What an amazing shop. We’ve bought multiple cases from this store online and the service has been impeccable. It’s difficult to find an independent stockist of Briggs&Riley cases and this store ca... Ver mais
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Leia as opiniões dos outros
Really fast delivery and some competitive prices. One suitcase was missing from the order but after pointing this out by email, the mistake was quickly rectified and the missing case was delivered the... Ver mais
London Luggage was great. Sent out my bag when they promised. What more could I ask. DPD the delivery company however, was shocking. Took a week for a next day delivery. And when it arrived, the b... Ver mais
Just bought a suitcase today (Sunday) at London Luggage near Kings Cross. The selection of suitcases was excellent and Patrick, the assistant, was great in helping compare suitcases, internal capacity... Ver mais
Informações sobre a empresa
Escrito pela empresa
London Luggage are London's biggest independent retailer of designer hand, cabin and suitcase luggage for men and women, and leading UK Luggage retailers.
Informações de contacto
Pentonville Road 290, N1 9NR, London, Reino Unido
- 02072678835
- info@londonluggage.co.uk
- www.londonluggage.co.uk
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Great service even when they sent me…
Great service even when they sent me the wrong suitcase by mistake. They solved the problem very promptly.
Discounted below high street prices
Discounted below high street prices, and fast delivery.
Struggling traveler
I walked into the store rolling my luggage with 2 broken wheels. Patrick was a great help in answering my questions about the best luggage size for the amount of stuff I was traveling with. He was honest about the size that would be better fit for all for me. He wasn't trying to up sell me on a more expensive brand. Believe me all of their products are luxury brands. He provided excellent advise and disposed of my broken luggage so I can continue with my travels.
Patrick was very helpful and welcoming
Patrick was very helpful and welcoming, first on the phone and then when we visited the shop this afternoon. We have been buying Briggs & Reilly suitcases from London Luggage for many years now. The service is always warm and helpful, the prices are keen and the products nd aftercare are brilliant.
Great range, Prices and Service
Online order from a real shop with real humans! Great service but backed up by real people answering the phone and dealing with any issues. If you’re in the market for a great travel bag or accessory, I’d recommend these guys unreservedly.
Wonderful service
Wonderful service. Went out of their way to find the specific item I wanted in the store room and gave me a 10% discount and free personalisation. A warm welcome and a nice chat with Patrick. Would strongly recommend
Great suitcase arrived in time for…
Great suitcase arrived in time for holiday, well pack and we are happy with our choice and got discounts as well. Price is much better than anywhere else
Excellent personal service
Called into the shop - great range of bags (rucksack for me), very helpful, knowledgeable and courteous staff. One happy customer, thank you!
Samsonite suitcase
Got my order next day without extra charge, didn’t expect so fast delivery. 5 stars for this
Great product at a competitive price…
Great product at a competitive price delivered promptly.
Great experience with London Luggage
Great experience with London Luggage! The Samsonite case we bought was significantly cheaper than other sellers. The online ordering was uncomplicated followed by swift confirmation of the order, quick delivery and sensible packaging. Importantly, the case is as lovely as expected. Well done London Luggage.
Don’t use this company!
Ordered two Samsonite Proxis Lime & 1x Honey Gold cases from London Luggage on Line at cost of £826 on Tuesday 18th Aug with delivery for Thursday 20th.
Received call Thursday from London Luggage saying The Honey Gold case hadn’t arrived from their supplier and agreed accept same case in ‘Flame’ colour and specifically requested amended order confirmation as new this would be required fir Samsonite 10 yr warranty .
Didn’t receive amended order confirmation if sent further e mails from company - e-mailed twice more next day Friday 21st August both through online website portal and to their after sales e mail address hiragana nil response . Cases have arrived today one being the amended colour - have checked with Samsonite and DO NEED CORRECT ORDER CONFIRMATION DETAILS FOR CASES RECEIVED TO REGziSTER FOR 10 YR WARRENTY
Have sent 4th Request for correct receipt , 3 of these being written,
In absence of London Luggage complying am looking at having to take legal action
DONT BUY FROM THIS COMPANY !!
Suitcase purchase
I purchased a suitcase from Patrick, who was very helpful and informative. It was much better visiting the store in person as one can see the exact specifications of the suitcase rather than having to guess online. It is also helpful that the store is open on Sundays
Best price luggage anywhere
Best price luggage anywhere, great communication, with super fast delivery,
Following an issue with my luggage…
Following an issue with my luggage being thrown over the side gate, which resulted in the box being damaged, I was initially concerned about the condition of my suitcase. Thankfully, the suitcase itself was not damaged.
I would like to say a huge thank you to Luggage London, and especially Kitty, for the excellent customer service and support. Kitty was amazing throughout and handled the situation professionally and efficiently, which has completely reinstated my confidence in ordering from Luggage London.
I am very grateful for the assistance I received and, based on this experience, I would definitely use Luggage London again and would happily recommend them to others.
Thank you, Kitty, for going above and beyond!
Quality products at good prices
Quality product, at a good price, delivered on time as promised.
Great & punctual delivery
Great & punctual delivery. Exactly as ordered - thank you
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