Cold called by a very persistent sales person. She said she was going to send a sample and then interrogated me about my skin type, skincare etc. She was very patronising, lecturing me about ingredien... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Cold called by a very persistent sales person. She said she was going to send a sample and then interrogated me about my skin type, skincare etc. She was very patronising, lecturing me about ingredien... Ver mais
A empresa respondeu
Outstanding customer service. I spoke with a representative called cat. She went above and beyond to meet my needs, as quickly and efficiently as possible, which I’m extremely grateful for. I woul... Ver mais
A empresa respondeu
Matika Age Defying Cream by Lavie Labs. I've been using this product for more than 2 years, perhaps even longer than that. It is light, creamy, white, and loves my skin! It disappears leaving a ric... Ver mais
A empresa respondeu
After being sceptical about these products, I receive my free samples and cancelled my subscription straight after as many more companies have promised the earth and have failed to deliver what they p... Ver mais
A empresa respondeu
A pioneering UK-based company in skincare for almost a decade, selling our premium medical-grade skin care products to Dermatologists and cosmetologists worldwide and our target audience in the UK and USA.
London, Reino Unido
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have been using these products since 2020, skin feels great, use the eye cream, exfoliating, and moisturiser. Customer service is high class and very responsive. Would definitely recommend Lavielabs 100%

Resposta da Lavie Labs
I absolutely love the matinika cream, I am 60 and have used for a couple years. So hydrating with multiple benefits. I've been told I look 10-15 years younger... thanks Lavie Labs!!
Great products!!!

Resposta da Lavie Labs
I have only had really positive experiences with Lavie Labs. I really love the cream and I was very fortunate to be sent a complimentary eye cream which felt great too. It’s not greasy and very light and nourishing, same as the face cream.

Resposta da Lavie Labs
I'm now 85 and very active. Your cream is really "age defying" My skin feels smooth and firm.

Resposta da Lavie Labs
Cold called for a trial product use, accept it as who doesn't love a trial of a new product. Only to be scammed into a subscription. Thank goodness for bank notification or my debit orders would have bounced due to this really false representation. Tried to cancel at day 30 and very unhelpful and rude lady refused to refund! Read all the information or you will be scammed too! False

Resposta da Lavie Labs
I love this Matinika moisturiser. Today’s call from Rob was very helpful for me to carry on using it and to try other products. Rob was very patient and helpful. I can’t wait for my package to come to try the other products.
I have been using these products for over 6 months now and they are absolutely fantastic, so much so that I have switched my foundation to a lighter coverage because my skin has improved and I don't need the full coverage any more. When my products were running low I emailed them and within an hour Mitch was on the phone sorting out my new supply, the products are amazing and I can't praise Mitch highly enough, he is an absolute pleasure to talk to and he really goes above and beyond to look after his customers. Fantastic all round service and I can highly recommend Lavie Labs

Resposta da Lavie Labs
I love love love this product. It makes my skin feel so soft and smooth. After using it for about a month, my facialist asked me what I’ve been doing different. I told her I tried this new cream and she says well whatever it is. keep using it. Thank you for making such a great product.

Resposta da Lavie Labs
My elderly and very vulnerable mother was pressure sold boxes upon boxes of these products. Ive found years worth of it in her home. Upon asking her where it came from and why she had so much, her explanation made it clear she had been missold these due to her vulnerability. I've gone through her statements and can see they were taking £65+ from her per month for an extended period. Disgusting. Heartbreaking.

Resposta da Lavie Labs

Resposta da Lavie Labs
Easy to order and fast delivery great service

Resposta da Lavie Labs
Easy to order quick delivery. Amazing product matinika skin never looked so good even get complements on how youthful skins look (can get a better complement at 59)

Resposta da Lavie Labs
I was a bit wary of being cold called; however, it's all authentic. The products are great and customer service is excellent... Darrell is particularly knowledgeable and went beyond my expectation. Highly recommended.

Resposta da Lavie Labs
My dealings with the Company went superbly well.The Company's staff members I conversed with were friendly,very professional & extremely helpful.The package I ordered arrived on schedule & I received calls to check if all was satisfactory.The staff were First Class.Very pleased indeed.Thankyou all.

Resposta da Lavie Labs
Have had the pleasure of dealing with Cat over the past few weeks. Although the cream is lovely I just could not afford to continue with it due to personal issues.
Cat has been fantastic answering all my e-mails extremely quick, helpful, informative & kind. She is a credit to the company 😊

Resposta da Lavie Labs
Outstanding customer service. I spoke with a representative called cat. She went above and beyond to meet my needs, as quickly and efficiently as possible, which I’m extremely grateful for.
I would highly recommend their products, particularly their creams. Great for everyday use, perfect for a Christmas gift.
Thanks again Cat.

Resposta da Lavie Labs
I love this stuff! The cream makes my skin feel so soft and the cleanser makes my skin feel so refreshed. The customer service is amazing as well

Resposta da Lavie Labs
I have just started with LavieLabs... wanting to avoid the dreaded Botox! The person (Rob) I am working with has been very helpful, understanding what my skin needs, what products would be best to use and working that within a budget I set. I will be sticking with it for the best results.

Resposta da Lavie Labs
Absolutely love these products..used three so far and can definitely see results. I love the way the serum creams and eye care go on. The full instructions and the personalised service.

Resposta da Lavie Labs
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