The seamless undies seem to be comfortable. However, the absorbent gusset does not extend far enough to the front, within 30mins of wearing them, I had a stain beyond the front edge of the gusset. Ba... Ver mais
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Leia as opiniões dos outros
Terrible customer service - do not respond therefore I cannot return my item for a refund (doesn’t not fit at all) as they have to ‘approve’ it. No phone number to call. Do not waste your time and m... Ver mais
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I'm thrilled that this generation of girls have options, their choices are not only comfortable but reduce waste. PerIod pants remove angst for young girls, it's hard enough without stressing about ma... Ver mais
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Dont order from this company. You order items in stock and then it doesnt get dispatched as per their guidance on their website and no one in customer services ever responds. AVOID - there are far bet... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Elevating your every day through comfort, form, and function. Our period pants and leak-free underwear replaces single-use disposables, keeping you dry, protected, and comfy. Try them risk-free with our 60-day money back guarantee!
Informações de contacto
Knoll Business Centre C2-11, BN3 7GS, Hove, Reino Unido
- support@fluxies.co.uk
- www.fluxundies.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing brand
FLUX Undies is an amazing brand. Their products are very well done and high quality and the variety of models allow you to find the one that fits better for you. In addition, I love their environmental sustainability and especially their ethical manufacturing which is explained in detail on their website. The customer care service is fast and the staff is really kind!

Resposta da fluxies
Amazingly helpful
I'm a disabled transman who suffers from CFS. I grabbed the boy shorts after hearing about these undies on a YouTube video and they have helped me out so much. Not only do they look good, but they are SO comfortable and the style of the undies has a very unisex vibe to them which helped combat my dysphoria <3
These undies really made my monthly so much more bearable, helped me not worry about my cycle and was really easy to use - my CFS thanks you FLUX!

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We had a delayed delivery but was kept…
We had a delayed delivery but was kept in touch throughout. My Daughter & I both love these undies. The sleep shorts are the best yet for night time & under school skirts. Great for teenage daughter & we no longer use tampons or pads!!

Resposta da fluxies
10/10
Super comfy, worry free period living - it's the dream. Would highly recommend to everyone, I've got a very heavy flow and it's done better than anything I've tried before!

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If you're suffering from a heavy flow..
If you're suffering from a heavy flow..
the new sleep shorts model is for you. It's comfortable and I finally don't have to worry about leakage from the back or sides.

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Unutterably brilliant!!
In my 40s and peri menopause is wreaking havoc on my cycles. Gentle, non descript periods have given way to heavy flows on my second and third days. Startled to see my sheets being stained! (This happened only in my late teens)
Tried FLUX sleep shorts last month. I couldn't decide between trying the shorts on their own or using a pad as well. In the end I braved just the shorts. I'm so glad I did!! Undisturbed sleep, no seepage down my legs, everything held securely and my sheets were pristine. Held throughout the night and could feel a bit of wetness only after nearly 10 hours!!
Pricey yes but more than makes up for it in efficiency. Planning to buy a pair a month and spread the cost.

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Finally took the plunge...
Finally took the plunge to try them and I love them. When I ordered them I got 2 pairs the same size but unfortunately I got 2 different sizes sent. I emailed them about this and Freya was more than helpful in getting me a replacement size sent out. Fortunately one of the pairs I ordered did fit and have been wearing them since. Highly recommended trying them if your done with tampons and pads!!!

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Perfect for light bleeders and very comfortable
While I cannot use them other than the first and the last few days of my period, my daughter is not yet a heavy bleeder and loves these underwear so much she uses them even when not on her period.
She's very picky with her clothes, so they have to be super comfortable for her to wear them. She says these are the only ones that fit her.

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Amazing, comfortable and secure
Amazing! I wish these had been invented years ago.
I read many reviews about period pants and these beat the rest.
They are comfortable to wear and you forget that you are on your period. I thought I would have that feeling of leaking without a sanitary product but the fit is so secure that isn't a problem.
Easy to wash, just rinse and then pop them in the washer and quick to dry. I originally bought one pair and it was quick and easy to wear them two days in a row.
I would highly recommend them even if you only buy one pair - the saving to the environment is great!

Resposta da fluxies
Really good
Ok. So my daughter uses these and is very Ecco friendly. Being from a different era I’m not really in love with the constant changes - (aka progress), and was very sceptical around this new period pants stuff.
I have to admit these are one of the better changes in my times. I cannot believe a pair of knickers with no visible pad can work like this. Amazing! I only ever review the really good and really bad - so far these are really good!

Resposta da fluxies
Flux Period Pants
I’ve recently brought some period pants from flux and now I couldn’t live without them! They are so comfortable which is how you want to feel when you're on your period. I have also found they are so easy to wash and use again, I couldn’t recommend flux enough!

Resposta da fluxies
I bought these for my twelve year old…
I bought these for my twelve year old daughter who had her second period last week.
Her first period was very light and she found the throw away pads awkward.
These period pants we got for this most recent one have been a god send for her. She was jumping around on the sofa in them saying she loved them and felt like superwomen! Very stylish and the XXS size are perfect fit for her tiny frame.
Bought two pairs of period pants for her, one Flux (purchased in an earth hour sale) and one of another brand that were slightly cheaper, which didn’t fit so snug and didn’t hold out for the whole day. Definitely get what you pay for.
Wish I’d bought more Flux while that 30 percent off was running.
I’m now getting my sister to order me three more pairs to her address with the welcome15 code for newbies I’ve just spotted on their website ;)

Resposta da fluxies
I was gifted a pair of Flux Undies for…
I was gifted a pair of Flux Undies for my birthday & at first was unsure on the concept. I had never thought about anything other than tampons or sanitary pads. WOW. I am so thankful I had the opportunity to try these incredible pants. They are flawless. Super comfortable, they feel secure & protective through any type of flow I am having. They wash beautifully & don’t loose the elasticity or colour regardless of the amount of times I have washed them so far. As I say I am so thankful that I tried them & I will never ever look back!
I also love the informative posts on instagram, the diversity is models & wide variety of products to suit everyone. 11/10! Thank you so much Flux!

Resposta da fluxies
Inadequate product and very bad customer service
I've used this product only once, not satisfied with the quality of the absorption at all as I had this "wet" feeling most of the time. I had to wash the pants about 3-4 times in order for the odors to disappear and the lace has slightly ripped off. I asked for a refund after four attempts that I managed to reach them out and they only told me to soak the pants into vinegar for an hour (can you imagine doing this everyday for five days every month?!) -although on the website says just rinse out until water appears clear then just wash it in 30 degrees. They didn't mention anything about the refund although they say money back guarantee on their website. Zero stars for this expensive and inadequate product and definitely zero stars for the customer service.
EDIT: After many emails with trustpilot to verify my authentic experience with this company, and after an hour on the phone with Holland and Barrett that I bought this product from, I managed to get a refund, not from flux undies but from Holland and Barrett, this shows a lot about these two companies!
Also I read that this company from the eight negative reviews that has got has only replied to one, mine. Again this shows the approach of this company. I would really recommend that someone reads the reviews before buying from them!
EDIT : Can you please point out what new issues have I edited??
You weren't willing to discuss the refund, you only wrote me to soak up the pants into water - dear lord!
I replied to trustpilot as I don't have enough time to deal with you as well - I'm sure they've provide you with enough information.
It's surprising how you reply immediately on the reviews but not when your clients need help, as it shows from other bad reviews that you have!
EDIT:
First of all, it is you that you have removed your previous comment (the one that was saying that I added more issues on my edit than was written on my initial review - I asked you to point them out as that was incorrect what you said) and tried to make this one look better! I never said multiple times, I said four times-the only changes that I have made on my initial review were a few grammatical mistakes, since I'm not from this country and my English it's not perfect. Two of them were on your website that you have the option to put the email address and write my message, I never got a reply from there (I didn't know up to that point your email address). The third time was on messenger and the fourth time was when you replied, I hope this is clear.
When you replied to my fourth email, you didn't know if I had bought it from you and you only mentioned the vinegar but didn't give me the option of a refund-and you also wrote me "have a lovely day", so yes that was my response to you ! I hadn't leave the underwear wet for too long because I needed so I had washed it after I soaked into water and detergent for some hours and yes it was perfectly dry - actually I said that I've used it only once so it got dried eventually! Also on my review I write that the lace after four washes started tearing apart. Refer to Trustpilot for any evidence as I'm struggling with my phone to upload photos.
On your reviews there are people who are saying that you haven't refunded them yet and you stopped responding at some point! And talking about reviews - I don't understand why mine is the only one that you are taking so much time to reply and you haven't reply to any other negative comments??

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Comfort, serenity and guilt-free happiness
The fright of not having enough pads is gone.
The fright of unwelcomed stains is gone.
The stress of uncomfortable nights is gone.
I'm playing around with different models and colours and it suits my rather inconsistent monthly flow.
The pants are comfortable, cute-looking and they really do a great job. I will need additional pairs in the future and I am not even mad about it

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Super comfy, super absorbent, just generally super!
So happy with these! Have always worried my periods were too heavy, but wore these overnight and no leaks whatsoever. Super comfortable to wear and fit perfectly. I will be buying more!

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High expectation… fulfilled! - Grandi aspettative… soddisfatte!
I met fluxundies.com thanks to this underpant’s type whose practicality impressed me: I was searching for an absorbency slip, useful for those times I realize my period start unexpectedly, with in intention, at the same time, to replace completely disposable pads. The lateral closing on the both sides ensures this practicality that is very useful when I am away from home. I am very satisfied with my purchase… I hope that it will restocked soon.
Ho conosciuto fluxundies.com grazie a questo tipo di slip che per la sua praticità mi aveva colpito: cercavo infatti uno slip assorbente utile per quando mi accorgo inaspettatamente di avere le mestruazioni, volendo, allo stesso tempo, sostituire completamente gli assorbenti usa e getta. La chiusura laterale da entrambi i lati assicura questa comodità che si rivela utilissima quando sono fuori casa. Sono veramente soddisfatta del mio acquisto… spero venga riassortito presto.

Resposta da fluxies
I absolutely love my flux undies
I absolutely love my flux undies! I was previously using a cup but now use these all the time. They are so comfortable I want them to make some everyday underwear also
😊 they wash so good and are really soft!
Superstar customer service!!!
The Flux team has been amazing at helping with an issue with a return/ exchange of sizes, as RoyalMail lost my parcel and didn't honour my formal complaint for the lost items; so Flux took full responsibility for the lost parcel and provided me with the replacements and refund.
I’m hugely impressed with the customer service, above and beyond. Superstar team!
Kudos to Freya for helping with this issue in such a kind and prompt manner. Thanks a lot!

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The sleep shorts are amazing kept me…
The sleep shorts are amazing kept me dry and I felt secure enough to sleep well. Am going to but another set!!!

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