Bamboo Flooring Co Opiniões 

very good service. also very helpful.

The product is very good and the samples came quickly.

Very clear website.. samples offered were available promptly…

The order was made accurately, the delivery was as promised and the product remains outstanding!

The quality of the product is high. We bought the 10mm natural bamboo flooring and it is a lovely colour. The finished floor is beautiful. My husband fitted the floor and says that in one or two places the instructions could be a bit more comprehensive. The straight forwarded sections of the floor are easy to fit but an older house, like ours, requires some skill to fit the nooks and crannies. Your tools need to be up to the job. Delighted with the end result. Delivery was super speedy.

Great quality wood. I have bought from bamboo flooring 3 separate times now. Perfect for fitting and extremely hard wearing and aesthetically pleasing. Only 4 stars as delivery by palletline does not allow for being wood into house only driveway or garage. This means elderly people need to hire someone to move to house for climatisation before fitting can be done

Looks good when laid & easy to work with

Great product promptly delivered, helpful advice.

Love our new bamboo floor. It’s warm in colour and to the touch. Delivery was quick and efficient

Received bamboo sample very promptly. Thank you!

Friendly and easy phone services, fast delivery. very please with the service

Everyone was friendly, helpful and attentive. They all seem happy to be working for the company. Resolved minor problem over delivery arrangements for separate orders from Bamboo & Ambience and refunded the delivery charge.

Excellent service and very fast delivery. The bamboo flooring is great quality and will definitely buy again for another room

Really helpful with the return of surplus flooring.

Good service - they answered my questions on the phone so that I understood exactly what I needed to know. Good quality flooring. I'm really happy with both the flooring and the company.

Flooring was delivered promptly and was much better quality than expected. We are absolutely thrilled with the floor now it has been laid and think we may now do another room the same.

Flooring is excellent quality, the delivery guy was professional and friendly, i dont really have any complaints but always leave a star as room for improvement when I purchase again which im sure I will be.

Great service, good quality product.

Very disappointing experience. I would not buy from this company again.

We bought bamboo flooring from The Bamboo Flooring Company for over £1,000. The floor was sold with a 25-year structural warranty. After installation, gaps started appearing around the perimeter of the room. The company inspected it and gave us £200 compensation and filler, which in my view speaks for itself — there was clearly a genuine issue.

We now have a much worse problem: the flooring is lifting/moving underfoot in multiple places. It is not just cosmetic; parts of the floor press down when walked on and lift back up afterwards.

When I raised this under the warranty and Consumer Rights Act 2015, the company refused to offer any refund and blamed the installation. Their position is that the product is not faulty because their appointed “independent” flooring inspector says so. They say the same thing repeatedly: the flooring has been sold worldwide, they have sold thousands of square metres, and therefore the product cannot be faulty.

I fully expect the company to reply to this review saying I did not follow the instructions, that an independent expert inspected it, and that the fault is mine. That is exactly the point. In my experience, once there is a problem, they rely on their inspector and blame the customer/installer rather than taking proper responsibility.

The instructions did not clearly state some of the points now being used against me, yet the company is relying on them to reject the claim completely. A 25-year warranty means very little if, when something goes wrong, the answer is simply “installation fault” and no refund.

Based on my experience, I would strongly warn others to think carefully before buying.