We moved in on the 1st of December 2025 and as you’d expect we’ve had a few little issues with our new build. Both Clint and Jessica ( Garden City estate ) have been exceptional… they’ve gone ab... Ver mais
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We moved in on the 1st of December 2025 and as you’d expect we’ve had a few little issues with our new build. Both Clint and Jessica ( Garden City estate ) have been exceptional… they’ve gone ab... Ver mais
A empresa respondeu
I have a very bad review regarding customer services and we have gone through a very difficult time after we bought the house in Beckhill Sheffield in 2025 due to water leak into the house , taking to... Ver mais
A empresa respondeu
Andrejus attended my home to carry out repairs. His work was very professional, very neat and tidy and explained everything thoroughly in confidence. Very polite and friendly. He ensured that all r... Ver mais
A empresa respondeu
Exceptional James My experience with James from customer care at Keepmoat was total satisfaction. James arrived for a very routine job but once alerted to an existing problem - which was far mo... Ver mais
We are a leading home builder for first time buyers, providing high quality, affordable homes throughout the UK. With years of experience building quality new homes, we never forget there is only one home that's important, and that's yours.
Doncaster, Reino Unido
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Resposta da Keepmoat
Emanuel Neagu was exceptionally patient in listening to my concerns and resolved all issues effectively. He is very pleasant and highly skilled at his job.

Resposta da Keepmoat
Joel senior executive at Hornsea the kilns has been so helpful and patient in our house purchase he has been so willing and kind to get us on board we would not be able to do things without his help thank you Joel for all your help and advise

Resposta da Keepmoat
Joel was and is very helpful in all his professional job and he relaxes you in the process I cannot stress this more than I have.

Resposta da Keepmoat
We cannot thank Michelle at Keepmoat Moorgate Boulevard Rotherham enough for the warmth and pure professionalism shown I'm all our dealings with her. A true embassador for the Keepmoat brand. At every stage of the sales process we have been fully supported and guided with no enquiry being too much trouble. Thank you. We would not hesitate to recommend Keepmoat homes based on our experience 5 star service.

Resposta da Keepmoat
The guy Emanuel from keepmoat did fantastic finishing in my toilet. His work is a world class standard. He leaves nothing untouched.

Resposta da Keepmoat
Having moved into my new home, I noticed several snags in my new build. The aftercare has been amazing! Scott couldn’t have been more helpful! I’m overwhelmed with the kindness shown and the efforts he made to get my home back up to perfect condition. Thankyou so much Scott!

Resposta da Keepmoat
Best company ever they are professional and communicate very well with clients. Its a company witgh principles and high values. I highly recommend

Resposta da Keepmoat
James was an absolute pleasure to invite into my home. His friendly and professional manner was second to none. All works carried out were to a very high standard. Nothing was too much trouble and I am extremely satisfied with the visit! Great work James, you are a credit to Keepmoat!

Resposta da Keepmoat
Been in my house now at Kingsfield Park for 7 months now and only have good things to say about keepmoat. I have already reviewed 5 star on the sales service and now wanted to update on after sales.
I had minor issues with doorbell and outdoor light that were seen to pretty quickly along with installing trickle vents that were missing from a couple of windows.
This afternoon, i noticed a leak under my sink and the plumber was out and all fixed within an hour of my call. I cannot praise them enough for the level of service received and will continue to update reviews based on service i receive in the future.

Resposta da Keepmoat
James is a great guy.
Very attentive and eager to help.

Resposta da Keepmoat
Lisa was friendly, informative and very helpful.

Resposta da Keepmoat
We are absolutely loving our new house. Amazingly built. Special thanks to Steven from Keepmoat Cramlington for making it all happen for us.

Resposta da Keepmoat
We visited site a couple of times in our property search Michelle was super helpful and helped us select a plot prefect for us.

Resposta da Keepmoat
On viewing my house there was a leak from bathroom upstairs leaking through kitchen ceiling. Leak was fixed we were able to move in 2 weeks later. The ceiling in kitchen had plaster cracked and damp stain from leak. I’ve had numerous keepmoat people visit property to assess damage. Leak was reported on December 24’. Fast forward to now I have just been told I need to pay for kitchen ceiling to be redone. Ive refused as this happened before I moved in. Be careful with keepmoat. I’ve been communicating with keepmoat for over a year as I said before numerous keepmoat people have been to my property. Now I put a review up their interested. Yous have my details ive not moved look it up.

Resposta da Keepmoat
New house was fine,a couple of small issues were dealt with quickly. Only minor complaint would be to the idiots who laid the turf. Obviously don't realise it won't take and grow on pebbles or concrete. The site team are great to deal with and very pleasant.

Resposta da Keepmoat
Today Andrejus came from Keepmoat and did great job in fixing the wall cracks and painting, he also proactively did some painting in stair area which came out to be of great help. I really appreciate his work. Thank you.

Resposta da Keepmoat
Transparent customer service and very helpful. Michelle Simmons is efficient and proactive.

Resposta da Keepmoat
It was a amazing dream come true experience buying house with Keepmoat. We finally made our first house with the help of Debbie and it's team. Very happy and highly recommended :)

Resposta da Keepmoat
Build quality and finish is appalling.
Customer service is even worse.
Sold houses with the wrong address.
Upgraded kitchens scratched and bent doors.
Constant drain blockages.
Cloudy water through taps.
Been in 7 months now and still haven’t completed our 7 day snag list.
Rain leaking into the home.
Draughts through your brick work.
None of these are isolated incidents and many many houses on the estate are suffering the same issues.
Please think 2,3,4 times before buying a Keepmoat home, especially in cramlington. We both wish we hadn’t.
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