Canadian Affair Opiniões 

4300
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Booked a trip this autumn. Really looking forward to the holiday in September. Initially I spoke and emailed Kasey and then completed the booking with Mark. Both were professional yet... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So very knowledgeable about all this Canada. Allowed me to use credit we still had with them from Covid times. Everything was spot on...including the trip itself. Will definitely return to Canada at s... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Extremely poor service. We booked a hire and a hotel for our upcoming stay in Canada. 3 days after booking received an email saying the hire cars were fully booked. Then 2 days later another email... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just booked a holiday for 2027 and was really pleased with how Gary our Travel consultant suggested places to stay and visit with expert knowledge. We relied on his expertise to build our dream holida... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador turístico
  2. Agência de aluguer de carros
  3. Agência de cruzeiros
  4. Site de pesquisa de voos
  5. Hotel
  6. Agência de viagens

Escrito pela empresa

Our fantastic new office space in London Paddington is bright, modern and ready to welcome you. Settle down in our comfortable seats as a Canada Travel Expert talks you through all the fine details of your big trip. Between your passionate travel consultant and an interactive TV screen, there will be plenty of inspiration.

Welcome to Canada

Escrito pela empresa

Talk to us today
Canada is epic and rich in adventures. A destination of discovery that has something for everyone. As the UK’s award-winning Tour Operator that specialises in travel to Canada, we are dedicated to creating exceptional, once in a lifetime experiences. Whether you opt for one of our tried and tested iconic itineraries or a tailor-made trip to suit your exact needs, you are sure to return with memories that will last a lifetime. Speak to our Canada Travel Experts to help you book your dream holiday: 0207 616 9167
The Canada Travel Experts
We’ve spent more than 25 years exploring Canada, seeking out the things we think you’ll love. Every visit ensures we keep our finger on the pulse to maintain our intimate knowledge of the country, from its cities and wildernesses to the best places to eat. When you book with us, you book with the experts.
World-class partners
You’ll be able to choose holidays from our world-class partners like Holland America Line cruises, Rocky Mountaineer train tours, Fairmont hotels and Avis car hire. We handpick the companies we work with to make sure you have a quality and reliable experience.
Tailor-made experiences
Visit our website and you’ll find carefully curated tours with flights, vehicle hire, hotels and our favourite locations included in the package. But the best part? All our tours can be tailor-made. Just call us to explore your options and talk through the sights you’d love to see. We’ll make sure you don’t miss a thing.
Award-winning holidays
Thanks to the votes of our happy customers, we’ve received gongs at the British Travel Awards for the last four years in a row, including the Gold Award for Best Holiday Company to Canada (Large) and the Silver Award for Best Rail Holiday Company (Large).
Price Match Guarantee
Canada has been our business since 1995. Our strong and enduring relationships with suppliers mean we can promise you unbeatable prices. In the rare eventuality you find the same Canadian holiday elsewhere for cheaper, we'll match it. That way you're guaranteed the best price on all our holidays, every time.
UK-based travel consultants
Our advisors are our greatest asset. Call them yourself and you’ll soon find that their passion and enthusiasm for Canada is infectious. Whether you’re planning a special anniversary, a family getaway or the retirement trip of a lifetime, our advisors will bring your holiday dreams to life.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(4300)

111 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Many thanks to Karen and the team at…

Many thanks to Karen and the team at Canadian Affair for all their helpand pllanning for our family's forthcoming holiday to Canada. Nothing was too much trouble.

14 de abril de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Karen we are thrilled to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a fantastic holiday when you go on your travels.

Kind Regards

Allan

Customer Service

Classificada 4 em 5 estrelas

Thanks for your help.

13 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are happy to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Fantastic Booking Experience …

The whole booking experience from start to end was made so easy by Jemma, she answered every and any questions I had and was very patient and knowledgeable

17 de abril de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Jemma we are thrilled to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Mark was amazing

Mark was amazing. Friendly, knowledgeable and very efficient. Would defo use again

17 de abril de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Mark we are delighted to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Classificada 4 em 5 estrelas

VERY HELPFUL STAFF

2 de abril de 2025
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Resposta da Canadian Affair

Good Afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are happy to hear this.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Amazing help from Adele

Amazing help from Adele, got our trip sorted with no fuss and within budget.

4 de abril de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts Adele we are delighted to hear this fantastic feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your trip.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Alaska Holiday

Alaska Holiday
With my wife and two good friends we wanted an itinerary of our choosing i.e. places visited and time spent at each place, including a 7 night cruise from Vancouver, a Rocky Mountaineer gold class journey to Jasper, Lake Louise etc, 14 nights overall. Also, from Calgary we wanted to stop in Montreal to visit family whilst our friends flew directly home to London.
Having tried two of our usual travel agents, who were not flexible with their itineraries, a friend recommended Canadian Affair. From my first conversation with them, I knew they were well experienced with all things Canada. They arranged all of our wishes and enhanced them with suggestions from their own experiences. Totally satisfied and happy to recommend them.

20 de março de 2025
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Resposta da Canadian Affair

Good morning,

Thank you for your kind review and your kind feedback.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We are thrilled you had a great trip on your vacation.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Rv trip…

Lots of detailed information to help with the booking process this will be the 3rd time I’ve used Canadian affair to book an RV. Trip

27 de março de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your trip.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Please clone Mark Carson :)

I’ve just had a call with Mark Carson, because I wanted to discuss changing my flights. He was amazing!! Mark was very professional, courteous and friendly. It made such a change to have a proper, (and effective) conversation with a call centre associate. My call was answered very quickly as well, which was another lovely surprise. Please clone Mark Carson throughout all call centres :)

24 de março de 2025
Opinião espontânea
logótipo da Canadian Affair

Resposta da Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts Mark we are delighted to hear this fantastic feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on vacation.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Really helpful on the phone very…

Really helpful on the phone very knowledgeable

18 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good Afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are happy to hear this kind feedback this is the level of service we expect.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Diligent and so helpful

We’ve just booked with Canadian affair. Richard was so helpful and very knowledgeable helping us plan our holiday. We’ve left it late to book and so the team had quite a challenge getting us booked into the places we wanted but they persisted and have come up trumps and great alternatives. Thank you so much.

4 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts Richard we are delighted to hear this wonderful feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your trip.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Mark did a superb job

Mark did a superb job in understanding our holiday and proposing a programme that we signed up to.

28 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts Mark we are thrilled to hear this fantastic feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your vacation.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Andrew was very helpful

Andrew was very helpful, I had lots and lots of questions which he answered everyone of them. Just got 19months to wait to go on a trip of a lifetime

28 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel expert Andrew we are pleased to hear this lovely feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have an amazing holiday when you go on your travels.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Great Experience

Canadian Affair are an absolute pleasure to deal with. The advisors are very knowledgeable about the destinations and provide great advice.

28 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are delighted to hear this wonderful feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Promt friendly

Promt friendly

28 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are happy to hear this kind feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Car rental and Canadian trains

Car rental in Victoria, BC - good service and price, car as described with Avis
Booking trains for Canada with very good service at Destination Travel Show in January at Olympia, London. All trains booked with accommodation in 2 hours

26 de fevereiro de 2025
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Resposta da Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback we are pleased to have met your expectations this is the level of standard we aim for at Canadian Affair.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Classificada 4 em 5 estrelas

Very helpful assistant, great locations and arrangements. We shall see how it turns out

Very helpful assistant and what looks like a very suitable holiday booked in great looking places and accommodation. The surprise was that this was not a pre-configured trip as suggested by the promotional material. Arranged car hire allowed for older drivers and with zero excess. Convenient flights by air Canada from LHR.

19 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good Afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are delighted to hear this fantastic feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great trip when you go on your holiday.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Very helpful

Very helpful, gave us good advice. Looking forward to our trip to Western Canada, every intention of using Canadian Affair for our next trip to Eastern Canada and Niagra.

18 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good Afternoon,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are delighted to hear this lovely feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great trip when you go on holiday.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Fundy Bay Holiday Booking

Good understanding of our requests.

14 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are thrilled to hear this great feedback and we will pass this on and hope we met your expectations.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

Kind Regards

Allan

Customer Service

Classificada 5 em 5 estrelas

Staff were brilliant,

Staff were brilliant,
Gave us a couple of options for our travel plans,
Made life very easy,have send before and will use again.

20 de fevereiro de 2025
logótipo da Canadian Affair

Resposta da Canadian Affair

Good Morning,

Thank you for your kind review and your kind feedback.

We appreciate your kind comments about our Travel experts we are delighted to hear this lovely feedback and we will pass this on.

We know your time is valuable and really appreciate you taking the time to provide this feedback.

We hope you have a great holiday when you go on your travels.

Kind Regards

Allan

Customer Service

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