Destinology Opiniões 

3121
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have been using destinology for many years and have never been disappointed. There commitment to customer service is incredible as has been proven once again with my latest booking with Isaac. He... Ver mais

Classificada 5 em 5 estrelas

Another great experience with Destinology😊 Emma O ‘Reilly was really helpful both with providing different options to meet our criteria and sourcing the best flights to suit us . Once choices wer... Ver mais

Classificada 5 em 5 estrelas

We have booked two holidays this year with Destinology, the main reason for this would be their friendly, helpful team, so responsive and knowledgeable. A stand out for us would be Georgina Martin wh... Ver mais

Classificada 5 em 5 estrelas

We have just booked a trip for next year with Destinology and yet again the service we have received has been first class. Our travel consultant Pete Wellman has been incredibly patient with all of ou... Ver mais

Informações sobre a empresa

  1. Operador turístico
  2. Site de pesquisa de voos
  3. Hotel de luxo

Sobre Destinology

Escrito pela empresa

Destinology An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(3121)

454 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Emma O'Reilly was superb at supporting…

Emma O'Reilly was superb at supporting our search for a great new holiday destination. We have been to Greece, Turkey, Mauritius and even Barbados, and this year wanted to go somewhere new again. We settled on Montenegro, and with Emma's help (which included calling up the hotels and asking them about their Live music / beach clubs) have found what we hope will be the perfect combination of rest and action! Thank you Emma.

12 de maio de 2026
Opinião espontânea
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Resposta da Destinology

We are so pleased to hear our team member provided such excellent support in finding your new holiday destination. We hope Montenegro provides the perfect blend of relaxation and adventure! Thank you for sharing your wonderful feedback.

Classificada 5 em 5 estrelas

First booking

Georgina explained the package well gave me a few options as well. I was very happy with my first experience with you.

11 de maio de 2026
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Resposta da Destinology

We are so glad you had a great first experience with us and appreciate your kind words!

Classificada 5 em 5 estrelas

Ryan is always super helpful

Ryan is always super helpful, he is knowledgeable and if he doesn’t know something for sure he will make every effort to find out .
I always feel he has my back , making sure he gives me the best deal that he can . I have recommended him several times to friends .

5 de maio de 2026
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Resposta da Destinology

We appreciate you sharing your positive experience. It's great to hear that Ryan always goes the extra mile to ensure he provides all of the information needed to support and that you feel valued. We're thankful for your recommendation!

Classificada 5 em 5 estrelas

Excellent service from Claire

We booked our recent holiday with Destinology, as well as our Honeymoon a few years ago. Both times we were lucky enough to deal with Claire. She has been so helpful both times in making sure we got exactly the trip we wanted. Her advice and knowledge have been so valuable, in particular when recent world events meant our plans had to change at relatively late notice, Claire went out of her way to ensure we still had a fantastic break. We would definitely recommend Destinology and book with them again.

14 de abril de 2026
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Resposta da Destinology

We're happy to hear that we could provide you with fantastic holidays and especially your special Honeymoon! It's wonderful to know that our advice and knowledge were valuable, especially when your plans needed to change. We appreciate your recommendation and Claire will look forward to assisting you again.

Classificada 5 em 5 estrelas

Another holiday booked!

Just booked a fabulous holiday which we are really excited about. Jo was incredibly responsive and I appreciated her knowledge and advice when comparing options.

5 de maio de 2026
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Resposta da Destinology

We're happy to hear that you're excited about your upcoming holiday! We appreciate your kind words regarding the assistance you received from Jo while booking. Thank you for your feedback!

Classificada 5 em 5 estrelas

Cruise

I booked my holiday with Maura who was very friendly and professional. Called back when she said she would.

6 de maio de 2026
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Resposta da Destinology

We're happy to hear that your booking experience was so positive! We appreciate you mentioning the friendly and professional service you received from Maura. Thank you!

Classificada 5 em 5 estrelas

Craig is consistently prompt in his…

Craig is consistently prompt in his response and delivers what I am asking for (and more besides).

24 de abril de 2026
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Resposta da Destinology

Thank you for sharing such positive feedback. Craig will be pleased to see he has delivered over and above.

Classificada 5 em 5 estrelas

Family trip booked with Emma O’Reillu

We booked our holiday through Emma O’Reilly at Destinology. Our original holiday to Mauritius had to be cancelled due to issues in UAE. When we were ready to rebook Emma was brilliant. I am very picky and have a lot of questions. Nothing was ever too much for Emma. She was patient and gave excellent advice. She’s also great at understanding your needs. We are travelling with 3 kids and her proposals always include consideration of flights times and hotel locations. We have booked all our family holidays with destinology and have no complaints.

21 de abril de 2026
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Resposta da Destinology

We are sorry your original plans had to be changed. It's fantastic to hear that Emma has managed to guide you so well and rebook your family holiday. We hope you have a fantastic time and appreciate your kind words.

Classificada 5 em 5 estrelas

Fantastic service and follow up support....

I have previously booked a cruise with Destinology and had a great experience through the whole process. I was looking at cruises for July 26 and came across a really good deal on Seven Seas Splendour. I contacted Destinology and spoke to the TA Maura, she was extremely knowledgeable about the product and listened to my requirements. Within a couple of hours we were booked on the cruise with transfers, pre and post cruise hotels and flights arranged. Maura made the booking experience effortless and filled me with the confidence that should I have any further queries she was only a phone call away to support my requirements. 5 star service!!

21 de abril de 2026
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Resposta da Destinology

We're happy to hear that you had another great booking experience with us. It's wonderful that Maura was so helpful in arranging your cruise and travel plans. We appreciate your kind words and are glad we could provide a 5-star service!

Classificada 5 em 5 estrelas

Great bespoke service all around

We have just returned from our Easter trip to Sri Lanka and the Maldives. Sri Lanka was a new destination for us and Juliet at Destinology couldn't have been more helpful to take her time to explain the various options to us. She made some great suggestions that were tailored to our family that made the whole trip so memorable. The itinerary she composed for us struck the perfect balance in terms of culture, breaks and sporting activities to keep the teenager entertained.
Once on the trip we were incredibly well looked after on the ground throughout the entire journey. An absolutely seamless experience and we will definitely use Destinology again to book our next trip!

1 de abril de 2026
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Resposta da Destinology

We're happy to hear that your Sri Lanka and Maldives trip was memorable! It's great to know that the itinerary was well-suited for your family, and that you were well looked after. Thank you for your positive feedback; we appreciate it.

Classificada 5 em 5 estrelas

Exceptional service

Exceptional service - Jo Robinson was fantastic - she went the extra mile to secure our preferred room type at the hotel, and was so patient when I was deciding between various options. I can't recommend her or Destinology enough!

14 de abril de 2026
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Resposta da Destinology

We're happy to hear that you had such a positive experience booking with Jo! It's wonderful knowing we could assist you in securing your preferred room and provide patient support during your decision-making. Thank you for your recommendation!

Classificada 5 em 5 estrelas

We are returning customers to…

We are returning customers to Destinology We find the service is professional and we appreciate being able to speak to our travel advisor when needed...

7 de abril de 2026
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Resposta da Destinology

We're happy to hear that your booking experiences have been so positive! We appreciate your continued trust in our services.

Classificada 1 em 5 estrelas

Very poor service during return trip…

Very poor service during return trip via Doha ..flight cancelled by airline over 6 weeks ago and still no refund "allegedly'?

8 de março de 2026
Opinião espontânea
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Resposta da Destinology

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and for the frustration and inconvenience this situation has caused.

As advised by our team last week, your refund is being processed directly by the airline, Qatar Airways, and unfortunately timelines can be up to 16 weeks.

We can see that our Customer Experience team remained in contact with you while you were in resort following the disruption caused by the Middle East airspace closures. During this time, they worked to support you with additional accommodation and provided a range of alternative flight options to help ensure your safe return to the UK as quickly as possible.

Thank you again for bringing this to our attention and our team will contact you as soon as your refund is in from the airline.

Classificada 5 em 5 estrelas

Repeat customer for many years

Have used destinology many times over nearly 20 years. Very friendly, helpful, extremely knowledgeable and obviously very well trained staff. Quick response time. A basic but somewhat complicated brief turned into a very well tailored holiday that ticked all the boxes despite short notice. My only complaint is that they don't accept AMEX (somewhat understandable but still inconvenient).

10 de abril de 2026
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Resposta da Destinology

We're happy to hear that our tailor-made service met your wishes over the years. We acknowledge the inconvenience regarding AMEX and appreciate your understanding. Thank you for your valuable feedback.

Classificada 5 em 5 estrelas

Brilliant Travel Company

Brilliant customer service with excellent advice. So easy to sort out a holiday that suits your requirements. With a great range of holidays whether a hotel stay or a cruise there is so much choose from .
We would strongly recommend Destinology as a travel company to go to .

10 de abril de 2026
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Resposta da Destinology

We're happy to hear that you found our customer service brilliant and our advice excellent. It's great to know we made it easy to sort out a holiday that suits your requirements, and we appreciate your strong recommendation!

Classificada 5 em 5 estrelas

I have found Destinology to be…

I have found Destinology to be efficient and also provide very competitive price.
Will be my first choice in future

8 de abril de 2026
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Resposta da Destinology

We're happy to hear that you found our service efficient and our prices competitive. Thank you for considering us your first choice for future travel plans.

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