BrewDog Opiniões 

I contacted customer service via email as I was having an issue placing an order on the website. It was not providing the promotion as advertised. This was promptly fixed by brewdog customer service and free shipping was provided to me.

I would recommended brewdog as I love the beer, bars and food!! Great service was provided!

Bei der Ausverkauf Aktion noch ein Paar Biere bestellt , da 40 % Aktion - 3 Tage späzer Insolvenz - keine Ware -Geld weg - Mail vom Insolvenzverwalter , dass nicht mehr zurück gezahlt wird - man solle seine Ansprüche ab dem 01.05.2026 beim Insolvenzverwalter geltend machen - so geht Insolvenzverschleppung heute

I placed an order on the 19 March and was notified that it was out for delivery. I had two days where I was notified it will be delivered ered and it had not. I send an email to customer service and the reply came back it will be delivered yesterday. Still nothing after 3 consecutive days off waiting. Customer service does not exist.

Commande #52208 passée le 15 février, on est le 25 mars, toujours rien reçu et aucune réponse à mes mails.

There was a quality issue with a can of Punk IPA I purchased, but Amber at Customer Service promptly rectified the issue and provided a replacement in short order.

this is the second time i’ve brought from this website their advent calendar was the perfect gift for my dad as well as some custom beers i had ordered for him the customer support is helpful and gets back to you quickly id happily order from here again and will in the future :)

Ich habe am 14.02.2026 eine Bestellung aufgegeben die bereits bezahlt ist.

Diese Bestellung wurde noch nicht Versand. Auf Mailanfragen wird nicht reagiert.

Had a quality issue which was addressed next day - with replacement arranged same day. Issue was handled by Amber who came across extremely personable and sincere in her communication and took immediate ownership to resolve

Ich habe beim Final Sale zwei Bestellungen getätigt.Eine Bestellung ist angekommen die andere nicht.
Ich habe den Kundenservice angeschrieben habe aber keine Antwort erhalten.

Ordered some beer and spirits online and they arrived within a couple of day of the order including one delivery on a weekend. Ended up being a split delivery which I wasn't aware of but a quick ticket raised and Amber responded back courteously and could see the full order had been delivered in the end. Thank you.

Great beer at very competitive prices, great selection of beer , something for every taste, super fast delivery

The delivery company Yodel never delivered my selection of beers I ordered online and the parcel was returned to BrewDog. I have contacted BrewDog several times and been ignored as I have not been given a refund.

Delivery spot on as usual, bringing me a very great selection of beers.

Further to my previous review and customer service "resolving" my query, unfortunately I cannot improve it as the timeline of events they they claimed happened are not the same as reality, so I don't really have all that much faith in customer service either.

I had a problem with a Yodel delivery, Amber from Customer Services responded promptly and resolved the issue swiftly.

Thanks Amber for the information you gave me. IPA punk is not pasteurised, which mean helpfull for health. A good product, taste good. I recommand.

I contacted BrewDog and had communication with Amber. She was super helpful and speedy with her replies.

Spoke with Kim in Customer Service about a defective can of Ale, sealed but empty.
Kim quickly resolved my concerns and kindly reimbursed me for the issue.
Fantastic service, completed amazingly quickly, and a gift for a minor issue. Top marks!

Great beer, always loved the Orange Crush but this review is for the customer service which was fantastic
Had a big order earlier in the month and a couple of boxes went missing.
Yodel delivered 1 box, but for some reason returned the rest to BrewDog and claimed it was delivered to me despite their own tracking showing otherwise.
Got on email to BrewDog about issue and the missing beer was dispatched straight away with no issues.
Great service.

A really easy process to order on line and excellent service for delivery. Great product range. Very pleased and will be re-ordering.