Chinti & Parker Opiniões 

582
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The garment I ordered was beautiful, but much too big. I ended up having to return it on more than one occasion. I did encounter some problems. Julita, from Chinti and Parker, was so supportive and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything is distinctive and excellent quality. I always receive lots of compliments whenever I wear C & P. In an airport, as we were boarding once a lady remarked, “We are all wondering what you... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Overpriced garments that don’t last , pill and get holes in after only being worn twice!!! And then this company do absolutely nothing about it!!! Better off buying from M&S as Chinti & Parker pro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an issue with delivery options to my postcode, and the customer care team, specifcally Julita, went above and beyond to help. They were responsive, helpful and wonderful to deal with. Add... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa
  2. Designer de moda
  3. Loja de moda feminina

Sobre Chinti & Parker

Escrito pela empresa

Shop New In
£95 Basics Collection
Shop Sale
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Contact Customer Service

About Chinti & Parker

Chinti & Parker aims to enliven and invigorate women’s wardrobes with knitwear that celebrates joyful colour, timeless shapes, and innovative texture.

Chinti & Parker’s full offer includes knitwear which packs a sartorial punch. Signature styles such as, luxe loungewear, nostalgic collaborations and colourful separates.

Uplifting and positive, Chinti & Parker's pieces are made from the highest quality materials and stand the test of time. Made with consideration and kind to the planet.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

582 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 23% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(582)

29 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fa La jumper

I ordered a Christmas jumper in the sale. It arrived quickly. It is of great quality and I can’t wait to wear it next Christmas.

26 de dezembro de 2024
Classificada 3 em 5 estrelas

I am pleaded with the overall quality…

I am pleaded with the overall quality of two of the garments. Beautiful design, classy.
One garment had a darker area across the knitt, and it looks l7ke a stain, so I am returning that.
The website site for returns is not ad easy to use as many other companies. I did eventually work it out.
I would definitely order from the company again.

26 de dezembro de 2024
Classificada 3 em 5 estrelas

My first and I fear my last puchase.

This was first experience of purchasing from C&P and sadly I think it may be my last. Despite paying a £5 delivery charge (which for most retailers would buy expedited delivery) it still took a good week for my item to arrive. I decided to return the item as believed that the item would not have the longevity it should have for the high price paid. It cist me a further £5 for return postage and a week later I am still awaiting the refund, this despite receiving an email confirmation that they received the item just a day or two later. For me there are retailers that are streets ahead with regards to their delivery timescales, postage costs and returns process. Such a shame but customers deserve better.

20 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed. Overpriced.

Extremely poor product quality and undoubtedly overpriced - even if discounted. The jumper was much thinner than you would expect and it started to bobble on the first wear. By the second wear it looked really old and was collecting lint. I had it drycleaned and it now looks really old and tatty. I was in touch with C&P but they were very dismissive of my concerns and said customers should be debobbling weekly and they sent me a comb! I have sent them photos as requested and still had to chase. Waiting to see what they will do now but based on my experience so far - they don't really seem to care about brand quality or the customer experience. I am fed up but just want to warn people not to be fooled and don't waste your money if you are expecting White Company or Boden quality.

3 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ridiculous cost to return.

Ridiculous cost to return.. It cost me £12.95 to buy an item and return. Postage £4.95, £3.00 insurance, £5.00 return Fee.
I was refunded for the sweater… but it cost me £12.95. I won’t be buying from them again, the jumper was sub standard which is why I didn’t want to keep it.

19 de novembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

This review is overdue but.....

This review is overdue but....they have the most adorable selections BUT after spending $600 on what I believed to be a luxurious lounge 100% wool sweatsuit, I found myself with a stretched out pilled mess after one wear! My first issue was when I tried to return the outfit for a smaller size, I found I would have to pay half as much as the order to return and get the correct size. I decided to keep it and lalyer with it for a better fit. I don't mind so much that I couldn't return it, I do mind however, that I splurged so much on an outfit I thought would at least give me a few wears before showing sign of wear. I dry cleaned it to avoid it looking more shabby. If there was a way to attach pics I would. For such an expensive outfit from a what is supposed to be a luxurious brand, I didn't expect it to 1. have a "Made in China" tag. 2. wear so very badly. 3. have such poor customer service BUT lesson learned!

3 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Returned for a refund.

I didn't like the shade of grey, and it was so itchy I sent it back for a refund. I feel like the sets used to be softer, and now more scratchy and cheap. I wanted to love it, but couldn't.

25 de outubro de 2024
Classificada 3 em 5 estrelas

I recently bought two pieces of…

I recently bought two pieces of clothing. Their design is eye-catching and very nice, as always with this brand. However the length of sleeves varies substantially between both models I purchased (in one case I have to fold them twice) and one of the pieces arrived dirty/with a black stain and unfortunately it’s my second order with such a fault, which is disappointing.

23 de agosto de 2024
Classificada 2 em 5 estrelas

Unresponsive customer service and faulty product

I bought a cashmere sweater. Within a few short months and after one cold hand wash the seam under the arm had come undone. I contacted the company and they asked for photos.i sent photos and they didnt respond. I followed up again and no reply. Disappointing customer service and product.

5 de julho de 2024
Opinião espontânea
logótipo da Chinti & Parker

Resposta da Chinti & Parker

Hi,

I’m so sorry to hear about your experience, and I sincerely apologise for the inconvenience this has caused. This is not the level of service we aim to provide, and I’d like to make it right.

Could you please provide me with your email address? I’d like to look into this further and ensure we resolve the issue as quickly as possible.

Thank you for your patience, and I look forward to assisting you.

Classificada 5 em 5 estrelas

Delivery was quick

Delivery was quick. Packaging was nice.

13 de agosto de 2024
logótipo da Chinti & Parker

Resposta da Chinti & Parker

Dear R Tang,

Thank you for taking the time to write this 5-star review!!

Kind regards,
Chiti & Parker

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