First Light Optics Ltd Opiniões 

They are great I had some trouble with my az gti and I sent an email to them and they responded very fast they explained how to set the az gti up in great detail and it was easy for me to understand and now I'm all set up and it's brilliant thank you for your great service

I was very surprised to see a one star review. I've been out of astronomy for a long time (I was married) and I'm gradually getting back into it. (She divorced me.) I've used FLO for kit and advice over the past year or so and never found them anything but excellent. Well worth of five stars in my experience and opinion.

Customer service is terrible after a month of constant emails with no number what so ever to ring they are blaming me for the scope being out of collimation, I'd avoid won't be using them again

Can't say enough good things about everyone who works at First Light Optics.
if i need advice or help there always there and always help .
Many many thanks paul

Not knowing very much about telescope lenses, I asked a very broad question about them.
The chap replied within 24 hours and was super helpful and explained exactly what I needed to know about a zoom lense and gave me a couple of options to look at.

I bought one of his recommendations and again within 24 hours it arrived, well packed nice and secure.
Amazing service from start to finish from FLO and I can't recommend them highly enough from my experience.

Thank you!!

Excellent service once again from FLO.
My Coronado Etalon was very well packed and promptly delivered.
100% recommended.
Thanks folks.

I spent nearly a month trying to get a order together from RVO ended up cancelling it the same order took three days to get to me with FLO first class service

Website is nice and easy to use. Item arrived the next day with DPD, nicely packaged and everything spot on. Will use again in future.

Ordered a telescope and accessories, then filters, eyepieces, etc, etc,etc.

Never had an issue with any order. Those lads in Devon understand great customer service and brand profile.

Goods are always very well packaged and protected. Delivery is typically within 48 hrs (business days) for in stock items and when they advertise it’s in stock, it’s in stock, unlike some other companies who will take payment for in stock items but 3 weeks late cancel because they can’t get it.

When it’s on back order their website gives a forecast of when things are back in which is also pretty accurate.

Great job guys keep it up.

Excellent range of quality products and always delivered promptly.
Once had a poor item (manufacturers fault) which they immediately took back.

Great company to deal with in all expects so far. Their customer service has been exceptional and their patient in providing information is second to none. Highly recommend.

Couldn’t be happier with FLO service and my 7mm nirvana eyepiece. Ordered on Thursday afternoon and arrived the next morning! Really well packaged, and of course came full of clouds. Thanks so much for your amazing service. Will definitely be returning for my next Astro purchase!

I ordered an eyepiece and paid 24hr tracking from Royal mail. It went to the wrong post office miles from me and then was returned to the main office only to go back out the follow day to the same wrong post office. I complained to first light optics to which I received a reply saying I should have asked for express courier and blamed the post office strikes even though the strikes had nothing to do with it. I am awaiting a full refund for the product including the postage I had to pay. Very bad customer service in my opinion. Won't be ordering from them again.

I have never had anything less than 100% service from this company. The FLO folk understadn amateur astronomers needs and are only too pleased to offer help, information and guidance. So refreshing in this day and age.

My goto supplier for my astro needs. Always top quality service never had a problem , ever. Buy with 100% confidence every time

Skywatcher heritage 150p, I was waiting to get a good clear night before I wrote this ,very impressed just wish I had done it a long time ago ,what an eye opener ,spent a beautiful night 10th September clear night full moon ,another world couldn't stop looking at it ,read so many reviews got confused best bit of advice was to get a scope you will go back too and i's easy too use ,this ticks all boxes ,thankyou ,find myself just wanting more cant wait too get it into a dark night area that's again

Fast delivery and excellent customer service. I'm grateful for the help and advice they've given me and will be a returning customer.

I recently purchased a William Optics Rotolock visual back for my C8, this was to replace the standard Celestron visual back that uses two thumb screws to retain any accessories that may be attached. As many know, this type of fixing can often be unreliable causing diagonals etc to become loose and possibly even fall out resulting in expensive damage.
On recieving the Rotolock I was disappointed with it's operation as it was stiff to turn the locking ring to grip any attachment reliably, after a few emails to FLO the problem has been resolved to my total satisfaction and the Rotolock is working perfectly, a big thank you to Alex and the team there, they dealt with my concern without any fuss and in such a professional manner, I will certainly deal with them again in the future.
Regards,
Graeme.

I am so pleased and grateful with the service I have received from FLO.

They are fantastically helpful.

I just wish I had more money, so I could buy more stuff from them!!

Thanks again guys

Helpful staff and quick on the reply's.
They provide very good and professional advise on the telescope, barlow, eyepieces, star diagonal in my budget.
Quick on shipping the order as well.
Very good communication and service.