Excellent process with actual customer service! First the ordering process was easy, the tracking accurate, the driver called me as I was not home at the time making it easy for me to let him know w... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Service was good. The item i purchased took a while to arrive in their facillity but the shipping was faster then i expected. I used Paypal as a payment method but i dont know if it was Paypals fa... Ver mais
Beställde en Google Pixel 6 och är hur nöjd som helst med köpet och leveransen! Jag hade aldrig hört talas om det här företaget innan och kollade också upp om det är legit. Kan säga att allt gick j... Ver mais
Wenn man bereit ist, für nicht in Deutschland verfügbare Produkte ein wenig mehr Geld auszugeben, ist Big Apple Buddy zu empfehlen. Meine bestellten Beats Fit Pro waren bereits 4 Tage nach der Bestell... Ver mais
Informações sobre a empresa
Informações de contacto
New York, Estados Unidos da América
- hello@bigapplebuddy.com
- www.bigapplebuddy.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great company and best service
the order has been correctly processed and delivered. No damages or delays. The quality of the product was excellent. the communication/service with the company was excellent. Many thanks to Phillis Chan.
Charlotte Issa, Frankfurt, Germany
Great service!
Great service!! I live in the Netherlands and the customer service (Phillis) aswell as the shipping and track service from FedEx, it was all perfect.
I really would recommend Big Apple Buddy!
A Trustworthy Company
This is by far the best customer service,
Original premium items, which ship to the UK by Fedex that makes it easy to track,
excellent customer service
100% Reliable & Legit
100% Reliable, ordered my product and received it within 7 days from USA to Thailand. Great customer service as well. Well recommended for people who wants to shop for US products and ship it anywhere in the world !
Great company I would reccomend.
Everything went smooth with this company.
I wanted to order some Govee Glide Wall Lights to add lightning to my gaming setup but Amazon and any other company i looked into doesnt ship to my country so this company saved my day because after i ordered it from them the govee lights arrived in perfect condition within 2 weeks and now i can finally complete my setup.
Great service!
I made an order from Portugal. My order was delivered at the expected time with a nice message inside without any damage or any other problems. The website had the status of the package at every stage so I always felt informed.
Yoga 7i (16″ Intel) 2 in 1 Laptop…
Yoga 7i (16″ Intel) 2 in 1 Laptop i712700H 32gb Intel Arc. Its impossibly difficult to find this machine in
Europe.
BigAppleBuddy made it happen. Very well packaged and arrived on time, even a day earlier.
Exelent service and will shop there again in the future.
Good and easy shopping service. But beware of extra costs.
Nice and handy shopping service if you want to buy items from the US. Customer service is excellent with swift responses on emails. Really nice is that little details are also thought about like including handwritten 'thank you' notes with orders. This makes it all a little more pleasurable and special to do business with this company. Shipping is also fast.
Just be aware of the costs that can accumulate. Significant shipping fees and service fees can be added up on to the product costs. Also for returns and warranty you'll have to go back to BAB to get it sorted as purchase invoices (from the supplier) will not be sent out to clients and will be kept with BAB. So you then have to pay for the return shipping costs to the US and also an additional service fee for BAB.
Overall a good, easy and trustworthy service. Just be aware of extra costs when you go this route.
Very reliable
My first time to use this store. Very satisfied. Purchased item arrived through fedex in very good condition and in an earlier date.
I felt like a honored customer
I felt like a honored customer in this store. The item (Amazon Kindle Scribe E-Reader 10.2Display With Premium Pen 64Gb - 2022 - Gray) send from US to Czech republic by FedEx. It was delivered on estimated day. The care from Phillis Cham was personal and with interest if after delivery item is OK and my order fullfilled my expectation. I have to say, you exceeded may expectation and make my day better. Thank you and wish all of your customers same experience.
Jelena
good experience
fast shipping, arrived early, polite customer service.
Very good experience
Good buying experience. More importantly the logistics are well managed. BigApple post sale follow up was excellent. Goods received as ordered.
Excellent shopping experience
Extremely professional and an absolute pleasure to deal with every step of the way. You get what you order and on time
Excellent well done Big Apple Buddy
Best on-line shopping experience
This was the best on-line shopping experience I have ever had. December 24 I ordered a Michael Kors puffer on sale at Macy’s and today less than a week later it arrived to me in Sweden. This period included Christmas days so really amazing! It is probably not the cheapest way of buying products from US, but I gladly pay every dollar for this superb, highly efficient and safe handling. Extra plus for the handwritten note from Phillis-a state of the art in custumer service!
I will definitely use BAB again.
Great service for that one item that you absolutely must have
I was looking for a Tumi backpack which Tumi does not sell in Europe. But through Big Apple Buddy I was able to buy it and it was delivered in excellent condition through FedEx.
Luckily the bag itself was being sold at a hefty discount because the handling and shipping costs are not cheap. Of course, that's the price for ordering overseas and they are clearly mentioned upfront on their site before you order. I knew what I was getting into.
From their communication and the included personal note you can also tell the service is run by people that care. Even after the item has been delivered, they checked to see if everything is in order.
Everything fine
Everything fine. Strongly recommend to use services from this company.
Outstanding and personalized customer…
Outstanding and personalized customer service, complete with hand-written note within the package upon arrival. Safe, as advertised, and 100% high standard of service.
easy and fast experience, highly recommend
I had a lovely experience with big apple buddy. I bought a laptop that was only available in the US and shipped to Europe. The process was extremely fast and I did love getting plenty of updates. Even though I didn't need customer service I knew someone would be available easily to chat at anytime which was great. I will certainly buy here again. Thank you!
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