Bamboo Flooring Co Opiniões 

This is the third purchase of bamboo flooring and the reason is because if the flooring or in this case skirting becomes subject to any damp it does not like it at all.
We live in an old Georgian house and so can expect a certain level of damp despite various treatments.
I contacted the bamboo flooring company to explain my issue and was told basically to get the damp sorted first! I bought more skirting and finished the phone call feeling like I had been dismissed!

Great customer service.

Quick sample delivered. The product looks great, and I will definitely choose one of these floor .thank you.

The quality of the product is excellent, which made installing the flooring much easier. I am withholding the fifth star because more precise and detailed instructions—both before purchase and during installation—would be helpful, as well as suggestions regarding the tools needed for cutting.

Very qyick response to my sample request. They arrived the next day and were well packaged with further information.

Bamboo flooring are excellent but sell let down by EVRI delivery company. The item had to be resent using Dpd. Both delivery companies were planned for next day rapid delivery by Bamboo brilliant service

They arrived on time and undamaged

As a past customer I would say things are much the same. Quality products that are built to last. If I had one very small complaint it would be that it took a day or two longer to be delivered than previous orders.

Always order our floor cleaner from you and receive it promptly.

The information on the progress of the order was timely and accurate. Arrived on time and with the one hour advance notice. Excellent courier with a very friendly and helpful driver.

I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm very impressed. All neatly packed with plenty of info on each!

Very fast response and samples have helped us to decide on our future purchase

Very easy ordering, product great, helpful company. Flooring looks lovely

The flooring looks exceptional and was delivered in quick time. I contacted customer services a few times and they were very helpful with product advice and delivery information. I am yet to lay it but so far so good.
Update September 2026
I fitted the floor and all went ok, I had to order more skirting board and when it came it was a completely different colour. I get that it’s a natural product but this is a completely different colour and was much darker. This looks a mess against the rest of the floor and skirting.

I emailed customer service (Neil Ellis) and was pretty dismissive and was not helpful at all. He told me it was a new batch and there is nothing he could do.
You would expect a warning when ordering but there is nothing.
So after spending over £180 on skirting I am now left with the option of taking it all off and starting again or leaving it looking a mess but I really do not want to have to deal with company again. So beware when you order and don’t expect any after sales help.
You can also see by their
answer below how bad their attitude is.

came 30 mins early, delivery guy pleasant.

Amazing service. Quality product which looks stunning. Very reasonably priced

I'm very happy with the product, particularly compared to oak flooring where much filler is used, and often of the wrong colour. The order arrived swiftly and the advice from Neil and the team proved invaluable. The price was also great.

I was so impressed with bamboo flooring. I placed order at 3pm the good delivered next day before middle day great service 😀