Jordan was so helpful and answered my questions quickly. He also made sure the amount I would be paying was affordable for me and asked me at every step was I sure about the amount and happy with it.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I would like to compliment Jordan from the Resolutions team. Absolutely amazing helping me, there wasn't a single bit of pushiness or demanding higher payment than I could afford. A very good company... Ver mais
A empresa respondeu
I honestly can’t thank Charlotte enough for the support she gave me while getting my case sorted. She went above and beyond at every step, kept me updated, and made sure I understood everything along... Ver mais
A empresa respondeu
Jordan was absolutely brilliant . When l explained the situation leading to how l got charged with a debt without my knowledge , he simply explained what may have transpired behind the scene , he was... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to The Digital DRA, your helping hand in taking charge of your finances. Our Customer Portal makes it easy for you to manage your account any time of the day, without having to make phone calls. You can get in touch with us digitally, using email, webchat, WhatsApp, or conversational text messaging. We're here to offer friendly and straightforward support without any pressure. If you have a problem or disagreement, just reach out to us using the contact details below, and our team will help you quickly. Contact Us: WhatsApp or Text: 07860088070 Email: resolution@digitaldra.uk Portal: Visit www.digitaldra.uk and log in with your reference. Webchat: Access it through the webchat button on the bottom left corner of our website. Struggling with payments? We understand. We offer flexible payment plans tailored to your income. Simply login to the portal or send a message on any of the contact channels above. Please don’t ignore your financial issues. Instead, let's work together to find a solution. We're here to help. Concerned about our legitimacy? Don't worry. The Digital DRA is authorized and regulated by the Financial Conduct Authority. You can check our license information by visiting the link below. Your trust in us means everything, and we are dedicated to maintaining the highest standards of compliance and honesty. FCA license information: https://register.fca.org.uk/s/firm?id=0014G00002fje6GQAQ
Informações de contacto
Elsie Whiteley Innovation Centre, Office 5, Hopwood Lane, HX1 5ER, Halifax, Reino Unido
- Whatsapp Message or Conversational Text Message: 07860088070
- resolution@digitaldra.uk
- www.digitaldra.uk
4,1
Bom
468 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would like to compliment Jordan from…
I would like to compliment Jordan from the Resolutions team. Absolutely amazing helping me, there wasn't a single bit of pushiness or demanding higher payment than I could afford. A very good company willing to help if you explain your situation. Its brilliant I could live chat to sort this as I hate phonecalls. I highly recommend making contact with this company I feel so relieved after doing so.
29 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your kind words, these have been fed back to Jordan :)
Please get in touch if you need any further support!
Kind regards,
The Resolution Team
Thank you Jordan for being so lovely…
Thank you Jordan for being so lovely and helpful. Spoke to a few of my creditors who were hard work/difficult and non were anywhere near as respectful, helpful and just decent as Jordan was. Thank you so much for your help!
23 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your kind words, these have been fed back to Jordan :)
Please get in touch if you need any further support!
Kind regards,
The Resolution Team
I have early onset dementia
I have early onset dementia and they just hassling me and confusing me chasing 14 quid harsh
25 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Hi there,
We are sorry if our communications have caused you any inconvenience and we would like to support as much as we can. Please contact us on resolution@digitaldra.uk so we can assist further.
Kind regards,
The Resolution Team
He was extremely patient and kind on…
He was extremely patient and kind on the phone / understanding . Superb service and considering the heat did a stellar job ! :)
23 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
We are happy to hear you were able to get the support you needed and your kind words have been fed back.
Please let us know if there anything else we can support with :)
Kind regards,
The Resolution Team
My credit score has plummeted because…
My credit score has plummeted because they say im a month behind on my payment. Why when I set up a new payment plan with you in April. You have taken the money so update my credit score
19 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Hi there,
Please be advised we do not report to credit reference agencies. Please contact us on resolution@digitaldra.uk so we can assist further.
Kind regards,
The Resolution Team
I had a payment plan set up and had an…
I had a payment plan set up and had an issue with my bank account, I received an email from Amaad an agent who was very efficient, understanding and helped me with reinstating my plan with extra care of my circumstances. I'm very grateful for his help and support.
15 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your kind words, these have been fed back to Amaad :)
Please get in touch if you need any further support!
Kind regards,
The Resolution Team
Thanks Robson
Thanks Robson! Very knowledgeable and polite helped put my mind at ease
16 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your kind words, these have been fed back to Robson :)
Please get in touch if you need any further support!
Kind regards,
The Resolution Team
I really appreciated how easy it was to…
I really appreciated how easy it was to clear my debt in a few steps. I opted for bank transfer, which was made easy by connecting the Digital DRAs site directly with online banking apps.
No need to switch between websie and online banking, trying to remember sequence of numbers.
14 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Hi there,
We are happy to hear we could help :)
Please let us know if you need any further support!
Kind regards,
The Resolution Team
jordan the person i talked to got me…
jordan the person i talked to got me sorted in few mins great very helpful thanks very much
11 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your lovely feedback, we will ensure this is given to Jordan :)
Please let us know if we can support any further!
Kind regards,
The Resolution Team
The digital DRA have been so helpful…
The digital DRA have been so helpful when engaged incorrectly by EON next. Easy to communicate with, friendly and helpful.
9 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your kind words :)
Please let us know if we can support further!
Kind regards,
The Resolution Team
Very trustworthy company
They are so understanding about your personal situations, they didn't judge and treated me with respect, they answered my questions politely and reassured me
8 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your kind words :)
Please let us know if we can support further!
Kind regards,
As i spoke to Charlotte who was…
As i spoke to Charlotte who was excellent the way she treated me and was very helpful
8 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Hi Charlotte!
We are happy to hear you were able to get the support you needed and your kind words have been fed back to Charlotte.
Please let us know if there anything else we can support with :)
Kind regards,
The Resolution Team
Friendly every time ive spoke to them
Friendly every time ive spoke to them, Charlotte helped me out with a couple things instantly and arent pushy!
5 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your kind words, these have been fed back to Charlotte :)
Please get in touch if you need any further support!
Kind regards,
The Resolution Team
So very helpful Robson
1 de junho de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your kind words, these have been fed back to Robson :)
Please get in touch if you need any further support!
Kind regards,
The Resolution Team
Simon was friendly and helpful.
Simon was friendly and helpful.
S.
29 de maio de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your lovely feedback, we will ensure this is given to Simon :)
Please let us know if we can support any further!
Kind regards,
The Resolution Team
Easy to use! Nice company!
easy. set up the payment plan so quick. paid off. no scary emails to worry you.
29 de maio de 2026
Opinião espontânea
Resposta da The Digital DRA
Thank you for your kind words :)
Please let us know if we can support further!
Kind regards,
The Resolution Team
Great customer service and support
Have been understanding and happy to help set an affordable monthly payment plan. And helped me to fully resolve my debt.
22 de maio de 2026
Opinião espontânea
Resposta da The Digital DRA
Hi there,
We are happy to hear we could help :)
Please let us know if you need any further support!
Kind regards,
The Resolution Team
Jordan was really helpful and made the…
Jordan was really helpful and made the process so easy, offered me a good level of support. Thank you xx
16 de maio de 2026
Opinião espontânea
Resposta da The Digital DRA
Hi Chantelle!
That is lovely to hear, thank you for your kind words. Rest assured we will feed this back to Jordan.
Please let us know if there anything else we can support with :)
Kind regards,
The Resolution Team
Jordan was absolutely brilliant
Jordan was absolutely brilliant . When l explained the situation leading to how l got charged with a debt without my knowledge , he simply explained what may have transpired behind the scene , he was patient and wasn't judgemental at all
He had promised to further get clarification from the company that had charged me with a debt amount and l am.quite grateful for that .
13 de maio de 2026
Opinião espontânea
Resposta da The Digital DRA
Hi Stella,
Your kind words have been fed back to Jordan,
If there's anything else we can help you with, please let us know.
Best regards,
The Resolution Team
Harassing
Harassing.
Anxiety inducing.
Chasing me for a debt that shouldn’t exist as property was returned. But a typical scam that happens in the U.K.
Don’t trust them or the suppliers they use
13 de maio de 2026
Opinião espontânea
Resposta da The Digital DRA
Hi Aaron,
Thank you for taking the time to leave a review.
We have checked our records and it appears that you have not previously contacted us to make us aware of any dispute. We would appreciate the opportunity to address your concerns directly. If you could please email us at resolution@digitaldra.uk with the details of your dispute, we will do our best to resolve the matter promptly.
Kind regards,
The Resolution Team
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