We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Ver mais
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We were allowed ample time to peruse the complete sofa range without being bombarded by staff which we liked. We were approached by a very friendly lady staff member, I think her name was Sandra... Ver mais
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Absolutely fantastic from start to finish. From the sales team (Andrew) in the showroom to the delivery team (Tony & Kane) who were amazingly friendly, careful, polite and understanding when I cou... Ver mais
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Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Informações de contacto
224 Broad Street, B15 1AZ, Birmingham, Reino Unido
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
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Very pleased with service we received…
Very pleased with service we received from Mandy she was helpful knowledgeable & understanding. Delivery is excellent as our order was in stock. Communication from delivery team very good & arrives on our preferred date. Would definitely use Lee Longlands again.
9 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Mandy provided such helpful, knowledgeable and understanding service, making your purchasing experience a positive one.
It's also fantastic to know that your in-stock order could be arranged for your preferred delivery date and that the delivery team kept you well informed throughout. A smooth experience from the showroom through to delivery is exactly what we aim to provide.
We'll be sure to pass your kind words on to Mandy and the delivery team. Thank you for saying you would choose Lee Longlands again—it means a great deal to us.
Warm regards,
The Lee Longlands Team
Mark and Tom collected an unsuitable…
Mark and Tom collected an unsuitable footstool from us today. They were punctual, pleasant and efficient. A big thanks from us.
14 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that Mark and Tom provided such a punctual, pleasant and efficient service when collecting your footstool. We know that returns and collections need to be just as smooth as deliveries, so it's wonderful to hear everything went so well.
We'll be sure to pass your big thanks on to Mark and Tom—they'll really appreciate your kind words.
Thank you again for choosing Lee Longlands and for taking the time to share your experience.
Warm regards,
The Lee Longlands Team
Good range online
Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery etc.
8 de agosto de 2026
Resposta da Lee Longlands
Thank you for taking the time to share your feedback.
We're pleased to hear that you found our website easy to navigate, with a good range of products, and that placing your order was straightforward.
We're sorry, however, that you haven't received your order confirmation email. We completely understand how frustrating this is, particularly when it leaves you unsure about your order and delivery arrangements. invoice was sent, just sent again. May have gone to junk.
Thank you for choosing Lee Longlands, and we hope the rest of your experience runs smoothly and earns that fifth star!
Warm regards,
The Lee Longlands Team
Resposta da Lee Longlands
Thank you
Very pleased with my purchase and the service received
I browsed their website for a double recliner but needed to see it before ordering.
Visiting my local store in Cribbs Causeway was a good experience, Alex was able to take me straight to my choice and show me all the variations.
There was no pressure on me and Alex was there to answer any questions I had so I ordered the sofa and enjoyed a coffee whilst completing the paperwork.
The delivery was lengthy but when it arrived today I was very pleased with my purchase.
The delivery guys were prompt, courteous and very careful with my sofa, taking away all the packaging as promised.
13 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
Thank you so much for sharing your experience!
We're delighted to hear that your visit to our Cribbs Causeway store was such a positive one. It's wonderful to know that Alex was able to take you straight to the sofa you had seen online, explain the different variations and answer all your questions while giving you plenty of space to make your decision without any pressure.
We appreciate your patience with the longer delivery time, and we're so pleased to hear that your new sofa was worth the wait. It's also fantastic to know that our delivery team were prompt, courteous and careful with your furniture, leaving everything tidy and taking away all the packaging as promised.
We'll be sure to pass your kind words on to Alex and the delivery team. Thank you again for choosing Lee Longlands, and we hope you enjoy relaxing on your new recliner sofa for many years to come!
Warm regards,
The Lee Longlands Team
Richard and Will were Amazing
Richard and Will were amazing, I don’t know where you get these good workers, I recommend they get a bonus come out on the hottest day to my first floor flat. And they were amazing, I recommend this company to all my friends and family great job Guys . They were kind patient considerate. Asset to your company. One of the hottest days of the month, they had a lot of patience and kindness. Hope you get back safely Richard amd Will
Kind regards Diane Beck Oxfordshire
13 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's great to know that our drivers arrived on time and kept you well informed with excellent communication throughout.
Providing a reliable, smooth and professional delivery service is exactly what we aim for, so we really appreciate you taking the time to share your comments.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
What a difference between 1st and 2nd attempt
This was the second attempt to deliver a 3 seater, 2 seater and chair to middle floor of a town house. The first team couldn't get through the front door, eventually got through back door and then couldn't get up the stairs. The sofas were smaller than what was there before so shouldn't have been a problem. Really disappointing. The second team, Mark and Tom, were brilliant, can't fault them. They made the whole process look easy, through the front door and up the stairs with no problem at all. There is a skill to this work.
Thank you for your comments below. However, disappointed you failed to mention anything about the unsatisfactory first delivery. One of the guys in particular had very little experience, and no enthusiasm to try and get the sofa delivered.
13 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's great to know that our drivers arrived on time and kept you well informed with excellent communication throughout.
Providing a reliable, smooth and professional delivery service is exactly what we aim for, so we really appreciate you taking the time to share your comments.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Lewis & James delivered my new kitchen…
Lewis & James delivered my new kitchen stools this morning. The stools are fabulous. The delivery day was booked about a week ago, I woke this morning to a text with a 2 hour time slot. They arrived promptly, friendly and efficient. The Stools were unpacked and put in place and packaging taken away. A very good service I would recommend.
13 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's great to know that our drivers arrived on time and kept you well informed with excellent communication throughout.
Providing a reliable, smooth and professional delivery service is exactly what we aim for, so we really appreciate you taking the time to share your comments.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
We’ve received excellent customer…
We’ve received excellent customer service from the entire team; from ordering at the showroom, communication with the logistics team through to the delivery service. Highly recommend using this company. Thanks guys!!
13 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's great to know that our drivers arrived on time and kept you well informed with excellent communication throughout.
Providing a reliable, smooth and professional delivery service is exactly what we aim for, so we really appreciate you taking the time to share your comments.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Jade was fantastic
Jade was fantastic. She went over and above to help us get the right bed in time for visitors
12 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Jade provided such fantastic service and went above and beyond to help you find the right bed, particularly with the added importance of having everything ready in time for your visitors.
We'll be sure to pass your kind words on to Jade—she'll be thrilled to know that her extra effort and helpful approach made such a positive difference.
Thank you again for choosing Lee Longlands. We truly appreciate your feedback and hope your visitors enjoy a very comfortable stay!
Warm regards,
The Lee Longlands Team
Prompt response from a phone call
Prompt response from a phone call, excellent answer to questions and easy payment method.
Copy of th3 invoice quickly sent.
11 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that your telephone enquiry was handled promptly and that our team was able to answer your questions clearly and help make the payment process straightforward.
It's also great to know that your invoice was sent through quickly. Providing efficient, helpful communication from start to finish is exactly what we aim for.
Thank you again for choosing Lee Longlands. We really appreciate your kind words and look forward to assisting you again in the future.
Warm regards,
The Lee Longlands Team
Lee Longlands Peterborough
Lee Longlands Peterborough, had a lovely sofa delivered today by Marlc and Tom, they were very efficient and took a lot of care in the delivery, which was not as easy as first thought, I’ve been very pleased with the service I’ve had from the shop to delivery.
12 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's great to know that our drivers arrived on time and kept you well informed with excellent communication throughout.
Providing a reliable, smooth and professional delivery service is exactly what we aim for, so we really appreciate you taking the time to share your comments.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Excellent experience all round
I was looking for a mattress to help with arthritis pain and tried other stores before going to Lee Longlands. The staff at the store were lovely and helped without being overly pushy.
I ordered my mattress and was kept informed regarding delivery dates and times.
On the day of delivery Lewis and Kane arrived exactly as planned and were so friendly and helpful as they got my mattress upstairs and into the bedroom.
They were absolutely lovely guys and I couldn’t be happier with the service.
The mattress feels and looks such good quality.
12 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's great to know that our drivers arrived on time and kept you well informed with excellent communication throughout.
Providing a reliable, smooth and professional delivery service is exactly what we aim for, so we really appreciate you taking the time to share your comments.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
New bed delivery
Today we had a new bed delivered by Nathan and Lee. They arrived on the dot, which was great. Both Nathan and Lee were extremely polite and helpful. They worked very quickly, and in no time at all the bed was assembled, and they had both gone. A1 service.
12 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's great to know that our drivers arrived on time and kept you well informed with excellent communication throughout.
Providing a reliable, smooth and professional delivery service is exactly what we aim for, so we really appreciate you taking the time to share your comments.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Wonderful product
Wonderful product, all staff professional, courteous and communicative. Special thanks to the delivery guys, Nathan and Lee. Lovely chaps and brilliant at their job making the whole buying experience a pleasure
12 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's great to know that our drivers arrived on time and kept you well informed with excellent communication throughout.
Providing a reliable, smooth and professional delivery service is exactly what we aim for, so we really appreciate you taking the time to share your comments.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Excellent customer service from not…
Excellent customer service from not only the female member of staff but also others, offering to help move chairs for me to compare. She made helpful suggestions and offered guidance when asked.
6 de agosto de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you received excellent customer service from the whole team. It's particularly lovely to know that our colleagues were happy to move chairs around so you could compare them properly and make the right choice.
We're also pleased that you were given helpful suggestions and guidance when you needed it, while still having the space to make your own decision. That's exactly the relaxed and supportive shopping experience we aim to provide.
Thank you again for choosing Lee Longlands. We'll be sure to share your kind comments with the team, and we look forward to welcoming you back in the future.
Warm regards,
The Lee Longlands Team
Professional service
The help in the Cheltenham store is good without being pushy. Prices seem to be competitive. The delivery by Mark and Tom was the best delivery we have had for a long time. It was nice that the delivery was a clean Lee Longlands van, they wear Lee Longlands t-shirts. They are cheerful, careful and helpful and made you feel good about the product you have bought. It altogether felt professional.
11 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's great to know that our drivers arrived on time and kept you well informed with excellent communication throughout.
Providing a reliable, smooth and professional delivery service is exactly what we aim for, so we really appreciate you taking the time to share your comments.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
A very good customer experience
Furniture was great value and quality. Communication re delivery from the Bristol shop (Jamie Reddings) was good. Delivery centre were flexible around our requested delivery slot. Items delivered at the agreed date and time by Will and Lewis who were both professional and very helpful. Overall, a very happy customer.
11 de agosto de 2026
Opinião espontânea
Resposta da Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's great to know that our drivers arrived on time and kept you well informed with excellent communication throughout.
Providing a reliable, smooth and professional delivery service is exactly what we aim for, so we really appreciate you taking the time to share your comments.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture and look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Resposta da Lee Longlands
Thank you
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