctly and the car was returned clean and tidy,the only complaint was the service book was not completely filled in and there was black finger marks in the pages which I tried to wipe off with Dettol wipes as best as I could,otherwise no other complaints

Resposta da Aston Autopark
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.