Excellent process with actual customer service! First the ordering process was easy, the tracking accurate, the driver called me as I was not home at the time making it easy for me to let him know w... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Service was good. The item i purchased took a while to arrive in their facillity but the shipping was faster then i expected. I used Paypal as a payment method but i dont know if it was Paypals fa... Ver mais
Beställde en Google Pixel 6 och är hur nöjd som helst med köpet och leveransen! Jag hade aldrig hört talas om det här företaget innan och kollade också upp om det är legit. Kan säga att allt gick j... Ver mais
Wenn man bereit ist, für nicht in Deutschland verfügbare Produkte ein wenig mehr Geld auszugeben, ist Big Apple Buddy zu empfehlen. Meine bestellten Beats Fit Pro waren bereits 4 Tage nach der Bestell... Ver mais
Informações sobre a empresa
Informações de contacto
New York, Estados Unidos da América
- hello@bigapplebuddy.com
- www.bigapplebuddy.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Do not order from this company
Do not order from this company. After receiving important duty taxes, I refused the package. Instead of refunding me, they first completely refused. After a few emails they accepted but charge 87$ for return fee which barely left anything to refund. They are falling back on their FAQ section to justify their position. This is the kind of company that will use small prints, FAQ conditions not to refund you if you don't like or don't want the product anymore. Make sure if you order that you won't need to return the item you purchased
First time user, definitely recommended
Ordered an Aura Walden frame delivered to Japan. Arrived within a week, the early end of the estimated delivery period.
Entire experience was smooth, from ordering to receiving the product. Additional duty was charged but this was expected given transparency from Big Apple Buddy at time of order.
First time user, will certainly recommend others looking for shopping concierge services.
Thank you!
Very quick service and good feedback
Very quick service and good feedback, would use again
Great costumer service.
Great costumer service.
Quick and easy delivery from the US.
Would certainly buy here again in the future!
Great service great speed good…
Great service great speed good communication and a solution for a problem
Great service
Great service, easy to track progress (purchase, arriving in USA warehouse, dispatch, arrival in Australia) and good follow up by BAB. Luggage item arrived in excellent condition. A great way to purchase an item overseas when the supplier does not provide that service.
Reliable
Super reliable. I received my order ahead of schedule and in perfect condition. I am very satisfied with the quality of service and the concern in confirming receipt of my parcel. I highly recommend them.
Quick turnaround & reliable delivery
Recieved my Galaxy XR headset + controllers in practically no time at all and all in perfect condition. Very satisfied with the quick turnaround and quality of service.
delivery very fast
delivery very fast. perfect condition. service is great - as one would excpect and above. 100% recommendation
Tecovas Boots & Belt
Took on my order for Tecovas boots & belt.
I was kept informed of the parcel tracking and the delivery occurred as advised.
Great sercive, will use again.
Excellent experience.
Excellent experience.
I ordered a Coach Erin Shoulder Bag through Big Apple Buddy. Everything went very smoothly. They were very responsive to my request because the bag was not available on their website, but they were able to order it for me. The package tracking was excellent; I was able to track the package throughout its journey to Belgium. I am delighted with the service.
Excellent experience
Excellent experience. Unfortunately when my item was checked by the BAB team it had a quality issue, and so did the replacement! To be clear, this was a quality issue with the supplier and NOT BAB. I was so relieved to have the BAB thoroughly inspecting my items before forwarding, as trying to return them from Australia would have been very annoying and probably expensive. The BAB handled the returns and inspection of the replacement items with excellent communication and without a hitch. 3rd time was the charm and I love my item. Absolutely 100% worth the service fee going through BAB. Thank you BAB team!!
Bought a galaxy XR headset from Big…
Bought a galaxy XR headset from Big Apple Daddy last week. Ordered on the Thursday, imported over the weekend and delivered on the Monday. Fantastic service and they kept me informed off exactly where my package was in the delivery process at all times. Really great service, would definitely use them again.
Great USA Shopping service and delivery to Ireland
Great shopping and delivery to Ireland. Thanks to Phillis and her team my purchases arrived today well packaged and very quickly. Sale price reduction covered the cost of shipping and taxes into Ireland. Well done and continued success to Big Apple Buddy.
Arrived exactly as stated
Arrived exactly as stated, fast delivery , very efficient , would definitely use them again
Excellent customer service
Product is faulty and they will not…
Product is faulty and they will not take it back. I am inside the product companies return window but apparently not theirs.
Alles super !!!
Absolut positive Erfahrung mit dem Shop gemacht.
Nach 10 Tagen mein Paket erhalten. (Sogar noch vor angegebenen Liefertermin)
Versandkosten etwas zu hoch aber ansonsten gerne wieder !
I can no longer get the Chaco sandles…
I can no longer get the Chaco sandles in Canada. They are the only brand that fit me properly and provide the much needed support I need for Achilles and Plantar Fasciitis issues. So I ordered 2 pair. The shipping was expensive, but nothing to be done about that. Received very quickly with a follow up email to ensure I received them. Very thoughtful extra gesture.
Great service
Great service. Reliable and kept me informed with accurate information about delivery. Would use again,
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