Aston Autopark Opiniões 

3129
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

My service and mot are great the only downside my car was there from 8 thirty until 6 pm why it seem my car was the last to be done I don’t know why .

A empresa respondeu

Classificada 5 em 5 estrelas

An absolute pleasure buying a car from Aston Vauxhall Sonny went above and beyond! The customer care we received by all the staff was excellent! Special thanks goes to Sonny who was the salesperson we... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Serviço de motorista

Escrito pela empresa

Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.

Multiple Customer Excellence Award Winner

Escrito pela empresa

Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(3129)

188 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Fixed my car ok

Fixed my car ok , everyone was polite
They broke my spare key casing. I had to chase it as they didn't get back to me. I didn't follow it up as i sold the car.

17 de julho de 2025
logótipo da Aston Autopark

Resposta da Aston Autopark

We apologise for the not so perfect experience. We will follow up your concern internally. Thank you for taking the time to leave us a review.

Classificada 5 em 5 estrelas

Sonny is an asset to the company

Sonny is an asset to the company
Very helpful and knowledgeable and always went the extra mile

20 de novembro de 2025
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Resposta da Aston Autopark

Thank you very much for your kind words and positive feedback about Sonny.

We’re delighted to hear that you found him helpful, knowledgeable, and willing to go the extra mile. Comments like yours are greatly appreciated and will be shared with him and the wider team.

Thank you again for taking the time to let us know about your experience!

Classificada 5 em 5 estrelas

Great service. Thank you

My vehicle picked up and returned to me on the same day. Serviced , cleaned and the appropriate paperwork achieved at the price quoted. Again - many thanks.

20 de novembro de 2025
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Resposta da Aston Autopark

Thank you very much for your review!

We’re pleased to hear that your vehicle was collected and returned on the same day, serviced and cleaned as expected, and that everything was completed in line with the quoted price. It’s great to know the process met your expectations from start to finish.

Thank you again for taking the time to share your experience — it’s very much appreciated!

Classificada 5 em 5 estrelas

Pleasure to deal with Astonvauxhall

Carly was very good from the word go, could not have made it any easier, knowledgeable and friendly was a pleasure dealing with her, would also mention Blake who was also very helpful, would have no hesitation in recommending Astonvauxhall to anybody

13 de novembro de 2025
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Resposta da Aston Autopark

Thank you very much for your kind words!

It’s great to hear that Carly looked after you so well from the start, and we're pleased Blake was also able to help along the way. We’re glad the experience felt straightforward and friendly. Your recommendation means a great deal to us!

Thanks again for choosing us!

Classificada 5 em 5 estrelas

Process was well managed by sales…

Process was well managed by sales consultant Blake Dear so 5 stars for him

30 de outubro de 2025
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Resposta da Aston Autopark

Thank you for taking the time to leave your feedback! We're pleased to hear the process was handled well and that Blake looked after you throughout. Your 5-star recognition is much appreciated.

Thanks again for choosing us!

Classificada 5 em 5 estrelas

I was really pleased with the service…

I was really pleased with the service from Aston. Sonny made buying a new car simple and straightforward from the beginning. He was very pleasant and knowledgeable. He didn't try to oversell the extras which I think is a good thing. Very pleased with my new car.

7 de novembro de 2025
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Resposta da Aston Autopark

Thank you for your review! We’re glad to hear you were pleased with the service and that Sonny made the process of buying your new car straightforward - we will pass on your comments to him!

We hope you enjoy your new car, and if you need anything further, we’re here to help.

Classificada 5 em 5 estrelas

Fantastic attentive service.

Fantastic attentive service.

23 de outubro de 2025
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Resposta da Aston Autopark

Thanks for your feedback!

We’re pleased to hear you found the service fantastic and attentive. We appreciate you taking the time to leave a review, and we're here if you need anything in the future.

Classificada 5 em 5 estrelas

Very efficient

Very efficient, competitive prices, kept fully updated,Having ordered on line and never attended showroom whole experience was seamless and professional even down to deliver to my doorstep and brief tour of vehicle. Blake kept me informed at all stages till delivery. Would definitely recommend this dealership.

31 de outubro de 2025
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Resposta da Aston Autopark

Thank you so much for taking the time to share your experience! We're delighted to hear that the process seamless - that is our plan!

Blake will be thrilled to hear your kind words — keeping customers updated at every stage is something we take pride in.

Enjoy your new vehicle, and thank you for recommending us. We truly appreciate your trust!

Classificada 4 em 5 estrelas

Excellent service from start to finish…

Excellent service from start to finish although a little expensive

17 de outubro de 2025
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Resposta da Aston Autopark

Thanks so much for your kind words! We're really pleased you were happy with the service throughout. We appreciate the feedback.

Classificada 1 em 5 estrelas

Went in for a service got my car back…

Went in for a service got my car back with a broken badge and they completly drained my battery and didn't give the car a wax what I paid extra for and they said they would put this forward and still not had a reply back after I spent 440 for a service

2 de outubro de 2025
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Resposta da Aston Autopark

We are sorry to receive this email, the service team will call you tomorrow.

Classificada 5 em 5 estrelas

Helpful friendly and professional…

Helpful friendly and professional service as always

23 de outubro de 2025
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Resposta da Aston Autopark

Thank you so much for your kind words! We're really glad to hear you found the service helpful, friendly, and professional.

Thank you again!

Classificada 5 em 5 estrelas

Great friendly service

The car was collected and returned on time, i was given a video of the service as it was done so no hidden suprises. Ty Astons

23 de outubro de 2025
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Resposta da Aston Autopark

Thank you for your great feedback!

We're glad to hear your car was collected and returned on time, and that the service video gave you full peace of mind. We really appreciate your trust in us and look forward to helping you again in the future!

Classificada 5 em 5 estrelas

Excellent all round service.

4th. new car I've had from Aston Vauxhall since 2015 which in itself speaks volumes and, knowing the car I wanted, I was able to negotiate purchase and delivery by email with the exception of the most recent, being my first electric it needed a test drive. Big thankyou to Blake.

12 de novembro de 2025
Opinião espontânea
logótipo da Aston Autopark

Resposta da Aston Autopark

Thank you so much for your fantastic review! We truly appreciate your continued loyalty — returning for your fourth new car since 2015 really does mean a lot to us. We’re delighted that the process has been smooth and convenient for you, and that we could arrange everything just the way you needed, especially with your first electric vehicle.

We’re also thrilled to hear Blake took great care of you. We’ll be sure to pass on your kind words.

Thank you again for your custom — we look forward to seeing you next time! 🚗✨

Classificada 5 em 5 estrelas

Very friendly working by this…

Very friendly working by this receptionist my work on the vehicle was done on time nice and clean space

17 de outubro de 2025
logótipo da Aston Autopark

Resposta da Aston Autopark

Thank you for your feedback - we appreciate you taking the time to share your experience and hope to welcome you back again!

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