Babyliss Opiniões 

I had a problem with an old set of Babyliss heated rollers and it took a while to find out that it could not be repaired. They gave me a significant discount off a new set, despite the fact I wanted to get a larger set than I’d had. It was delivered very quickly and I’m delighted with it as they have updated various parts and it’s hugely better than the old one!

Very fast response and brilliant information on what to send for the details needed. Swift action and result/ Well done.

The nozzle was missing from my hairdryer box. A whole new hairdryer was received a few days after I contacted customer services. Even the guarantee was extended as I had purchased it in advance as a gift. Returns process was quick and easy

What a great company. My hair trimmer developed a fault with weeks left of a 5 year warranty. After sending them an email they quickly responded requesting details of the product and fault which I sent. Unlike many companies who make things hard Babyliss within 48 hours had agreed to replace the product with a limited warranty. What an excellent service and sets an example for others to follow. In all honesty the trimmer prior to this faulty had been brilliant. 10 out 10 Babyliss, for service and products.. Simply the best!! Thank you...

Great costumer service, sorted my problem fast and efficient.

The best and quickest customer service I have ever received and resolved the issue with a replacement product with a week over the festive period too. Faultless service.

Exceptional communication . Immediate responses to mails sent in spite of it being the Christmas Holidays. Very impressed indeed A brilliant company to deal with. Nothing was too much trouble. Would certainly recommend.

I cannot fault the customer service I received to day .
My rotating hair drying brush was faulty & still under guarantee so an email was sent asking if there was anything that could be done .
A replacement was sorted & a £10 goodwill gesture added which was such a kind thing to do .
Thank you so much

Hairdryer stopped working after 1 year..unable to be fixed an new replacement sent out.. excellent customer service

Service was absolutely excellent very helpful very easy to contact reply was very quick also

Straighteners developed a fault after 12 months and were still under guarantee. Emailed customer service , responded immediately with additional info requested and had a confirmation new straighteners were being dispatched - all within 48 hours. Straighteners received 2 days later - in the week before Christmas! Exceptional service and hair maintained !! Excellent. How customer service should be. Thank you.

I have contacted the customer service because my straightener stopped heating, which was weird as my previous I had gifted to my mom after almost 10 years using and it still works great.
Without any issue or delay they sent to me a new one which arrived plenty of time before Christmas.

I am beyond thrilled with this customer service experience.

My hair straighteners suddenly decided to stop working. As they had a 5 year guarantee and were only 2 years old I contacted Customer Services for advice. After talking to Angelika, she detailed in email the information needed. This was duly sent. My original phone-call was late on Monday afternoon, Tuesday morning I received an email to say the straighteners would be replaced FOC. Wednesday morning I received them. Fantastic!

My 2½ year old straighteners developed a malfunction. As they had a 5 year guarantee, I emailed Babyliss with the details. I received an immediate response asking for relevant info and pics of the product. I responded to this after they had closed but by 9.30am the next day, I had a response saying a replacement set were being dispatched and giving details of how to return the faulty set including a paid postage label.

Absolutely brilliant service. 10/10. Thank you so much. Others could learn a lot....

They have the worst payment processing! Ordered $500+ dollars worth of items. Checked my bank account and there were 3 charges totaling $1000+. I called and was told oh those are soft holds on the order and will fall off in 2 days. This would be fine if everyone was made of money and not trying to buy additional Christmas gifts at the same time. So they have $500+ of my money locked up in my bank account for 2 days probably 4 now as the weekend is coming. I have never had a company that sells goods do this in my 36 years. You need to look into this and figure out a better way to process these payments. Absurd.

Very responsive and easy to follow instructions on what information to provide to request a replacement under warranty. Replacement arrived the next day!

The SUPER-X METAL SERIES X-BLADE Razor .. although advertised as A fabulous product via A glitzy new TV ad campaign .. is doomed to failure because of its (wait for it ...) .., PRICE!
I'm sure that this wonderful looking product could indeed take the lead in A very lucrative market .. BUT .. I won't even try on at £60 .. when the cost per shave ratio simply doesn't add up !!! HALF THE PRICE and I'll give it A go .. Keep it OVER PRICED and I won't !
Until then .. the other shaving product manufacturers will continue to dominate the market and monopolise by stealth A mans basic need to shave regularly!
£60 ... NO WAY !!! £30 .. MAYBE !!

Customer service from this company is the best I have experienced in a very long time! Similar to Dyson they really take ownership of their products and treat their customers as a priority. Its customer service like this that make brand loyalty a real thing! Which sadly too few companies do nowadays. The product i have is the Babyliss Wand and not only do i love the product but was gutted when I could not get a spare part for my plug. Which thanks to them I now have on the way! Bravo Babyliss! Best hair products on the market with customer service to match!

I bought a beard trimmer that I was really happy with but then it stopped working. I contacted customer support and they were brilliant and supper helpful.
I would highly recommend this company and would definitely buy from them again.