En tant qu'artiste nous avons eu de bonnes années avec Jamendo mais depuis quelques années les paiements sont fait dans des délais aléatoires... et maintenant j'attends un paiment depuis presque un an... Ver mais
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Leia as opiniões dos outros
There has been such a decrease in royalties and payments quality. For example: as a netlabel, one of our artists is waiting since May 2025 for a payment, which stays forever in pending state. Wh... Ver mais
Bin seit 14 Jahren bei JAMENDO mit ca. 10 Millionen Streams und über 500 Tsd. Downloads. Leider werden seit einem Jahr keine Umsätze mehr ausbezahlt. Regelmäßige Anfragen zum Zahlungsstatus werden imm... Ver mais
We have been using Jamendo services in our store since 2023. We make shopping more enjoyable for our customers with background music. Jamendo offers thousands of songs divided by musical style. A year... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Listen and download over 700,000 exceptional tracks from over 45,000 independent artists across the globe. Whatever your musical tastes, you'll discover exciting new music at Jamendo. All content is Creative Commons licensed.
Informações de contacto
Luxemburgo
- www.jamendo.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 21% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I love the experience of being a…
I love the experience of being a jamendo musician. Special thanks for the support service!

Resposta da Jamendo
VeryQuestions about types of licenses and certificates satisfied with the online support
Very satisfied with the online support. My questions were resolved quickly and efficiently.

Resposta da Jamendo
Support of Jamendo is a perfect team
Support of Jamendo is a perfect team, quickly and professionally resolve all my questions. Thank you guys)

Resposta da Jamendo
Excellent!
l' équipe de jamendo m' a aidé à récupéré mon compte, qui est bien plus sécurisé, ils répondes rapidement aux demandes à n' importe quel moment de la journée.
Super pour les musiciens.
Excellent!

Resposta da Jamendo
Selling music without consent and not paying artists
Not only they don't pay artists anymore, but also just realised, that they still sell my music and whole even that I removed my music and whole artists profile from them some time ago. I will be taking legal action enough is enough.
But for all you reading this, please stay away from this company.

Resposta da Jamendo
Excellent and friendly support!
I had an issue accessing my Jamendo account, but the support team was incredibly helpful and responsive. They followed up quickly, involved their IT department, and made sure everything was working again. Great customer service – thank you!

Resposta da Jamendo
It looks like Jamendo is bankrupt.
Update 11/05/2025, get paid two months late.
I have been working with this company since 2016 and have never had any problems with them before.
In November 2024, they suddenly stopped paying out rewards for stream licensing and Online synchronization, which has already raised some suspicions. And in February 2025, I ordered a withdrawal of money and they have not been able to send it to me for two months. They say that they have been negotiating with the accounting department for the second month and so on.
The amount is small, about 100 euros, and it looks like they simply do not have any more money to pay authors.
Good
Good. The music library is effective and suits any type of business / customers. I especially appreciated how fast and effective the customer service was (by email) when I had a question.

Resposta da Jamendo
Amazing customer service and quick…
Amazing customer service and quick response time!!!

Resposta da Jamendo
They no longer have and app fo instore radio
I want to use an app to play a licensed music in the store, the app is no longer available to download and they removed it without any prior information, in the current situation the only option is using the website that also includes music our shop cannot use without paying additional license. They are not informing users about upcoming changes, I was looking for 1 hour why some tables cannot download their app. If you want to find some music for your place stay clear and look for something else. And they even won't allow downloads anymore.
EDIT: After another talk with support they don't feel obliged by the promises made by sales person 4 months ago, so I'm no longer able download music as promised, and the new app by default plays non royalty-free music.

Resposta da Jamendo
Jamendo has a great customer service.
Jamendo has a great customer service. Quick to respond and very efficient !

Resposta da Jamendo

Resposta da Jamendo
Gestione dei problemi un po' a rilento ma efficace
L'azienda si è dimostrata seria anche se non tempestiva nella risoluzione di un loro problema informatico.
Tutto sommato valuto l'esperienza positivamente.

Resposta da Jamendo
easy and fast answer!
Déception total
Inscrit en 2013, j'ai posté mon premier EP sur ce site et j'ai vraiment vécu quelque chose d'assez extraordinaire : mon titre a fonctionné à la perfection, totalisant plus de 100 000 écoutes. Le site avait eu un réel impact sur mon travail d'artiste indépendant, avec de nombreux retours et, surtout, de nombreuses vidéos en ligne utilisant mes musiques. Le rêve pour un jeune qui se lance. Jamendo a même vu naître des artistes connus aujourd'hui.
Mais voilà, rien n'est plus comme avant. Déjà, le site n'accompagne pas les artistes qui percent, les laissant livrés à eux-mêmes. Du coup, ça passe ou ça casse.
J'ai eu la surprise de constater que mon EP, ainsi que toutes mes écoutes, mes statistiques, etc., ont été supprimés par Jamendo depuis que j'ai indiqué être à la Sacem. Alors en soi, ok, je comprends. Cependant, il y a un nombre incalculable d'anciens EP ou albums d'artistes à la Sacem qui ne sont pas supprimés de la plateforme. En fait, tant que vous ne l'indiquez pas... voilà. C'est un peu de la triche, quand même.
Aujourd'hui, j'ai de sérieux doutes concernant la véracité des écoutes sur Jamendo... et je ne suis pas le seul. J'ai trouvé des personnes sur Reddit qui doutent également de la véracité des écoutes. Les statistiques d'écoutes ne coïncident pas avec les autres statistiques de favoris et de téléchargements. J'ai un ami qui a fait 80 000 écoutes et il n'a que 2 commentaires et 1 favori... quelqu'un peut expliquer ?
Bref, à fuir. Jamendo, c'est la grosse déception. Je ne sais pas si c'est toujours Martin qui gère, mais franchement, c'est lamentable d'avoir laissé un site aussi cool, une vraie plateforme pour nous, les indépendants, se casser la figure à ce point.
Excellent!
je suis abonné depuis le 04/11/24 sur…
je suis abonné depuis le 04/11/24 sur la plateforme en RADIOS IN STORE
1 - c'est écrit que vous avez 2 semaines offertes c'est faux car ils ne veulent pas vous désabonner
2 - la licence promise n'est pas accessible depuis 1 semaine pour pouvoir diffuser légalement la musique dans le commerce.
3 - attention, il faut payer la SPRE et non la SACEM en France comme taxe et donc leur envoyer la licence JAMENDO pour justifier que les artistes sont bien rémunérés par JAMENDO et par la SACEM.
Great platform with a fairly big collection of music
Great platform with a fairly big collection of music — I found a lot of classical pieces, far more than I could find in any other paid or free royalty free music platform.
Profesional
Good assistance!
Verry nice and efficient assistance!
Thank you!
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